We are the leading retail banking financial group in Spain, a position that was further strengthened following the merger with Bankia, and one of the most important financial services providers in Portugal, where we control 100% of BPI. We operate a socially responsible universal banking model focused on providing high quality customer-centric services.
CaixaBank's 2022–2024 Strategic Plan has set out a roadmap for our activity over the coming years, based on the following pillars: to continue to improve the quality of our customer service, to drive business growth, to reinforce our leadership in the retail market, to become the go-to bank for more companies, and to strengthen our role as the European benchmark for sustainability.
million customers
employees
branches*
ATMs
*Does not include branches outside Spain and Portugal or representative offices.
