Print pageAt CaixaBank, we are committed to banking excellence and maintaining a high level of innovation and social engagement, which have made us worthy of several international acknowledgements in recent years.
Acknowledgements
Awards obtained by CaixaBank
- Best Bank in Spain 2023, 2022, 2021, 2019, 2017, 2015, 2013, 2012 (Euromoney)
- Best Bank in Spain 2023-2015; and in Western Europe 2023-2019 (Global Finance)
- Best Consumer Bank in the World 2022, 2020, 2018 (Global Finance)
- Bank of the Year in Spain 2021, 2018, 2016, 2013 (The Banker)
- Best Domestic Private Bank in Spain 2023 and Best Private Bank in Spain 2018-2015 (Euromoney)
- Best Private Bank for Digital in Spain 2023 (Euromoney)
- Best Private Bank for Discretionary Portfolio Management 2023 (Euromoney)
- Best Performing Private Bank in Europe 2022 (The Banker/PWM)
- Best Private Bank in Spain 2021-2019 (The Banker/PWM)
- World’s Best Bank Transformation 2021 and Best Bank Transformation in Western Europe 2019 (Euromoney)
- ‘Driving collaboration in Financial Services 2023’ for CIB&IB and AgroBank (UK-Spain Business Awards)
- Best Global Confirming Bank 2021 and 2019, and Best Confirming Bank in Southeast Asia 2021 (IFC- World Bank Group)
- International Factoring Provider of the Year 2020 and Domestic Factoring Provider of the Year 2020 (RFIX Awards)
- Outstanding Achievement in Treasury Operations During Covid Pandemic in Western Europe for 2021 (Global Finance)
- Excellence in Leadership in Western Europe 2020 (Euromoney)
- Outstanding Crisis Leadership 2020- Overall Excellence (Global Finance)
- Recognition for CaixaBank’s support and contribution to the tourism sector 2020 (UNWTO)
- Best Digital Bank in Western Europe 2023 and 2018 (Euromoney)
- Best Consumer Digital Bank in Spain 2022-2016, 2013; and in Western Europe 2019-2017 (Global Finance)
- Best Consumer Digital Bank for Online Deposits, Card and Investment Product Offerings in the World 2022 (Global Finance)
- Best Consumer Digital Bank for Bill Payment & Presentment in the World 2022 (Global Finance)
- Best Consumer Digital Bank for Lending in Western Europe 2022 (Global Finance)
- Best Consumer Mobile Banking App in Western Europe 2021, 2020, 2018, and in the World 2019 (Global Finance)
- Best Consumer Website Design in Western Europe 2021 (Global Finance)
- Most Innovative Consumer Digital Bank in Western Europe 2018 (Global Finance)
- Best Financial Services Company Lab (internal) for Customer Experience LABs project 2023: customer experience labs & Insights Center (Global Finance – The Innovators)
- Most Innovative Financial Institution of Western Europe 2022, 2021, 2019 and 2018 (Global Finance - The Innovators)
- Most Innovative Private Bank in Western Europe 2022 – (Global Finance)
- PWM Wealth Tech Awards (Financial Times Group):
- Best Private Bank for Digital Marketing and Communication 2023 and 2022- Europe
- Best Private Bank for Big Data Analytics and AI 2022 and 2021 - Europe
- Best Private Bank for digital culture and vision 2020 - Europe
- Best Private Bank for client digital communication 2019 –Global
- Best Private Bank for use of technology 2018 - Europe
- Best Private Bank for Customer Service 2017 - Europe
- Qlik: Global Transformation Award 2023 for the "My Sales" app
- Aite-Novarica: Best Private Bank at Sales Enablement and Prospecting (Global) 2022
- Qorus-Accenture:
- Best Bank in the Analytics and AI category 2022 and 2019: CaixaBankNow chatbot
- Global Innovator (Gold) 2021, 2016, 2014 and 2013
- The Banker - Tech Projects Awards (Financial Times Group):
- Best “Delivery channels” Tech project 2019: Biometric ATM’s
- Best ”Mobile” Tech project 2018: CaixaBankNow app
- Best “Artificial Intelligence” Tech project 2017: imaginBank’s chatbot
- Fintech Futures (PayTech Awards) - Best Mobile Payments for Consumer Initiative 2020 (CaixaBank Pay).
