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Corporate information

Who we are

About us

CaixaBank is the leading financial group in the Spanish market both in banking and insurance and is developing a strategy of diversification with stakes in international banks and leading service companies.

The Group’s essence and most distinguishing feature is its involvement and firm commitment to society. CaixaBank runs its banking business based on the values of leadership, trust and social commitment.



Mission, Vision and Values

The Group’s mission is to promote savings and investment by offering the best and most complete financial services to the largest possible number of customers and to make a firm contribution to society by ensuring flexible and personalized coverage of basic social and financial needs.

Our vision is to continue being the leading financial group in the Spanish market with a clear international vocation. It is our aim to produce value for customers, employees, shareholders and society at large.


The Group bases all of its business and social action on its corporate values of leadership, trustworthiness and social commitment. Leadership is understood as commitment, integrity, professionalism and teamwork. The trust of our customers and of society at large is built on service and attention of the highest quality. The ultimate goal of the Group is to fulfill its social commitment.

”la Caixa” Group

CaixaBank is the result of banking and financial tradition that began in 1904 with the foundation of Caja de Ahorros y Pensiones de Barcelona, ”la Caixa”, which started out with the management of family savings, and offered its clients a pension insurance a full century before this type of social benefit was established.

From the very beginning, ”la Caixa” was defined by a strong social commitment. Through Obra Social, it developed social and charitable action to offer solutions to new challenges and social requirements. Additionally, it worked for the creation of opportunities for people. Thus, a great part of its activity was focused on attention to less favoured people with a higher risk of exclusion. In 2014, and for the seventh consecutive year, the funding for Obra Social remains at €500M.

Furthermore, ”la Caixa”, through Criteria CaixaHolding, is developing an investment strategy though stakes in businesses in different economic sectors that are essential for the community, which include in particular Abertis (transportation and communications infrastructure management), Gas Natural Fenosa (energy distribution), Aguas de Barcelona (water distribution), SABA (management of parking lots and logistics parks) and real estate services. 

”la Caixa” transferred its financial business to CaixaBank in June 2011 and, later on, in June 2014, “la Caixa” became Fundación Bancaria Caixa d’Estalvis i Pensions de Barcelona, “la Caixa”, in compliance with the Law on Savings Banks and Banking Foundations of 27 December 2013.

Within the transformation process, the following agreements have also been reached: on the one hand, the dissolution and liquidation of the “la Caixa” Foundation, which transfers its activity to the Banking Foundation, and on the other hand, the transfer of the “la Caixa” shares in CaixaBank in favor of Criteria CaixaHolding - integrally held by “la Caixa” - so that the “la Caixa” Banking Foundation will go on to hold a share in CaixaBank through Criteria.

Positioning

CaixaBank works to consolidate its leading position on the Spanish market and to continue increasing its market share through a comprehensive offer of products, services and channels, a specialized model of attention and its vocation for innovation and service quality.



CaixaBank brings together the vocation of leadership and growth and its commitment to people and the environment by focusing on competitiveness and creation of wealth as the foundations for making a decisive contribution to general society.

With the recent merging operations of takeover of Banca Cívica and Banco de Valencia, CaixaBank strengthens its leadership in the Spanish financial market.