Our success lies in each of the people who work at this institution. Therefore, we organise programmes and initiatives that ensure their continuous training, promote their personal development and guarantee diversity, equal opportunities and the reconciliation of work and family life.
Key Data 2018
people work in Caixabank
37,440in the CaixaBank Group
53.8% women employed at the Bank
1,009 new employees
96.9% permanent contracts
99.2% management positions covered internally
20.9% employees with new responsibilities
39.9% women in management positions*
5 women directors
96.4%of employees with official university education
100%of employees covered by collective agreements
2.9% absenteeism rate**
employees with variable remuneration linked to quality of service
1.834 million euros paid in CaixaBank wages and salaries
2.958 million euros paid in CaixaBank Group wages and salaries
140 million euros Contributions to pension plans
16 million euros in healthcare benefits
28 million euros in education grants
*From deputy branch manager A and B and above.
**Manageable absenteeism (sickness and accidents).
million euros invested in training
72 hours of training per employee
100% of employees are trained in directly dealing with customers
3.1 employees certified for each branch in the commercial networkl
More than 13,700 employees certified in financial advisory services
372 Business Managers certified through the Business Insurance university programme (ICEA Chair - University of Barcelona)
1,350 Managers have obtained their Risk Analysis Certificate during the year
Commitment to encouraging self-study, making a wide variety of training resources available to all employees through CaixaBank Campus
246,354 hours of bonus-linked regulatory training
10 bonus-linked courses:
The people that form part of CaixaBank have different ways of channelling their charitable interests. These include participation in local volunteering actions, through the “la Caixa” Associations of Volunteers, led by CaixaBank, the “la Caixa” Banking Foundation and the Fundación de la Esperanza (Hope Foundation).
Over 17,500 volunteers*
Over 1.6 million beneficiaries since the start of the programme
Current and retired employees, family members, friends and customers who wish to get involved in charity initiatives participate in the programme.
Over 14,500 of volunteers are active CaixaBank Group employees
3% of volunteers are ex-employees
More than 10,000 charity initiatives carried out
Collaborating with over 2,000 charity organisations
Commitment of a team of employees with a specific charity organisation through volunteering.
11 committed teams
14 beneficiary charity organisations
42 activities carried out
*Participate at least once a year in the programme, including Social Week.
Best Bank in Spain 2019
Bank of the Year in Spain 2018