The Group’s mission is to contribute to the financial wellbeing of our customers and to the progress of society.
Our vision is to be a leading and innovative financial Group, with the best customer service and a benchmark in responsible banking.
The Group bases its business and social initiatives on its corporate values of quality, trust and social commitment. Quality is defined as the desire to serve our customers by offering them excellent service and products most suitable to their needs. Trust is the result of integrity, professionalism and proximity. It requires us to fulfil our customers' expectations as well as to cultivate long-term relationships that are fair and based on mutual benefits for all the parties. Social commitment is the essential pillar of our foundation and the element that maintains the strong bonds with our stakeholders. This value highlights our goal to contribute to the development of a fairer society with more opportunities for all.