Our identity

Our identity is our raison-d’être as a financial institution. It acts as our guiding principle. At CaixaBank we focus on generating value for our clients and ultimately contributing to the progress of our society.

Who we are

We are committed 

We are here when you need us

We are responsible but we also
raise the bar to exceed expectations

We are transparent and trustworthy

We cooperate

We operate within an agile framework
to continuously innovate

  • Las personas, lo primero

    People first

    CaixaBank is far more than a leading bank; it is an organization comprising people who work each and every day for the benefit of people, whether they be colleagues, customers, shareholders or other members of society.

  • La agilidad, nuestra actitud logo

    An agile attitude

    It is impossible to be competitive in the current climate without being agile and innovative. Anticipation amid a constantly changing business environment is key, requiring flexibility and speed. This is why we strive to think outside the box and take a dynamic approach to day-to-day operations.

  • La colaboración, nuestra fuerza logo

    Partnership is our strength

    Teamwork represents a major strength for us. This is why we value diversity among our professionals. We are a network of cross-disciplinary and supportive partnerships, generating a sense of trust and working in a single direction with a shared commitment.

Our value proposition

We are committed to facilitating progress in people’s lives so as to positively impact society and contribute to a more sustainable future. Our brand promise is to listen, talk and act on the decisions that will make a difference.

Listen. We Listen to better understandTalk. We talk and engage in dialogues in order to move forward and improve

Act. We act by going above and beyond to serve our clientsListen. Talk. Act