Do you know what we use cookies for?

We collect data on your browsing behaviour using our own and third-party cookies, which we will use to analyse your browsing in order to improve both the website's features and the products and services we offer you, to manage the advertising spaces, and to customise our range of products and services, based on your browsing habits and the contents viewed. Read all the information on how we use cookies in our Cookie policy.

Set cookies
Decline
Accept
  • Acceso al perfil de CaixaBank en Facebook. Abre en ventana nueva.
  • Acceso al perfil de CaixaBank en Instagram. Abre en ventana nueva.
  • Acceso al perfil de CaixaBank en Linkedin. Abre en ventana nueva.
  • Acceso al perfil de CaixaBank en Youtube. Abre en ventana nueva.
  • EN

    Close
    • Spanish
    • Catalan
    • English
Commercial information
  • About us
  • Sustainability
  • Shareholders and investors
  • People
  • Headlines
About us

About us

  • Key information
  • Get to know us

    Get to know us

    • Our brand purpose
    • Mission, vision, values
    • Our brand
    • Strategic lines
    • Close to people
  • Our Social Action
  • Business model
  • CaixaBank Group
  • Publications
  • Acknowledgements
  • Innovation
  • Our sponsorships

    Our sponsorships

    • The values we believe in
    • Football
    • Basketball
    • Paralympic sports
    • Running
    • Sail Team Bcn
    • Innovation and economic and social development
    • CaixaBank Escolta València

We want to be there for you every day

More information
Sustainability

Sustainability

  • Key information
  • Sustainable banking

    Sustainable banking

    • Our model
    • Governance
    • Materiality and dialogue
    • Associations, commitments and partnerships
    • ESG analysts and ratings
  • Culture of responsibility

    Culture of responsibility

    • Responsible management
    • Ethics and integrity policies
    • Public Policy
    • Cybersecurity
    • Procurement and suppliers
    • Whistleblowing Channel
  • Sustainable transition

    Sustainable transition

    • Environment and climate strategy
    • Sustainable business
    • ESG risk management
    • Environmental management
  • Social impact and financial inclusion

    Social impact and financial inclusion

    • MicroBank
    • Proximity banking
    • Financial culture
    • Employment and entrepreneurship

We take on the responsibility of driving a positive economy aimed at the well-being of people, demonstrating the social value of banking.

Go to section
Shareholders and investors

Shareholders and investors

  • Key information
  • CaixaBank’s Share

    CaixaBank’s Share

    • Quoted price
    • The Share and Share capital
    • Capital distribution
    • Significant shareholdings and treasury stock
    • Dividends
    • Analysts
  • General information

    General information

    • Inside information
    • Other relevant information
    • Significant events (Until Feb, 8 2020)
    • Shareholders’ agreements
    • Public offerings and admission to trading
    • Takeover bids
    • Mergers
    • EMIR
    • Communication channels
  • Economic-financial information

    Economic-financial information

    • Quarterly financial information
    • Annual and half year financial statements
    • Other financial information
    • Interactive analysis
    • Average payment period to suppliers
    • Ratings
    • Presentations
  • Fixed Income Investors
  • Corporate governance and remuneration policy

    Corporate governance and remuneration policy

    • Board of Directors
    • Committees of Directors
    • Management Committee
    • Risk management
    • Annual General Meeting
    • Annual Corporate Governance Report
    • Remuneration of Directors
    • By-laws
    • Regulation of the Annual General Meeting
    • Regulation of the Board of Directors
    • Corporate Internal Code of Conduct
    • Corporate policies and other corporate documents
  • Investor's agenda
  • Shareholders’ area

    Shareholders’ area

    • See section
    • What does it mean to be a shareholder?
    • Shareholder information service
    • Corporate events
    • Shareholder Advisory Committee

Find all the information about the 2026 Annual General Meeting.

Go to the section
People

People

  • Key information
  • Progress in your career
  • Well-being and inclusion
  • Innovative environment
  • Make your mark on the world
  • Join our team

Wengage is our diversity programme, where we foster and make visible equal opportunities and gender, functional and generational diversity.

Find out more
Headlines

Headlines

  • Key information
  • News
  • Media resources
  • CaixaBank Research

CaixaBank promotes financial inclusion in Spain with its mobile branches

More information
  • CAS
  • CAT
  • ENG
Commercial information
Caixabank (Go to Home)
Show pre-search
  • Headlines
  • News
Print page
05 May 2023, 00:00h   |   min read
CORPORATE
Comunidad Valenciana VALENCIA

CaixaBank reports a net profit of €855 million up to March (+21.1%) and maintains its balance sheet strength with NPLs at all-time lows

#CaixaBank   |   #Gonzalo Gortázar   |   #José Ignacio Goirigolzarri   |   #Results
Press Release CaixaBank results 1Q2023
275.9 KB
Infographic CaixaBank results 1T2023
958.3 KB
Group Key figures and Income Statement 1Q2023
88.3 KB
1Q2023 CaixaBank results presentation
1.7 MB
Image 1 results 1Q2023
540.5 KB
Image 2 results 1Q2023
537.5 KB
Image 3 results 1Q2023
495.3 KB
Image 4 results 1Q2023
462.1 KB
Image 5 results 1Q2023
447.6 KB
Image 6 results 1Q2023
512.7 KB
Image 7 results 1Q2023
682.1 KB
Gonzalo Gortázar at CaixaBank results press conference

