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We strengthen our commitment to diversity and equality
At CaixaBank, we have been working for years to promote equal opportunities and prevent any exclusionary or discriminatory conduct.
Through the publication of this Diversity and Inclusion Report, we present the projects carried out and the progress made in 2021 in our Wengage diversity programme, which enable us to continue working on the new diversity and inclusion challenges that will be part of our new 2022-24 Strategic Plan.
During 2021 we supported women at CaixaBank in their professional development. Because we want to recognise and raise the visibility of their talent, promote internal promotion and inspire future generations.
Mentoring programme for women
Focused on helping women in management in the company to support, advise and inspire other women in the development of their professional career.
A success in terms of participation and results.
Over 500 participants.
64 % of the participants in this programme have been promoted.
41st AED (Spanish Association of Directors) Lead Mentoring Women Directors Programme
by CaixaBank, which we are strategic partners of. Aimed at large Spanish companies.
We started from the idea that it is essential that more people should be aware of and committed to gender equality. Therefore, in 2021, we motivated and trained teams using innovative initiatives.
Egalitarian Communication Guide
We launched a new podcast series to provide continuity to our Egalitarian Communication Guide , which is an initiative to promote more empathetic and egalitarian communication among employees and with our customers. CaixaBank employees participated in each podcast.
4 video capsules for the Egalitarian Communication Guide.
4 translations of the Egalitarian Communication Guide.
For the third consecutive year, we celebrated International Women’s Day (8th March) with Equality Week: including activities for our teams, customers and the general public.
1 “Education in Feminism” talk.
Over 11,000 views of content on our intranet.
Over 4 million reach/impressions on company social media.
Network of equality agents
We strengthened our network of equality agents, human resources professionals specialising in equality and diversity, becoming referent points in each territory. This network ensures that the Wengage programme reaches all employees and promotes suitable initiatives throughout the company.
13 equality agents.
We developed the gender test,a tool that CaixaBank employees can use to check that communication campaigns, both internal and external, are free of gender stereotypes.
We used all available internal channels to raise the visibility of initiatives on diversity and inclusion. We shared information and made sure that it reached our teams through the network of equality agents.
54 news items published on our PeopleNow intranet.
Our commitment to our customers and to our society
For CaixaBank it is essential to continue to support our customers, remaining true to our commitment to a fairer, more egalitarian society. That is why we have also promoted gender equality externally, particularly in areas where women are still under-represented.
In 2021, thanks to strategic alliances that have multiplied the reach of our actions, we redoubled our efforts to recognise the talent of leading entrepreneurs, by rewarding their work and generating public debate.
Caixabank Women in Business Award
In 2021 we held the 5th year of these awards, which recognise the talent and careers of leading entrepreneurs, promoting their visibility and participation in national and international networks (IWEC - International Women’s Entrepreneurial Challenge).
78 territorial winners between 2017 and 2021.
49 participants in the private LinkedIn community.
Self-employed Professional Women Award
First year of these awards, which recognise the leadership and talent of self-employed professional Spanish women.
14 regional winners and 1 national winner
We participated in events and talks organised by Elle magazine, thanks to an agreement with the Hearst Group.
We joined CLOSINGAP Women for a Health Economy, an alliance of companies for social transformation that analyses the economic impact of gender inequality.
Each company in the alliance supports a study on gender inequality. CaixaBank led the study The Rural Gender Gap.
We participated in the CLOSINGAP cross mentoring programme.
In 2021 we strengthened the promotion of careers in science, technology and mathematics through the WONNOW Awards, with conferences and workshops, and also through the alliance led by the Ministry of Education: “Niñas en pie de ciencia” (Girls in Science).
In 2021 we continued to strongly support women’s sport, a sector where there is still some way to go to achieve gender equality. Therefore, we continued with sponsorships and initiatives to reach as many people as possible through football, basketball and running.
