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Corporate information

Awards and accolades

CaixaBank has received the following awards and accolades:

  • Best Bank in Spain 2017 and 2015, Best Private Bank in Spain 2018, 2017, 2016 and 2015, and 2016 Best Bank  for Corporate Social Responsibility in Europe (Euromoney)
  • Europe’s Best Bank for Mobile Banking in 2016 and second best in the world (Forrester).
  • Best Bank in Spain in 2018, 2017, 2016 and 2015;  Best Digital Consumer Bank in Spain and Western Europe in 2007 and 2016 (Global Finance)
  • EFMA and Accenture Award for World’s Most Innovative Bank in 2016 and 2014
  • Best Private Bank for Customer Service in Europe 2017 from the Banker
  • Best Artificial Intelligence Project award from The Banker for imaginBank’s chatbot
  • World’s Best Global Technology Project Award from The Banker for the launch of imaginBank
  • Best Private Bank in Digital Communication from The Banker in 2016
  • Most Innovative Bank for Mobile Payments in 2015 (Retail Banker International)
  • Best Corporate Social Responsibility (CSR) Bank in Spain and Most Innovative Retail Bank in Spain (Global
    Banking & Finance Review)
  • Recognised in 2017 as one of the best  companies to work for, according to the Universum survey over 22,000 university students of Spain.
  • Recognised by CDP as one of the world’s best for tackling climate change, and ranked on the 2016 Climate A List of leaders in this field
  • Awards for Best Innovation in Payments and Disruptive Innovation in Payments in 2016 (BAI ‘Global Banking
    Innovation Awards’)
  • European Seal of Excellence +600 (EFQM: European Foundation for Quality Management)
  • One of the 10 most responsible banks in Europe (Dow Jones Sustainability Index - DJSI)
  • Retail Banker of the Year award for the world’s best bank in innovation in 2016 at the Retail Banker International
    Awards. CaixaBank also won the Best Mobile Banking award
  • DEC Best Customer Journey Project Award for its Store and A branches
  • 2016 Most Innovative Digital Business Model Award for imaginBank (Gartner)
  • CaixaBank named Best Partner for International Trade Finance by Lafferty Group for its foreign trade strategy