The CaixaBank Group has put in place an effective system for risk governance, management and control, in line with its business model, the expectations of its stakeholders and best international practices.
Adequate risk management is essential for the business of any credit institution, especially for entities that are mainly involved in retail banking, such as CaixaBank, for which the trust of their customers is a core value.
The CaixaBank Group has demonstrated that its risk appetite levels, its internal capacity and its prudent decision making have enabled it to overcome the financial crisis, and enhance its leadership in retail banking. It will not let up in its determination to continue developing its comprehensive risk management system, so as to maximise its effectiveness and its satisfaction of the expectations of its stakeholders – shareholders, investors, customers, regulators, supervisors and society in general – pursuing a mandate aligned fully with the corporate values of the CaixaBank Group: quality, trust and social commitment
The CaixaBank Group's risk management system comprises:
For more information on Risk Management, refer to the Pilar III section.