Corporate responsibility


Responsible policies

Responsible policies

CaixaBank governs its activity according to following responsible social and environmental policies and principles:

Code of Business Conduct and Ethics

Ethical values and principles that inspire CaixaBank activities.

Principles of the Corporate Sustainability/Corporate Social Responsibility Policy

Strategy and basic principles governing CSR activities.

Corporate Human Rights Policy

CaixaBank's commitment with the highest standards in human rights.

Summary of the human rights due diligence and risk assessment

Anti-corruption Policy

CaixaBank is committed to working against corruption in all its forms.

Action principles of the Corporate Policy for Relations with the Defense sector

Establishment of actions principles to regulate exposures at companies related to the defence sector, through restrictions and exclusions.

Tax Risk Management and Control Policy

CaixaBank is fully committed to all principles of tax liability.

Occupational Health and Safety policy

Enhancement of actions and initiatives regarding security, health and well-being

Environmental Risk Management Policy

Overall principles that regulate the financing of certain companies and projects that represent a potential ESG (Environmental, Social and Governance) risk. Sectors: energy, mining, infrastructures and agriculture.

Environmental and Energy Management Principles

CaixaBank’s commitment to the environment and energy efficiency and the direct impact of its internal management.

Principles for action in the area of privacy and rights of CaixaBank clients

CaixaBank abides by the highest standard of respect for the fundamental rights of personal data protection and safeguards the confidentialiy of the information it processes.

Principles of Procurement

Collaborative framework between CaixaBank and its suppliers to foster stable and balanced business relations, in keeping with our values.

Supplier Code of Conduct

Fundamental values and principles that all CaixaBank suppliers must honour.

For more information on other policies and documents, refer to the: