Print pageAt CaixaBank, we are committed to banking excellence and maintaining a high level of innovation and social engagement, which have made us worthy of several international acknowledgements in recent years.
Acknowledgements
Awards obtained by CaixaBank
- Best Bank in Spain 2021, 2019, 2017, 2015, 2013, 2012 (Euromoney)
- Best Bank in Spain 2021-2015 (Global Finance)
- Best Bank in Western Europe 2021-2019 (Global Finance)
- Excellence in Leadership in Western Europe 2020 (Euromoney)
- Outstanding Crisis Leadership 2020- Overall Excellence (Global Finance)
- Best Consumer Bank in the World 2020, 2018 (Global Finance)
- Best Bank Transformation in Western Europe 2019 (Euromoney)
- Best Private Bank in Spain 2018-2015 (Euromoney)
- Best Private Bank in Spain 2020-2019 (The Banker/PWM)
- Bank of the Year in Spain 2018, 2016, 2013 (The Banker)
- Outstanding Achievement in Treasury Operations During Covid Pandemic in Western Europe for 2021 (Global Finance)
- International Factoring Provider of the Year 2020 and Domestic Factoring Provider of the Year 2020 (RFIX Awards)
- Best Global Confirming Bank 2019 (IFC- World Bank Group);
- Best Confirming Bank Partner for Emerging Markets 2017 (International Finance Corporation – IFC)
- Recognition for CaixaBank’s support and contribution to the tourism sector 2020 (UNWTO)
- Best Consumer Digital Bank in Spain 2020-2016, 2013 (Global Finance)
- Best Consumer Digital Bank in Western Europe 2019-2017 (Global Finance)
- Best Digital Bank in Western Europe 2018 (Euromoney)
- Most Innovative Consumer Digital Bank in Western Europe 2018 (Global Finance)
- Best Consumer Mobile Banking App in Western Europe 2020, 2018 (Global Finance)
- Best Consumer Mobile Banking app in the world 2019 (Global Finance)
- Outstanding Financial Innovator in Western Europe 2021/Most Innovative Financial Institution of Western Europe 2019 and 2018 – Global Finance (The Innovators)
- Outstanding Innovator in Cash Management 2021 for CaixaBankNow Businesses – Global Finance (The Innovators)
- PWM Wealth Tech Awards (Financial Times Group):
- Best Private Bank for Big Data Analytics and AI 2021 - Europe
- Best Private Bank for digital culture and vision 2020 - Europe
- Best Private Bank for client digital communication 2019 –Global
- Best Private Bank for use of technology 2018 - Europe
- Best Private Bank for Customer Service 2017 - Europe
- The Banker - Tech Projects Awards (Financial Times Group):
- Best “Delivery channels” Tech project 2019: Biometric ATM’s
- Best ”Mobile” Tech project 2018: CaixaBankNow app
- Best “Artificial Intelligence” Tech project 2017: imaginBank’s chatbot
- Fintech Futures (PayTech Awards) - Best Mobile Payments for Consumer Initiative 2020 (CaixaBank Pay).
- Celent – Model Bank of the Year 2021 in the Mortgage Lending category (MortgageNow)
- BAI Institute:
- Global winner in the “Innovation in internal processes” category 2020: CaixaBank Now (“Mobility” platform)
- Innovation Award in “Touchpoints and Connected Experiences” category 2018: CaixaBankNow app
- EFMA-Accenture:
- Best innovation in the “AI and analytics” category 2019: CaixaBankNow
chatbot - World’s Most Innovative Bank 2016, 2015, 2013
- Best innovation in the “AI and analytics” category 2019: CaixaBankNow
- #1 entity in Gender Equality 2021 (Bloomberg)
- #7 most sustainable bank in the World in the Dow Jones Sustainability Index
- Highest-rating (A+) in Sustainable investment (PRI) for VidaCaixa and CaixaBank AM
- Best practice in diversity management 2020 (Big Company category) for Wengage programme (Fundación Diversidad)
- Regional Leader in Europe in Gender Diversity 2020 (20-50 managers category) for CaixaBank AM (Citywire)
- Best Green Bond (Bank) 2021 – Environmental Finance
- Best Social Bond (Bank) 2020 – Environmental Finance
- Best Bank for Corporate Responsibility in Western Europe 2019, 2016 (Euromoney)
- Recognized as one of the TOP 10 most sustainable banks in the world in the Dow Jones Sustainability Index
- Recognised by CDP as one of the world’s best for tackling climate change (A- list)
- European Seal of Excellence +500 with a score of more than 650 points (EFQM: European Foundation for Quality Management)
- Bank of the Year in Portugal 2020 (The Banker)
- #1 Brand 2021, 2020 – Large Banks category (5 estrelas)
- #1 Brand 2021 – Conta ordenado category (5 estrelas)
- #1 Brand 2020, 2019 - Large Banks category (Escolha do Consumidor)
- Most trusted bank in Portugal 2014-2021 (Reader's Digest)
- Brand of Excellence 2014-2021 (Superbrands)
- Recognition at the Best Treasury & Cash Management Awards 2021- 2019 (Global Finance)
- Market Member in Bonds 2021 (Euronext)
- Best Private Bank in Portugal in 2020 (The Banker/PWM)
- Best Equity Asset Manager 2021, 2019 for BPI GA (Morningstar)
- PWM Wealth Tech Awards (Grupo Financial Times):
- Best Private Bank for digitally empowering relationship managers 2021, 2019
- Best Private Bank in Europe for its portfolio management technology 2020
- Portugal Digital Awards (Jornal de Negócios- IDC- Axians):
- Best Digital Strategic Tool 2019
- Best Digital Plataform 2019
- Best Digital Workplace 2019
- Best Digital Product & Customer Experience 2019
- Financial Innovation Awards (London Institute of Banking & Finance)
- Best technology initiative in Europe (2019)
- Change team of the year (2019)
- Best “Agile” leader 2020 (World Agility Forum)
- Best Digital Bank 2019 (5 estrelas)
- Best Digital Team 2019 (Paytech)
- Highest-rating (A+) in Sustainable investment (PRI) for BPI GA
- Sustainability National Award 2021 in the Equality and Diversity category (Jornal de Negócios)
- Distinguished Leadership during the COVID-19 crisis in 2020 (Global Finance)
- Distinction for COVID-19 internal initiatives in 2020 (APCE)