Corporate policies

	Title
	Dividend Policy ⁽¹⁾ (Open in a new window) ( PDF , 459 kB )
	Corporate Governance Policy (Open in a new window) ( PDF , 847 kB )
	Policy regarding Information, Communication and Contacts with Shareholders, Institutional Investors and Proxy Advisors (Open in a new window) ( PDF , 748 kB )
	Principles of the Corporate Sustainability/Corporate Social Responsibility Policy (Open in a new window) ( PDF , 794 kB )
	Policy for selection, diversity and suitability assessment of Directors and senior management members and other key function holders of CaixaBank and its Group (Open in a new window) ( PDF , 329 kB )
	General Principles of Corporate Policy on Criminal Compliance (Open in a new window) ( PDF , 207 kB )
	General Principles of Corporate Policy on Conflicts of interest at the CaixaBank Group (Open in a new window) ( PDF , 301 kB )
	General principles of CaixaBank Group Corporate Policy for Anti-Money Laundering and Counter Terrorist Financing and for management of Sanctions and International Financial Countermeasures (Open in a new window) ( PDF , 231 kB )

(1) See Inside information of 29-01-2021 that revokes this dividend policy

Other corporate documents

Internal protocol governing relations with Banking Foundation, CriteriaCaixa and CaixaBank

	Title
	Internal protocol governing relations with “la Caixa” Banking Foundation, CriteriaCaixa and CaixaBank (Open in a new window) ( PDF , 611 kB )

Previous protocols

Protocol 19-12-2016
	Internal protocol governing relations with "la Caixa“ Banking Foundation, CriteriaCaixa and CaixaBank 19-12-16 (PDF. 356 kB) - Available in Spanish
Protocol 1-7-2011
	Internal protocol governing relations with “la Caixa” 01-07-2011 (PDF. 498 kB)
	Amendment Internal protocol governing relations with “la Caixa” 01-08-2012 (PDF. 543 kB)
	Amendment Internal protocol governing relations with “la Caixa” 16-06-2014 (PDF. 574 kB)

Follow-up report on the compliance with the Internal Relations Protocol

	Title
	Follow-Up Report on Compliance with the Protocol for Internal Relationships for 2019 (Open in a new window) ( PDF , 116 kB )
	Follow-Up Report on Compliance with the Protocol for Internal Relationships for 2018 (Open in a new window) ( PDF , 179 kB )
	Follow-Up Report on Compliance with the Protocol for Internal Relationships for 2017 (Open in a new window) ( PDF , 303 kB )
	Follow-Up Report on Compliance with the Protocol for Internal Relationships for 2016 (Open in a new window) ( PDF , 1 MB )
	Follow-Up Report on Compliance with the Protocol for Internal Relationships for 2015 (Open in a new window) ( PDF , 1 MB )

Other documents

	Title
	Protocol of management of the financial participation of Fundación Bancaria Caixa d’Estalvis i Pensions de Barcelona, ”la Caixa” in CaixaBank, S.A. (Open in a new window) - Available in Spanish ( PDF , 362 kB ) - Available in Spanish