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About us

We are the leading retail banking financial group in Spain, a position that was further strengthened following the merger with Bankia, and one of the most important financial services providers in Portugal, where we control 100% of BPI. We operate a socially responsible universal banking model focused on providing high quality customer-centric services.   

CaixaBank's 2022–2024 Strategic Plan has set out a roadmap for our activity over the coming years, based on the following pillars: to continue to improve the quality of our customer service, to drive business growth, to reinforce our leadership in the retail market, to become the go-to bank for more companies, and to strengthen our role as the European benchmark for sustainability.  


million customers







*Does not include branches outside Spain and Portugal or representative offices.

Get to know us

Current news

Management that is in keeping
with our corporate values:
quality, trust
and social commitment.


At CaixaBank, we want to be close to people and society.


billion euros mobilised in sustainable finance


% of women in managerial positions


thousands of MicroBank beneficiaries

2022 data

Shareholders and investors

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We foster an agile, collaborative and people-centred culture.

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