At CaixaBank we work continuously to guarantee universal access to the Website, regardless of the user's capabilities and, to this end, we are developing the site in accordance with level AA of the W3C-WAI 2.1 web content accessibility guidelines. To achieve this we constantly liaise with ILUNION Tecnología y Accesibilidad, a company belonging to the ONCE Social Group, a leading authority on accessibility. They will be responsible for auditing our website and will issue a certification report specifying its level of compliance with WCAG 2.1.