Do you know what we use cookies for?

We collect data on your browsing behaviour using our own and third-party cookies, which we will use to analyse your browsing in order to improve both the website's features and the products and services we offer you, to manage the advertising spaces, and to customise our range of products and services, based on your browsing habits and the contents viewed. Read all the information on how we use cookies in our Cookie policy.

Set cookies
Decline
Accept
  • Acceso al perfil de CaixaBank en Facebook. Abre en ventana nueva.
  • Acceso al perfil de CaixaBank en Instagram. Abre en ventana nueva.
  • Acceso al perfil de CaixaBank en Linkedin. Abre en ventana nueva.
  • Acceso al perfil de CaixaBank en Youtube. Abre en ventana nueva.
  • EN

    Close
    • Spanish
    • Catalan
    • English
Commercial information
  • About us
  • Sustainability
  • Shareholders and investors
  • People
  • Headlines
About us

About us

  • Key information
  • Get to know us

    Get to know us

    • Our brand purpose
    • Mission, vision, values
    • Our brand
    • Strategic lines
    • Close to people
  • Our Social Action
  • Our business

    Our business

    • Business model
    • Key figures
  • CaixaBank Group
  • Publications
  • Acknowledgements
  • Innovation
  • Our sponsorships

    Our sponsorships

    • The values we believe in
    • Football
    • Basketball
    • Paralympic sports
    • Running
    • Sail Team Bcn
    • Innovation and economic and social development
    • CaixaBank Escolta València

We want to be there for you every day

More information
Sustainability

Sustainability

  • Key information
  • Sustainable banking

    Sustainable banking

    • Our model
    • Governance
    • Materiality and dialogue
    • Associations, commitments and partnerships
    • ESG analysts and ratings
  • Culture of responsibility

    Culture of responsibility

    • Responsible management
    • Ethics and integrity policies
    • Public Policy
    • Cybersecurity
    • Procurement and suppliers
    • Whistleblowing Channel
  • Sustainable transition

    Sustainable transition

    • Environment and climate strategy
    • Sustainable business
    • ESG risk management
    • Environmental management
  • Social impact and financial inclusion

    Social impact and financial inclusion

    • MicroBank
    • Proximity banking
    • Financial culture
    • Employment and entrepreneurship

We take on the responsibility of driving a positive economy aimed at the well-being of people, demonstrating the social value of banking.

Go to section
Shareholders and investors

Shareholders and investors

  • Key information
  • CaixaBank’s Share

    CaixaBank’s Share

    • Quoted price
    • The Share and Share capital
    • Capital distribution
    • Significant shareholdings and treasury stock
    • Dividends
    • Analysts
  • General information

    General information

    • Inside information
    • Other relevant information
    • Significant events (Until Feb, 8 2020)
    • Shareholders’ agreements
    • Public offerings and admission to trading
    • Takeover bids
    • Mergers
    • EMIR
    • Communication channels
  • Economic-financial information

    Economic-financial information

    • Quarterly financial information
    • Annual and half year financial statements
    • Other financial information
    • Average payment period to suppliers
    • Ratings
    • Presentations
  • Fixed Income Investors
  • Corporate governance and remuneration policy

    Corporate governance and remuneration policy

    • Board of Directors
    • Committees of Directors
    • Management Committee
    • Risk management
    • Annual General Meeting
    • Annual Corporate Governance Report
    • Remuneration of Directors
    • By-laws
    • Regulation of the Annual General Meeting
    • Regulation of the Board of Directors
    • Corporate Internal Code of Conduct
    • Corporate policies and other corporate documents
  • Investor's agenda
  • Shareholders’ area

    Shareholders’ area

    • See section
    • What does it mean to be a shareholder?
    • Shareholder information service
    • Corporate events
    • Shareholder Advisory Committee

Access all CaixaBank’s 4Q 2025 Results information.

Go to section
People

People

  • Key information
  • Progress in your career
  • Well-being and inclusion
  • Innovative environment
  • Make your mark on the world
  • Join our team

Wengage is our diversity programme, where we foster and make visible equal opportunities and gender, functional and generational diversity.

Find out more
Headlines

Headlines

  • Key information
  • News
  • Media resources
  • CaixaBank Research

CaixaBank promotes financial inclusion in Spain with its mobile branches

More information
  • CAS
  • CAT
  • ENG
Commercial information
Caixabank (Go to Home)
Show pre-search
  • Headlines
  • News
Print page
09 February 2022, 00:00h   |   min read
CORPORATE ENTREPRENEURSHIP AND BUSINESSES
Cataluña BARCELONA

MicroBank allocates €953 million to social impact financing, 5.8% more than in 2020

#CaixaBank   |   #MicroBank   |   #Sustainability   |   #Social bank
Press Release
305.8 KB
Patricia Vega started her business Sierra Eco Foods in Rascafría, Madrid, with the financing of a MicroBank loan
907.2 KB
Juan Carlos Gallego, Chairman of MicroBank
2.6 MB
Cristina González, CEO of MicroBank
3.2 MB
Patricia Vega started her business Sierra Eco Foods in Rascafría, Madrid, with the financing of a MicroBank loan