We sponsored 9 of the 16 teams in the Spanish women’s football first division: Atlético de Madrid, Deportivo Alavés, FC Barcelona, Granadilla Egatesa, Levante UD, Real Betis, Recreativo de Huelva, Sevilla FC and SD Eibar.
We were recognised for the achievements of Spanish women’s football teams.
We produced the #Sincronizadas television series to bring women’s sport to the general public. Presented by Ona Carbonell, captain of the Spanish synchronised swimming team, and broadcast by DMAX, it is composed of five episodes in which Carbonell spends a day with other Spanish sporting legends, such as Lydia Valentín, Mapi León, Maica García, Laia Palau and Eva Moral. You can watch the trailer here .
We have been sponsoring partners of the FEB (Spanish Basketball Federation) since 2013, with a special focus on the women’s national team. You can watch the Creemos en ellas (We Believe in Them) advertisement here .
We collaborate in the advertising and promotion of the programme Universo Mujer (Women’s Universe - , which covers activities connected to leadership, training and the role of women’s sport in history.
We organised the CaixaBankPlaza 3x3 circuit with the FEB, which is an annual programme for the promotion of basketball that is now approaching its tenth year.
We sponsored sporting youth academies, including the girls’ teams of various basketball clubs (Endesa and LEB Oro Leagues), thereby strengthening our commitment to training and grassroots sport.
We sponsored popular races throughout Spain, where there is a growing number of women participating (depending on the race, participation can be close to 50%).
With AgroBank, we promoted the empowerment of women in places with great inequality: rural areas. And we did this in partnership with institutions and leading women’s associations on conferences, educational projects and studies.
Educational events and the rural sector
Organisation of the Online Rural Women’s Conference, with 579 live streamings.
Attendance at rural conferences and events: FADEMUR (Federation of Rural Women's Associations) conference, AFAMMER (Association of Rural Families and Women) conferences, rural conferences, 3rd Women’s Cooperative Forum of Castilla-La Mancha, awards for excellence for innovation by rural women.
Training, recognition and employment
II AgroBank Chair Award for the best master’s thesis by a student (La ciencia en feminino). In 2021 there were 6 finalists.
Renewal of agreements with FADEMUR, AFAMMER and Cooperativas Agro-alimentarias de España.
We launched, with the ”la Caixa” Foundation, a call offering a million euros for proposals to improve living conditions in rural areas and generate entrepreneurial opportunities for women and young people.
Reports and studies
Publication of the Gender Gap in Rural Areas study in partnership with the company AFI. Read all the information about this study here.
Our commitment to our teams
We want to continue making progress so that everyone will have the same opportunities and will be able to develop their talent within our organisation, by promoting what unites us and raising awareness about differences. In 2021, we did the following:
We believe that promoting the employment of people with disabilities is essential to ensure their futures. Therefore, in 2021:
We promoted the Adecco Foundation’s Family Plan, a programme for the children of employees with a disability of 33% or higher, used to improve their independence through early intervention to guarantee their full inclusion through employment.
We joined the 8M Challenge of the Eurofirms Foundation, the aim of which is toincorporate 1,000 women with disabilities into the workplace in one year. Thanks to the voluntary work of Human Resources providing in-service training, 4 women were trained and prepared: 3 of them have now got jobs.
unemployed women received internships from CaixaBank
volunteers from Human Resources
women have got jobs and 1 continues to actively seek employment
We identified various services and products for which we could contract special employment centres.
"Participating in the 8M Challenge has helped me to be more aware of my options and to believe in my abilities again."
In 2021 we developed a new plan to include people with functional diversity in the company. Because we want to consider their needs and respond to them.
The new 2022-24 Functional Diversity Plan focuses on raising awareness throughout the organisation, in order to interact with people with disabilities without stigma or prejudice.
We published news items on the intranet to raise the visibility of functional diversity and present stories about employees’ families that live with this situation.
Inclusive policy for people with disabilities, a pioneering initiative in the banking sector. Promoted since 2020, this policy includes:
Commitments so that each year there are more people with disabilities in our company, by encouraging their employment and inclusion.