- Celent – Model Bank of the Year 2021 in the Mortgage Lending category (MortgageNow)
- BAI Institute:
- Global winner in the “Innovation in internal processes” category 2020: CaixaBankNow (“Mobility” platform)
- Innovation Award in “Touchpoints and Connected Experiences” category 2018: CaixaBankNow app
- Outstanding Innovator in Cash Management 2021 for CaixaBankNow Businesses – (Global Finance - The Innovators)
- TOP 3 in Gender Equality 2023 in the world (Bloomberg)
- Outstanding Leadership in ESG-Related Loans in the World 2023 (Global Finance)
- Outstanding Financial Leadership in Sustaining Communities in Western Europe 2023 (Global Finance)
- Best Bank for Corporate Responsibility in Western Europe 2022, 2019, 2106 (Euromoney)
- Top Innovator in ESG 2023: Carbon Footprint Calculator for natural individuals (Global Finance – The Innovators)
- Best Bank for Corporate Responsibility in Western Europe 2022, 2019, 2106 (Euromoney)
- Best Bank for sustainable finance in Spain 2022 (Global Finance)
- Outstanding Leadership in Social Bonds in Western Europe 2021 (Global Finance)
- Best Green Bond (Bank) 2021 (Environmental Finance)
- Best Social Bond (Bank) 2020 (Environmental Finance)
- Best Gender Representation in Europe 2022 and 2021 - CaixaBank AM (Citywire)
- Leader in Europe in Gender Diversity 2021 and 2020 – CaixaBank AM (Citywire)
- Among the most sustainable banks in the World in the Dow Jones Sustainability Index for the 11th year running
- Highest-rating (5 stars) in Sustainable investment (PRI) for VidaCaixa and CaixaBank AM
- Recognised by CDP as one of the world’s best for tackling climate change (A list)
- Best practice in diversity management 2020 (Big Company category) for Wengage programme (Fundación Diversidad)
- European Seal of Excellence +500 with a score of more than 650 points (EFQM: European Foundation for Quality Management)
- Bank of the Year in Portugal 2022 and 2020 (The Banker)
- Best Bank in Portugal 2022 and 2018 (Euromoney)
- Best Treasury & Cash Management Bank in Portugal 2023-2017 (Global Finance)
- Best Domestic Private Bank in Portugal 2023 (Euromoney)
- Best Private Bank in Portugal in 2022 and 2020 (The Banker/PWM)
- Most trusted bank in Portugal 2023-2014 (Reader's Digest)
- Best Reputation in Industry in Portugal 2022 (OnStrategy)
- #1 Brand 2022 – ‘Prestige products’, ‘Retirement Savings Plans’, and ‘Financial Planning simulator’ categories (5 estrelas)
- #1 Brand 2021 and 2020 - Large Banks category (5 estrelas)
- Brand of Excellence in Portugal 2022-2014 (Superbrands)
- Market Member in Bonds 2021 (Euronext)
- Sustainability National Award 2022 and 2021 in the Equality and Diversity category (Jornal de Negócios)
- #1 Brand 2020 in Portugal – Large Banks category (Escolha do Consumidor)
- Best Private Bank in Portugal in 2022 and 2020 (The Banker/PWM)
- PWM Wealth Tech Awards (Grupo Financial Times):
- Best Private Bank in Europe for CRM 2023
- Best Private Bank in Europe for its portfolio management technology 2022 and 2020
- Best Private Bank for digitally empowering relationship managers 2021 and 2019
- Distinguished Leadership during the COVID-19 crisis in 2020 (Global Finance)
- Distinction for COVID-19 internal initiatives in 2020 (APCE)
- Portugal Digital Awards (Jornal de Negócios and IDC with Axians)
- Best Strategic Digital Tool 2019
- Best Digital Platform 2019
- Best Digital Workplace 2019
- Best Digital Product and Customer Experience 2019
- Banking Technology Awards (Fintech Futures)
- Best Mobile Initiative - Investment & Trading (2022)
- Best use in Retail Banking (2019)
- Best use of Data (2019)
- Tech Team of the Year (2019)
- Best “Agile” leader 2020 (World Agility Forum)
- APFIPP/Jornal de Negócios Awards 2023:
- BPI Portugal, Best National Equity Fund
- BPI Moderado, Best Moderate Multiassets Fund
- BPI Universal, Best Equilibrate Multiassets Fund
- BPI Aggressivo, Best Flexible Fund
- Best Asset Manager in Equity Funds 2021 (Morningstar)
- Highest-rating (5 stars) in Sustainable investment (PRI) for BPI GA