Patricia Vega started her business Sierra Eco Foods in Rascafría, Madrid, with the financing of a MicroBank loan

Patricia Vega started her business Sierra Eco Foods in Rascafría, Madrid, with the financing of a MicroBank loan

Patricia Vega started her business Sierra Eco Foods in Rascafría, Madrid, with the financing of a MicroBank loan

2021 Annual summary

  • Last year, MicroBank granted over 107,000 loans, a record number since its inception.
  • CaixaBank's social bank increased financing to families by 46%, for a total of €547 million.
  • The bank granted 15,221 microloans for new business launches or supporting the growth of existing businesses.
  • MicroBank's support for sectors involved in creating positive social impact helped complete 5,142 projects in Spain for a total of €210 million.

MicroBank, CaixaBank's social bank, closed 2021 with a record number and volume of loans, focusing specifically on the needs of families facing difficulties in accessing financing.

MicroBank allocated a total of €953 million to social impact financing in 2021, an increase of 5.8% over the previous year, when it allocated €900 million.

Last year, the bank granted 107,222 loans, an increase of 1.74% compared to 2020 when it registered a higher than usual growth as a result of the pandemic's breakout and the bank’s efforts to help mitigate its economic effects.

Financing aimed at providing support to families with fewer resources and with difficulties in accessing loans grew rapidly in 2021, representing 57% of the total financing volume of CaixaBank's social bank.

Specifically, in 2021 MicroBank granted 86,859 microloans to this segment, a 28% increase. These loans totalled €547 million, representing a 46% rise from 2020, a growth partly due to the recovery of household consumption.

“During a year in which the impact of the pandemic was significant,  we have continued to support entrepreneurs and families with fewer resources, with the aim of contributing to their recovery and facilitating the launch of new projects”, explained Juan Carlos Gallego, Chairman of MicroBank, who added that, “this is in line with the bank's goal of contributing to wealth creation and promoting the well-being of the country’s families and businesses”.

Furthermore, Cristina González Viu, CEO of MicroBank, pointed out that “MicroBank has succeeded in adapting to the changing economic and social environment, and in 2021 focused on the needs of families, while sustaining its efforts in financing entrepreneurs and microbusinesses.”

Support to businesses

In 2021, MicroBank granted 15,221 microloans to self-employed workers and microbusinesses, a figure similar to that of 2019 but lower than that recorded in 2020, a year of atypical growth due to the high liquidity requirements of numerous businesses that had been severely affected by the pandemic restrictions. Last year, MicroBank allocated a total of €196 million to support new projects as well as help grow existing business projects.

During 2021, MicroBank's focus on social impact contributed to the completion of 5,142 projects in Spain for a total of €210 million, which represents a 36.4% growth compared to 2020. Despite being a recent addition to the bank’s portfolio, these facilities, which focus on projects in the areas of the social economy, education, enterprise, innovation and health, that positively impact society, already represent 22% of the capital allocated by the bank.

Socially responsible banking

MicroBank offers solutions to different segments of the population whose financial needs are not sufficiently met. It has a defining role in CaixaBank's Socially Responsible Banking Plan, the mission of which is to promote financial inclusion, helping the most vulnerable groups access loans, as well as reinforcing its commitment towards the country’s socioeconomic development.

As the sole shareholder of MicroBank, CaixaBank has supported its social bank since its creation by allocating the funding required to grow its lending activity as well as marketing MicroBank products through CaixaBank's extensive commercial network, with the aim of offering customers its entire range of products with the highest quality of service and the best relationship management.

More than 270 entities throughout Spain actively collaborate in granting the microloans, contributing knowledge on the borrowers, in addition to advising on and monitoring the projects.

MicroBank also relies on the support of Europe's leading institutions in terms of promoting enterprise and microfinance, namely the European Investment Fund (EIF), the Council of Europe Development Bank (CEB) and the European Investment Bank (EIB).

You might also be interested in

Media resources

Access our resources for journalists.

Media resources

Contact us

[email protected] (solely for media).

For customer service, click here 

Current news

  • Corporate news
  • CaixaBank Research
  • Shareholders newsletter

Products and services

  • Individuals
  • Companies
  • Business
  • Fees and information of interest
  • Premier banking
  • Wealth Management
  • International banking
  • MiFID
  • PRIIPs

Other corporate websites

  • CaixaBank Group
  • MicroBank
  • Work with us
  • Supplier portal
  • Dualiza

© CaixaBank, SA 2026

  • Cookie policy
  • Legal disclaimer
  • Legal information about CaixaBank, S.A.
  • Site map
  • Accessibility
  • Recommendations for navigation
  • Privacy 
  • Shareholder Privacy
  • Whistleblowing Channel
  • Sello de Excelencia EFQM (Abre en ventana nueva)