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Corporate information

Awards and accolades

CaixaBank has received the following awards and accolades:

  • Western Europe’s Best Digital Bank 2018, Best Private Bank in Spain 2018, 2017, 2016 and 2015, Best Bank in Spain 2017 and 2015, and Best Bank for Corporate Social Responsibility in Europe 2016 (Euromoney)
  • Europe’s Best Bank for Mobile Banking in 2016 and second best in the world (Forrester).
  • Best Bank in Spain in 2018, 2017, 2016 and 2015;  Best Digital Consumer Bank in Spain and Western Europe in 2007 and 2016 (Global Finance)
  • EFMA and Accenture Award for World’s Most Innovative Bank in 2016 and 2014
  • Best Private Bank for Customer Service in Europe 2017 from the Banker
  • Best Artificial Intelligence Project award from The Banker for imaginBank’s chatbot
  • World’s Best Global Technology Project Award from The Banker for the launch of imaginBank
  • Best Private Bank in Digital Communication from The Banker in 2016
  • Most Innovative Bank for Mobile Payments in 2015 (Retail Banker International)
  • Best Corporate Social Responsibility (CSR) Bank in Spain and Most Innovative Retail Bank in Spain (Global
    Banking & Finance Review)
  • Recognised in 2017 as one of the best  companies to work for, according to the Universum survey over 22,000 university students of Spain.
  • Recognised by CDP as one of the world’s best for tackling climate change, and ranked on the 2016 Climate A List of leaders in this field
  • Awards for Best Innovation in Payments and Disruptive Innovation in Payments in 2016 (BAI ‘Global Banking
    Innovation Awards’)
  • European Seal of Excellence +600 (EFQM: European Foundation for Quality Management)
  • One of the 10 most responsible banks in Europe (Dow Jones Sustainability Index - DJSI)
  • Retail Banker of the Year award for the world’s best bank in innovation in 2016 at the Retail Banker International
    Awards. CaixaBank also won the Best Mobile Banking award
  • DEC Best Customer Journey Project Award for its Store and A branches
  • 2016 Most Innovative Digital Business Model Award for imaginBank (Gartner)
  • CaixaBank named Best Partner for International Trade Finance by Lafferty Group for its foreign trade strategy

25th Annual Best Bank Award 2018. Global Finance.