Reportage

Ten years opening doors to the rest of the world

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In 2017, CaixaBank celebrated the 10th year running of its Puertas al Exterior event. These events are aimed at providing advice for business executives who are interested in boosting their businesses abroad.

Since 2008, more than 2,700 companies have taken part in the Puertas al Exterior events. There have been over 5,200 meetings with CaixaBank international trade specialists. The bank has run this initiative in 24 cities, in all of the Autonomous Communities of Spain.

 

This has meant that business executives can get first-hand information and clear up any doubts that they might have about doing business in these countries. Furthermore, they have been given advice on new countries and markets to send their exports to and how to position their international projects better. The objective has been to bring knowledge on the different countries where the CaixaBank network is present, giving centre stage to the management team.

Support in over 120 countries

For María Cruz Rivera, the head of Foreign Trade at CaixaBank, “these events are an excellent initiative that make us a reference point for companies that are thinking of going international, which was a clear commitment for CaixaBank 10 years ago when we realised that our customers needed advice for promoting their businesses overseas.

In this way, the bank provides support in 127 countries through its operating branches, representative offices, correspondent banks and bank involvement which, along with specialist managers working in our Spanish offices, offer the best consultancy services for business operations abroad.

These events are an excellent initiative that make us a reference point for companies that are thinking of going international

The institution offers these services both for SMEs and microbusinesses that are already setting up their export activities and for large corporations and business groups that have to tackle more complex international projects.

We also wish to highlight our commitment to making our consultancy services available to a greater number of customers throughout Spain with online specialists in foreign trade. By using video calls they can have a rapid and close relationship with our business executives and entrepreneurs.

Over 110 centres specialised in businesses

CaixaBank Business has 117 specialist centres through which we serve over 81,000 companies. CaixaBank is the only financial institution in Europe that has been awarded AENOR certification for its services and financial support in Business Banking, Foreign Trade and Business Banking.

CaixaBank has a team made up of 1,375 professionals who are highly specialised and constantly being trained, with a solid reputation in business consulting. Furthermore, this team has also been able to rely on constant innovation in the service, which has meant that they can, for example, provide advanced consultancy services using video calls or set up new communications channels between customers and their managers, such as the Business Wall.

 

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