Measures such as:
Adapting the workplace for people.
One day of paid leave to attend to medical needs.
Free advice service for legal affairs.
Principles of the policy
Promotion of open attitudes
Fighting against stereotypes and prejudices
Recognition of abilities, achievements and skills
Our commitment to our customers and to our society
At CaixaBank we are committed to the visibility of people with disabilities and their role in society.We believe that equal opportunities begin with the fact that people should have a decent job; that is why we work with other companies on promoting employment and training. We also provide access to our services and support adapted sport so that the values of hard work and achievement are socially recognised.
In 2021 we continued to support sportspeople with functional disabilities and promoted their achievements by sponsoring:
Adapted basketball. We are a financial partner of the FEDDF (Spanish Sports Federation for Persons with Physical Disabilities) and official sponsor of the Spanish national wheelchair basketball team, both women and men. We also sponsor the wheelchair basketball Copa del Rey and CaixaBank wheelchair basketball School Championship tournaments.
Olympic and paralympic sport
We support the Spanish Paralympic Committee (Comité Paralímpico Español, CPE).
Scholarships for 25 sportswomen in the ADOP plan, in which we participate as sponsor of the Spanish Paralympic Committee.
Sponsorship of an adapted ski race in Sierra Nevada and creation of the CaixaBank Award for Achievement, which in 2021 was won by the sportswoman Audrey Pascual.
#InconformistasDelDeporte. We raise the visibility of the stars of the Spanish paralympic team, their values, hard work and determination.
Through CaixaBank Talks for customers.
Through content on CaixaBank social media.
Our commitment to our teams
Every generation contributes different lessons, knowledge and intuition. Every generation also has its own specific needs and concerns. We want every person and every generation to contribute and fully develop their talent, feeling that our company respects and values them. That is why we work internally to create mixed teams and promote the value of generational diversity.
The Somos Saludables (We’re Healthy) programme, with its generational vision.
Through interesting content and articles.
Through workshops and webinars.
Through healthy challenges and routines.
An ongoing training plan to support the employability of people throughout their professional career.
A module on the management of diverse teams so that management teams integrate and unite teams and people in an inclusive way.
Raising the awareness of all employees to fight prejudice and eliminate the labels that have been imposed on every generation.
The BUDDY GENERACcionando programme, to improve knowledge transfer. So far we have carried out a pilot study on the Balearic Islands with 27 mixed pairs (senior with junior) and our goal is to create an intergenerational mentoring programme in the future.
of final rating out of 5
Our commitment to our customers and to our society
We participated in working groups with other companies to support senior talent and give it the social visibility it deserves.
We published the Libro Blanco del Talento Sénior with the Adecco Foundation - Seres Foundation. This includes best practices to raise the awareness of companies, public authorities and society about the important role that senior people will play in coming years.
We were involved in Team Work EFR Sénior , a group led by the Masfamilia Foundation and composed of several companies with the aim of harnessing the potential of senior talent.
We worked with the Generacciona Generation & Talent Observatory, participating in:
An assessment of generational diversity.
2nd Study on Intergenerational Leadership..
2021 study, Intergenerational Health and Well-Being.
8th March: a video with contributions from women who had achieved very good results during 2020 and a virtual meeting that produced good practices for everyday use at work.
Participation in the Manresa and Girona eWoman conferences to raise the visibility of the corporate potential of women through their contributions.
Staging of the Elle Women Awards to recognise female talent. Rafael Herrador, director of the Central Territory of CaixaBank, awarded the Solidarity Prize to healthcare professionals, women who have put their health at risk and worked tirelessly to care for others.
Charity dinner and Diverse Awards ceremony, organised by the Global Diverse Association, with the aim of helping LGTB young people in need and supporting various social inclusion projects for the transexual community. Held at the Círculo de Bellas Artes building and attended by guests from social, cultural, entrepreneurial, commercial and institutional organisations. Presentation of the award by Rosa Vázquez, director of HR of the Greater Madrid Territory.
