Our success lies in each of the people who work at this institution. Therefore, we organise programmes and initiatives that ensure their continuous training, promote their personal development and guarantee diversity, equal opportunities and the reconciliation of work and family life.
average length of service
talent retention date
employees on fixed, permanent contracts
training hours per employee per annum
on-line training compared to total training
Our selection policy is based on respect for diversity and non-discrimination on grounds of origin, sex or condition.
95.9% of our employees have university studies.
The Corporate Volunteer Programme offers employees the possibility of collaborating with the various volunteer associations of "la Caixa".
There are more than 6,600 volunteers
Employees have an internal training programme that enhances development of their capacities and their professional career, as well as guaranteeing better customer service.
There are various levels of training.
Employees’ professional development is based on a management by competencies for each profile that involves the identification, training and development of skills, so that each person can realize their potential and their ambitions.
There is an annual validation policy.
* Data from 2017
CaixaBank continues to emphasise certification of its professionals via agreements with universities of recognised prestige. Throughout this year, we have continued with the certification in financial advice to guarantee expert, quality service to our customers as well as continuous certification in knowledge of risks by way of our School of Risk.
We are committed to non-discrimination based on gender, age, disability or any other personal condition.
Our employees’ satisfaction is essential to achieving a positive work environment and motivated and committed teams. Therefore, we have a wide range of advantages and benefits aimed at improving the well-being of our workers, as well as various initiatives and programmes to ensure their safety and maintain their health (Health and Safety Committee, Health Surveillance protocol, etc.).