We have a strategic information security plan that seeks to keep the bank at the forefront of information protection, according to the best market standards.

At CaixaBank, we have the most innovative technology to prevent and detect cyberattacks, ensuring at all times the confidentiality, integrity and availability of information of our company, customers and employees. We work under the strictest safety standards, a requirement that has been acknowledged with a rating above the average of our competitors, in prestigious indices such as the Dow Jones Sustainability Index.

We have a cybersecurity model certified under the international standard ISO 27001 and certifications CSIRT and FIRST , which guarantee our success in the sector.

  • 24/7 specialist team

  • International certifications such as official CERT


  • +€50 MM
    invested in information security

  • 99 % professionals
    who took the security course

Security, our priority

Our team is committed to information security, complying with both the legal and regulatory requirements in force, and with the NIST Cybersecurity Framework, the most advanced security framework.

At CaixaBank, we also actively take part in European projects such as H2020 , we are co-founders of , one of the main international cybersecurity task forces, and in Europe we represent the global awareness campaign .

Accompanying our customers and employees by offering content in matters relating to cybersecurity is key for us, thus, through the Security space we offer tips on how to use our products and services securely and reliably.