Gonzalo Gortázar at CaixaBank results press conference

Gonzalo Gortázar at CaixaBank results press conference

Gonzalo Gortázar at CaixaBank results press conference

  • Gonzalo Gortázar, CEO of CaixaBank, has highlighted that “These results are very good news not only for our shareholders, including ”la Caixa” Foundation and the Spanish State, through the FROB, but also for our clients, as they reflect our capability to cater to their needs, and for society as a whole, because a sound and reliable financial system is key to support the overall economy.”
  • All margins show good progress year on year, enabling net profit to increase 21.1%, ROTE to reach 10.5% and the cost-to-income ratio to improve to 48.2%.
  • Gross income climbs 16.7%, negatively affected by the extraordinary bank tax of €373 million.
  • Customer funds amount to €614.61 billion, up 0.5% in the quarter, after the bank registered net inflows of close to €3.8 billion, with mutual funds and savings insurance outperforming.
  • New lending increases across all segments in year-on-year terms: mortgages (+6%), consumer lending (+4%) and business loans (+21%). Performing loans total €351.22 billion, remaining stable in the year to date, despite an increase in repayments, mainly in the mortgage segment.
  • The NPL ratio remains at all-time lows (2.7%), with a coverage ratio of 76%, following an increase of two percentage points since December, while non-performing loans drop to €10.45 billion, down €243 million in the quarter.
  • The Bank has a sound liquidity and solvency position, with more than €132.8 billion of liquid assets and a comfortable capital ratio of 12.6%.
  • CaixaBank is strongly committed to providing access to housing, with 11,207 housing units under its social rental programme. The Bank has contributed more than half of the total number of housing units that the sector has transferred to the Social Housing Fund.

The CaixaBank Group posted an attributable net profit of €855 million in the first quarter of 2023, up 21.1% on the same period of the previous year. This solid performance has come on the back of commercial dynamism and a strong balance sheet, despite the prevailing financial uncertainty. 

CaixaBank continued to improve its return on tangible equity (ROTE), which stood at 10.5% at the end of the first quarter, still below the cost of capital, but much higher than the 7.6% reported in the same period of 2022. Meanwhile, the cost-to-income ratio (trailing 12 months) improved by falling to 48.2%. 

The Bank’s figures also reflected the extraordinary tax on banks, which totalled €373 million and subtracted 30% of the Group’s profits. 

Gonzalo Gortázar, CEO of CaixaBank, highlighted that the Bank has started the year "with robust commercial activity during a period in which the economy displayed greater resilience than anticipated.” Gortázar also noted that the Bank has a “sound liquidity and solvency position, with more than €132 billion of liquid assets and a comfortable capital ratio of 12.6%.” 

The CEO highlighted that “These results are very good news not only for our shareholders, including “la Caixa” Foundation and the Spanish State, through the FROB; but also for our clients, as they reflect our capability to cater to their needs, and for society as a whole, because having a sound and reliable financial system is key to support the overall economy.” 

Positive year-on-year performance of the income statement 

In the first quarter of the year, CaixaBank’s core revenues were up 30.4% to €3.45 billion. In particular, net interest income improved to €2.16 billion (+48.6%) and net banking fees and commissions remained stable (+0.1%) at €937 million. 

Recurring banking fees and commissions were down 1%, following the elimination of deposit custody fees for large companies and the extension of loyalty programmes for retail customers, partly offset by increased activity in payments. Moreover, equity-accounted attributable earnings, mainly proceeding from the bancassurance stakes segment, amounted to €79 million, and the insurance service result (the new item included in the income statement as a result of the entry into force of the IFRS 17 regulation), amounted to €263 million. 

There was also an increase in dividends (up to €68 million) following the recognition of Telefónica’s entire dividend in the first quarter of the year. 

However, there was lower trading income generation, which dropped to €82 million (-42.7%). The Other operating income and expenses item was heavily affected in the quarter by the extraordinary tax levied on banks, totalling €373 million for CaixaBank. 

These factors were behind the increase of 16.7% in gross income to €3.10 billion, while the increase in recurring administrative, depreciation and amortisation expenses by +2.4% caused pre-impairment profit to grow 33.4% to reach €1.66 billion. 

Since 1 January 2023, the CaixaBank Group has been applying IFRS 17 “Insurance Contracts” and IFRS 9 “Financial Instruments” to assets and liabilities arising from the insurance business. As a result, the 2022 income statement and balance sheet have been restated for comparative purposes. 

Stable customer funds and lending 

Customer funds totalled €614.61 billion at 31 March, up 0.5% in the quarter, driven by the strong performance of long-term savings products and the ongoing recovery of the financial markets. Within customer funds, assets under management came to €154.01 billion, up 4.1% in the quarter, not only due to favourable market conditions, but also as a result of positive net inflows of close to €3.8 billion, with mutual funds and savings insurance outperforming. 

