Socially Responsible Banking Plan
CaixaBank has a socially responsible banking model based on the pursuit of sustainable profitability and a management approach that embodies its corporate values: quality, trust and social commitment.
CaixaBank is working to be recognised as a benchmark institution with unrivalled levels of service, highly ethical conduct and best governance and management practices.
The Bank has always remained true to its social calling of championing savings, pensions and other forms of welfare, as well as financial inclusion and active policies to address pressing social issues, with a strong commitment that goes beyond financial activity.
The aim is to further entrench its model of social and responsible banking, rooted in proximity and commitment to its stakeholders: customers, shareholders, employees and society at large.
Master Plan for Socially Responsible Banking
The Bank has an action plan in place featuring five priority courses of action:
The plan complies with ESG criteria (Environmental • Social • Governance)