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CaixaBank Comunication
  • Commitment

Commitment

We are committed to society

CaixaBank assumes a commitment to society that implies working jointly with productive development and, above all, an inclination to help in the geographic areas where it is working.

CONTRIBUTION TO THE SPANISH ECONOMY

CONTRIBUTION TO SPANISH GDP

(Direct and Indirect)

8,094

million Euros (0.72% over GDP)

PURCHASES FROM SUPPLIERS

(96% national)

1,788

million Euros

TAX CONTRIBUTIONS

2,520

million Euros

CREATING JOBS

32,043

direct jobs

CaixaBank's economic results help maintain the annual budget for "la Caixa" Foundation.
Budget
510 million Euros
Budget
10.5 million people
Initiatives boosted
+50,000

*Figures updated in December 2016

Boosting economic activity

At CaixaBank, we are working to support and cover all needs from the business sector and families as well as promoting entrepreneurship and innovation.

Companies

CUSTOMERS

4 out of every 10
Spanish companies (1-100 million turnover) are CaixaBank customers (44.9%)
Newly granted operations
231,596
+9.7%
Var. 2015-2016
Portfolio of gross credit
64,813
+8.3%
Var. 2015-2016
Self-employed workers

CUSTOMERS

3 out of every 10
Spanish self-employed workers are CaixaBank customers (33.1%)
Newly granted operations
83,771
+4.4%
Var. 2015-2016

*Figures updated in December 2016

Microbank

This is the largest social bank specialising in micro-finances in Europe. It is intended for segments of the population whose financial needs are not covered, whether they are entrepreneurs, micro-companies or family.

microbank.com

Entrepreneur awards

Set up in 2007, they identify, acknowledge and mentor recently set up, innovative Spanish companies with the greatest growth potential.

emprendedorxxi.es

Creating employment and job seeking

CaixaBank helps create employment:
Direct jobs
32,403
Indirect jobs
35,663
Induced jobs

Coming from the purchase of products and services by employees and suppliers and the financing granted to customers

Since 2006, we have been working with the Incorpora programme from "la Caixa" Foundation to help people at risk of exclusion.

Participating
companies 9,500
Job opportunities
created in 2016 109,000

*Figures updated in December 2015

An accessible bank

OVERCOMING BARRIERS

<< We are not always aware of it, but everyday there are many people around us who have to deal with barriers that are difficult to overcome.

Have you ever thought about how a person in a wheelchair gets money out of an ATM or how a visually-impaired person makes an online transfer? At "la Caixa" we have asked ourselves these questions and we are working on solutions. >>

We are working to provide a service to everyone by removing physical and sensory obstacles.
98%
of our offices are accessible
We are working to install more access ramps and eliminate physical obstacles
We apply the maximum level of accessibility to be able to use our ATMs.

We were the first financial entity in Spain to achieve accessibility level A for the usual operation procedure
for online banking services, Linea Abierta, in addition to the AA level on our website.

*Figures updated in December 2015

Visit Netrelease

Sharing commitments with the employees

In 2015, more than 7,500 volunteers took part in the corporate volunteering programmes promoted by each CaixaBank. The different initiatives intend to help people with disabilities or at risk of exclusion, provide company for old people, collaborate in the CaixaProinfancia programme and participate in charity campaigns such as collecting for the food bank.

Volunteers

7,677

56% are active entity employees

Volunteer associations in Spain

40

Beneficiaries

221,795

*Figures updated in December 2015

Commitment to the environment

At CaixaBank, we are aware of just how important it is for our society to take care and improve the environment. This commitment to a sustainable future is reflected in all our policies to actively fight climate change:

  • In 2015, we set up the first initiative from the Spanish financial sector and one of the first in Europe to compensate for CO2 emissions both in central services and throughout the office network.
  • 5.7 million Euros granted in eco-loans during 2015.
  • 3,274 MWh of power installed in the 19 renewable energy projects financed per year.
  • World leader, with the top score, on the CDP index, that assesses company transparency and climate change action.

*Figures updated in December 2015

Promoting financial education

Financial training workshops

Intended for vulnerable groups.

Workshops given
100
Number of people attending
1,667
Training courses on economics and markets

Intended for shareholders

Courses given
16
Number of people attending
1,306

CaixaBank is one of the entities that joined the Financial Education Plan promoted by the CNMV and the Bank of Spain, in an attempt to improve citizens' financial culture. At the bank, we have developed different materials and tools to help citizens to make informed, appropriate financial decisions.

Social and Corporate Responsibility Policy

INITIATIVES AND ALLIANCES

  • Grupo Español para el Crecimiento Verde
  • United Nations Environment Programme Finance Initiative
  • forumethibel_ESI_excellencelabeleurope_rgb.png
    Ethibel Excellence Investment Registers
  • FTSE4Good.png
    FTSE4Good Global Index
  • cdp_2016.png
    Leading company in fight against climate change by CDP and member of the A List 2016
  • DJSI_Member_Logo.png
    One of the 10 most responsible banks in Europe (Dow Jones Sustainability Index)
  • iniciativa_un.PNG
    Pacto Mundial de Naciones Unidas
  • iniciativa_ecuador.PNG
    Principios de Ecuador
  • iniciativa_mujeres.PNG
    Women's Empowerment Principles
  • iniciativa_responsable.PNG
    Principios de Inversión Responsable de NAciones Unidas - UNPRI
  • iniciativa_global.PNG
    Global Reporting Initiative
  • iniciativa_finanzas.PNG
    Plan Nacional de Educación
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