Corporate responsibility


Public Policy

Active participation of the industry in regulation and supervision standards development is of utmost importance in order to contribute to a sound and robust financial sector and banking regulation framework as well as to promote a harmonized, consistent and convergent regulatory and supervisory culture and practices. In this regard, CaixaBank engages in policy influence activities on issues that are relevant to the financial industry and the banking sector at global, European and national level.

CaixaBank’s public policy activities are primarily aimed to protect its customers, shareholders and employees interests. In that regard, financial stability, economic growth and job creation forms an integral part of CaixaBank’s corporate responsibility when exercising its policy influence activity.

Public Policy Advocacy

On CaixaBank own initiative or asked by policy makers, CaixaBank views and concerns are regularly forwarded to supervisors, regulators and legislators through factual briefings and position papers.

CaixaBank's public policy actions follow a broad approach which ultimately seeks to foster prosperity and economic growth in the regions in which it is present. Accordingly, CaixaBank promotes regulatory initiatives which strengthen financial stability and support the proper functioning of the European banking sector. Particular attention is devoted to those initiatives that contribute to the completion of the Banking Union, such as the promotion of an effective resolution framework and the establishment of a European deposit insurance scheme. Additionally, CaixaBank incentivizes a regulatory framework for sustainable finance with the aim to comply with both the 2030 Agenda for sustainable development and the Paris Agreement on climate change. To that end, we emphasize the importance of ensuring a fair transition towards a more sustainable economy. Other CaixaBank initiatives include the promotion of digital transformation, and the enhancement of transparency and consumer protection.

CaixaBank does not position itself using direct lobbying or representations interest services. CaixaBank shares its opinions after reaching industry consensus through associations, without necessarily ruling out the possibility of individually expressing its own opinions before the legislative or regulatory bodies in specific cases.


CaixaBank’s Regulation Committee is responsible for defining CaixaBank positioning on regulatory and legislative initiatives. The Committee is chaired by the Head of Public Affairs Department and is composed of the senior management officials running business units that are most affected by regulation, including the Chief Executive Officer. Decisions taken by the Regulation Committee are reported to CaixaBank’s Management Committee.

The Regulation Committee relies on internal experts’ analysis of regulatory proposals in order to identify possible unintended effects or impacts that may not be proportionate to achieve policy objectives. Once proposals are analyzed, the Committee sets the policy influence strategy to be channeled through the associations or expressed on its own behalf.

Policy in Anti-corruption matters and Code of Ethics

Relation with political parties and public authorities, including policy makers, are subject to CaixaBank’s Policy in Anti-corruption matters and to the principles of CaixaBank’s Code of Business Conduct and Ethics both relevant in the configuration of CaixaBank’s public policy activities.

CaixaBank’s internal policies extends beyond European and Spanish Law requirements to ensure not only compliance with applicable legislation but also fidelity to all its ethics principles as a signatory of the United Nations Global Compact. This reflects CaixaBank strong commitment against corruption in all its forms.

Note that donations to political parties and their associated foundations are explicitly prohibited under section 6 of CaixaBank’s Policy in Anti-corruption matters.

European Commission’s Transparency Register

CaixaBank is registered in the European Commission Transparency Register where the relevant information related to the activities covered by the register are reflected.