1. What are cookies?

The website of CAIXABANK, SA,, uses cookies. Cookies are small data files that are sent to users’ computers, mobiles or other access devices when they visit a website. Cookies let information be obtained on users’ browsing history or codes that can uniquely identify each user.

2. Cookie types and usage purposes

When browsing this website, session cookies and persistent cookies.

Session cookies are cookies designed to collect and store data while the user accesses a web page. They tend to be employed to store information that only needs to be kept to provide the service requested by the user a single time.

Persistent cookies are a type of cookie where the data continue to be stored on the terminal and they can be accessed and handled for a period defined by the cookie manager, which may range from a few minutes to several years.

THIRD PARTY COOKIES: Administered by personalisation and analysis and advertising service providers not belonging to CAIXABANK, S.A.

The third parties that can configure and access cookies on your computer (not exempt from information and consent) and the purposes for which the stored information may be used are detailed below:

These cookies allow you to browse our website, platform or application using the various options or services that we offer you, e.g. viewing videos or sharing content via social media.

    These cookies allow you to personalise some of the features of our website (e.g. your preferred language, the number of search results you want to see per page, if you want to activate the Google SafeSearch filter, the browser you are using to access the website or your choice of volume level when you view videos)..

      These cookies allow us to monitor and analyse the behaviour of the various users of our website in order to make improvements to the range of products and/or services based on the analysis of data on the use of products and/or services on our website.

        These cookies allow us to manage the advertising spaces included on our website, application or platform based on criteria such as the content viewed or the frequency in which the adverts are shown.

          They allow you to store information about user behaviour obtained via continuous observation of browsing habits (e.g. pages visited), making it possible to develop a specific profile for showing advertising based on this.

            If you do not accept certain cookies, you will not have access to all the information we make available to you. Click on "Save and continue" to save the selected settings or click on "Back" to return to the previous page without making any changes.

            Accept all cookies by clicking this button:

            The user may withdraw their consent to the use of cookies on their web browser through the options section of the web browser they are using, or by installing an opt-out system through the links of third parties that install cookies on this website:

            3. Deactivating and deleting cookies

            Most browsers allow you to manage your preferences on the use of cookies at all times. You can adjust your browsers settings to reject or delete certain cookies, according to your preferences.

            You can permit or blocka the cookies, as well as erase your data of navigation (included the cookies) since the browser you are using. Query the options and instructions that offers your browser for this:

            You can also withdraw your consent to use cookies on your browser by installing a plug-in or through the opt-out system facilitated by some third-parties that install cookies on our website:

            Please note that certain features of the content on the website are only available if you allow the installation of cookies in your browser. If you decide to not accept, or block determined cookies, depending on their purpose, this could affect, totally or partially, the normal operation of the website or could prevent access to some of its services.

            4. Personal data processing

            4.1 Purpose of data processing and legal basis

            The purposes of processing are outlined in "Purpose of cookies and third-party cookies/configuration and rejection of cookies.").

            4.2 Data recipients

            CaixaBank S.A. will share the information collected with:

            • The data can be communicated to authorities and public bodies, for compliance with required legal obligations, as well as to service providers and third parties necessary for the management and execution of cookies.
            • Service providers entrusted by us to process data are: Google, Tealium, Adobe Analytics.

            In addition, the third-party cookies identified in section 2 ("Purpose of cookies and third-party cookies/configuration and rejection of cookies."), we would remind you that these cookies are either sent from a domain not managed by CaixaBank S.A., but by the corresponding third-party, or they are sent from our domain, but the information gathered is managed by this third-party.

            4.3 Transfers to third countries

            Data processing is carried out by service providers located within the European Economic Area or in countries determined to have an adequate level of data protection.

            In other cases, we guarantee the security and legitimacy of the data processing, and require our providers to have binding corporate regulations in place that safeguard data protection in a manner similar to that established by European regulations, covered by the Privacy Shield policy, in the case of service providers in the US A, or are party to the standard clauses of the European Union.

            4.4 Data storage period

            Personal Data shall be processed and stored for as long as required by the purpose for which they have been collected. In accordance with the data protection regulations, the personal data may be stored for a longer period, whenever the user has given consent to such processing, for the sole purpose of complying with the legal obligations required of CaixaBank, and for the formulation, exercise and defence of claims.

            5. Updates and changes to the Cookies Policy

            CAIXABANK, SA may modify this Cookies Policy depending on new legislative or regulatory requirements, or with the aim of adapting this policy to the current regulations that may apply.

            When there are significant changes to this Cookies Policy, users will be notified via an information message on the website.

            Those administered by the entities that render analysis and advertising outside CAIXABANK, S.A