CaixaBank’s combined market share of deposits and long-term savings is now 26.5%. 

Meanwhile, performing loans came to €351.22 billion at the end of March, having remained stable in the quarter. By segment, mortgage lending portfolio was down 1.4%, as it continues to experience the effects of an increase in repayments amid rising interest rates, while the consumer lending portfolio was up 0.4% and lending to businesses rose by 1.2%. 

However, new lending remained strong year-on-year thanks to the resilience displayed by the economy, and it increased across all segments: mortgages (+6%), consumer lending (+4%) and business lending (+21%). 

Sound risk management: the NPL ratio remains at record lows 

The resilience shown by the economy and the Bank’s sound risk management kept the NPL ratio at all-time lows of 2.7% at the end of the quarter. 

Non-performing loans were down to €10.45 billion, following the strong performance of asset quality indicators and active management of NPLs, with a reduction of €243 million in the quarter. Meanwhile, loan-loss provisions came to €7.92 billion at the end of March and the coverage ratio gained a further two percentage points to climb from 74% in December to 76%. The cost of risk (trailing 12 months) stood at 0.26%. 

High levels of liquidity and capital 

CaixaBank ended the first quarter of 2023 with high levels of liquidity and capital. Total liquid assets amounted to €132.87 billion, and the Group’s Liquidity Coverage Ratio (LCR) was 192%, revealing a comfortable liquidity position well above the minimum requirement of 100%. A total of €15.62 billion in TLTRO III financing had been drawn under the European Central Bank (ECB) credit facilities at 31 March. 

The Bank also has a strong capital position, with a Common Equity Tier 1 (CET1) ratio of 12.6% (12.5% without IFRS 9 transitional adjustments), following the extraordinary impact of the first-time adoption of IFRS 17 (-20 basis points). Between January and March, CaixaBank generated 30 basis points of capital organically. 

In addition, the MREL ratio stood at 26.2%, already meeting the Bank’s requirements for 2024. Three issues of eligible instruments were made during the quarter: €750 million in AT1, £500 million in Tier 2 and $1.25 billion in Senior Non-Preferred debt. 

CaixaBank’s social commitment 

The positive development of CaixaBank’s results and its financial strength have enabled the Bank to continue supporting families, businesses and society as a whole, with the ultimate goal of standing by people for everything that matters. CaixaBank is firmly committed to social improvement, which runs in its DNA and is embodied in its commitment to financial inclusion, support for the most vulnerable segments of society, training and the promotion of entrepreneurship, among other aspects. 

To this end, among other initiatives, CaixaBank operates the largest microcredit bank in Europe. Since its inception in 2007, MicroBank —CaixaBank’s social bank— has channelled over €8.7 billion into nearly 1.3 million social impact projects. Of this total amount, more than €7.9 billion have taken the form of microcredits, of which, those granted to finance the specific needs of families and those granted to start up or ramp up entrepreneurs and microenterprises businesses, were preeminent. 

CaixaBank also remains firmly committed to providing access to housing and has 11,207 housing units available under its social rental programme. The Bank has contributed more than half of the total number of housing units that the wider sector has transferred to the Social Housing Fund. 

It is also strongly invested in the areas it operates in and, to this purpose, has the most extensive network of branches in Spain, with a presence in all provinces. It is the only bank to have a branch in 482 towns and has pledged not to abandon any of those. It also runs 17 mobile branches (the “ofimóvil” branch in a bus), which operate in 628 municipalities across six autonomous regions of Spain. 

In addition, through CaixaBank Dualiza, the Bank promotes dual vocational training and holds annual conferences, courses and workshops to deliver training in financial literacy and help build an awareness and understanding of economic and financial concepts. 

Moreover, the profits generated by the Bank are channelled back into society in the form of dividends, given that its two main shareholders are ”la Caixa” Foundation and the Spanish State, through the FROB. Out of the €1.73 billion in dividends paid out on 12 April 2023 against 2022 profits, around €850 million pursued a social purpose, as they were distributed between these two institutions, which own almost half of the Bank’s equity.

Video CaixaBank's CEO, Gonzalo Gortázar

Quote from CaixaBank's CEO, Gonzalo Gortázar

Video materials

Video Press Release

You might also be interested in

Media resources

Access our resources for journalists.

Media resources

Contact us

[email protected] (solely for media).

For other inquiries, access the customer service phone number 

Current news

  • Corporate news
  • CaixaBank Research
  • Shareholders newsletter

Products and services

  • Individuals
  • Companies
  • Business
  • Fees and information of interest
  • Premier banking
  • Wealth Management
  • International banking
  • MiFID
  • PRIIPs

Other corporate websites

  • CaixaBank Group
  • MicroBank
  • Work with us
  • Supplier portal
  • Dualiza

© CaixaBank, SA 2026

  • Cookie policy
  • Legal disclaimer
  • Legal information about CaixaBank, S.A.
  • Site map
  • Accessibility
  • Recommendations for navigation
  • Privacy 
  • Shareholder Privacy
  • Whistleblowing Channel
  • Sello de Excelencia EFQM (Abre en ventana nueva)