WiMLDS - Women in Machine Learning & Data Science event at the All in One Madrid flagship centre, to inspire, educate and generate a community around artificial intelligence and the world of information, with particular attention on attracting and retaining female talent in this field.
Development programme for deputy managers: for a group of 19 people; 16 women and 3 men, to boost the number of women in management positions.
Women’s Breakfast in the Murcia region. On the occasion of International Women’s Day, there was a meeting of 13 women from the region of Murcia with responsibilities in various sectors and 10 directors from CaixaBank.
Internal communication. To celebrate Equality Week, we published a series of interviews with women from the Murcia Territorial Management team on the intranet.
COMMUNITY OF VALENCIA TERRITORY
Publication of a report on gender equality in the Las Provincias newspaper.
Participation on an Equality Panel of the Alicante Chamber of Commerce to explain the Wengage programme.
Female talent breakfast meetings: with women directors from Bankia and women with management potential from business centres, private banking centres and the Risks Department.
CANARY ISLANDS TERRITORY
Women’s Week sporting initiative, in partnership with the woman’s football team Unión Deportiva Granadilla (UDG) Tenerife Egatesa, to break gender stereotypes and highlight the role of women in the world of football.
Support for social organisations that promote and facilitate the development and integration of people with Down’s syndrome.
Project to train 80 women at risk of social exclusion in digital skills to help them find employment.
EASTERN ANDALUSIA TERRITORY
The WONNOW Awards experience, in schools. Talk-discussion with one winner and two finalists of the awards in front of 60 secondary and higher education female students. Objective: to make technological and scientific careers more accessible by eliminating gender barriers.
Meeting of women directors during Mobile Week: three women directors explained their professional development and how to adapt to technological changes. Objective: to raise the visibility of their role and provide an example for other women.
WESTERN ANDALUSIA AND EXTREMADURA TERRITORY
‘Dare’ programme: development and training of female assistant sales managers to guide them in their professional careers and increase the number of women in management positions in the future.
Did you know that…?: we promote content on the intranet to share information about the conciliation measures and benefits for all employees.
Breakfast with Talent featuring women with management potential in order to boost their professional career. Raising visibility to inspire.
Participation in Impulsa Aragón 2021: women’s leadership conferences on strategic sectors of the Aragonese economy.
Agreement with CEOE Aragón (Aragon Business Confederation) and the Directivas de Aragón women in management association to promote women’s leadership in key sectors for economic development in sectors where there is a minority of women in management positions. Based on this agreement, the creation of a cycle of conferences featuring leading companies.
eWoman ZARAGOZA event, organised by the El Periódico de Aragón newspaper and the media company Prensa Ibérica and promoted by CaixaBank. Aimed at successful women in the work and technological environment to recognise their professional excellence.
STEM Women Promotion project in Navarra, with The Association of Women Entrepreneurs and Directors of Navarra (AMEDNA), to encourage STEM (technology and science) vocations among young women in their final year of compulsory secondary education.
CASTILE Y LEÓN TERRITORY
Creation of internal content to raise the visibility of gender equality initiatives, with contributions from employees.
Working breakfasts with the territory manager and the director of Human Resources with groups of employees in different positions and at different stages of their career, in order to listen to and be more accessible to employees, thereby strengthening diversity.
Participation of the director of Human Resources in the eWoman event, organised by the La Opinión - El Correo de Zamora newspaper.
Our differences are never as big as our similarities
Diversity and inclusion continue to be a strategic priority for the CaixaBank Group. That is why we are launching a new plan so we can continue to evolve. Because as a company we want to continue to be leaders and a reflection of the society we live in.
We have a lot of work ahead of us, with future challenges and lessons, but we are convinced that we will make it possible thanks to the commitment of all the people in our team and the inspiration that our customers give us. Thank you to everyone who enables us to continue to move forwards.