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[null,null,"Semestral 2023",2022,"Semestral    2022",2021,"Ley 11/2018, de información no financiera y diversidad","GRI \n(Global Reporting Initiative)","SASB\n(Sustainability Accounting Standard Board)","ODS\n (Objetivos de Desarrollo Sostenible)"]
["Gobierno corporativo"]
["Cuórum Junta General de Accionistas (JGA) (Ordinaria)","%",0.76600000000000001,0.76139999999999997,0.76139999999999997,0.754,null,"102-18; 102-22"]
["Aprobación promedio de los puntos de la orden del día de la JGA","%",0.92030000000000001,0.94779999999999998,0.94799999999999995,0.92400000000000004,null,"102-18; 102-22"]
["Consejeros independientes","%",0.6,0.6,0.6,0.6,null,"102-18; 102-22"]
["Mujeres en el consejo","%",0.4,0.4,0.4,0.4,null,"102-18; 102-22;          405-1"]
["Consejeros - Plazo medio de desempeño en el cargo","años",4,5,4,4,null,"102-18; 102-22"]
[]
[]
["Acción y estructura accionarial"]
["Cotización acción a cierre período","€/ac",3.7869999999999999,3.6720000000000002,3.3170000000000002,2.4140000000000001]
["Porcentaje participación Fundación \"la Caixa\" ","%",0.32200000000000001,0.3,0.3,0.3,null,"102-5"]
["Porcentaje participación FROB 1","%",0.17299999999999999,0.161,0.161,0.161,null,"102-5"]
["Porcentaje participación Autocartera, Consejeros y otros accionistas con representación en el Consejo","%",1E-3,7.0199999999999999E-2,2.5000000000000001E-2,1E-3,null,"102-5"]
["Porcentaje participación Free float de gestión","%",0.503,0.46899999999999997,0.51400000000000001,0.53700000000000003,null,"102-5"]
["Free float - Minoristas","%",0.28199999999999997,0.28000000000000003,0.26900000000000002,0.28000000000000003,null,"102-5"]
["Free float - Institucionales (Nacionales e Internacionales)","%",0.70299999999999996,0.70499999999999996,0.71699999999999997,0.70299999999999996,null,"102-5"]
["Free float - Empleados","%",1.4999999999999999E-2,1.4999999999999999E-2,1.4999999999999999E-2,1.7000000000000001E-2,null,"102-5"]
["Accionistas","Uds.",606964,617806,635883,663457,null,"102-5"]
["Remuneración accionista del ejercicio2","€/ac",0.23,0.23,0.15,0.15]
["1. Según última notificación presentada a la CNMV."]
["2. Dividendo con cargo en el año anterior."]
[]
["Posicionamiento comercial"]
["Clientes ","MM",{"$f":"C26+C27","v":20.088922},20.2,20.350000000000001,20.7,"ü","102-6"]
["Clientes España","MM",18.213846,18.3,18.5,18.899999999999999,"ü","102-6"]
["Clientes Portugal","MM",1.875076,1.9,1.8478479999999999,1.9,"ü","102-6"]
["Cuotas de mercado en España"]
["Créditos a hogares y empresas1","%",0.23899999999999999,0.24010000000000001,0.24099999999999999,0.24199999999999999,null,"102-6"]
["Créditos a empresas1","%",0.23899999999999999,0.23849999999999999,0.23899999999999999,0.23760000000000001,null,"102-6",null,8]
["Crédito Hipotecas1","%",0.253,0.25569999999999998,0.254,0.25900000000000001,null,"102-6"]
["Depósitos  a hogares y empresas1","%",0.25,0.2477,0.251,0.252,null,"102-6"]
["Planes de pensiones2,3","%",0.33800000000000002,0.33800000000000002,0.34,0.33900000000000002,null,"102-6"]
["Fondos de inversión1","%",0.24299999999999999,0.24540000000000001,0.248,0.245,null,"102-6"]
["Seguros de vida-riesgo3","%",0.26,0.23200000000000001,0.24099999999999999,0.23300000000000001,null,"102-6"]
["Seguros de salud3","%",0.28499999999999998,0.28899999999999998,0.28899999999999998,0.28899999999999998,null,"102-6"]
["Facturación tarjetas1","%",0.313,0.314,0.318,0.32700000000000001,null,"102-6"]
["Facturación TPV's1","%",0.312,0.315,0.35799999999999998,0.36699999999999999,null,"102-6"]
["Domiciliación pensiones1","%",0.34200000000000003,0.34210000000000002,"34.3%",0.33700000000000002,null,"102-6"]
["Domiciliación nóminas1","%",0.36399999999999999,0.37080000000000002,0.371,0.376,null,"102-6"]
["Seguros de ahorro2,3","%",0.35299999999999998,0.35499999999999998,0.35,0.34699999999999998,null,"102-6"]
["Ahorro a largo plazo2,3,4","%","29,5% ",0.29499999999999998,0.29599999999999999,0.29499999999999998,null,"102-6"]
["1. Datos a mayo de 2023. "]
["2. Se incluye la contribución de la integración de Sa Nostra Vida en el cuarto trimestre de 2022 y semestral 2023."]
["3. Datos a marzo de 2023."]
["4. Cuota combinada de fondos de inversión, planes de pensiones y seguros de ahorro. Dato de seguro de ahorro del sector, estimado a partir de la evolución total seguros de vida."]
["Cuotas de mercado en Portugal"]
["Créditos a hogares y empresas1","%",0.11600000000000001,0.115,0.113,0.111,null,"102-6"]
["Crédito a empresas1","%",0.11,0.11,"n.d.",0.106,null,"102-6"]
["Crédito Hipotecas1","%",0.14199999999999999,0.13800000000000001,0.13500000000000001,0.13200000000000001,null,"102-6"]
["Depósitos de hogares y empresas1","%",0.107,0.109,0.108,0.109,null,"102-6"]
["Domiciliación nóminas2","%",0.10100000000000001,0.1,9.7000000000000003E-2,9.7000000000000003E-2,null,"102-6"]
["Fondos de inversión (incluye PPRs)1","%",0.115,0.11600000000000001,0.11,0.105,null,"102-6"]
["Seguros de ahorro (incluye PPRs)3","%",0.187,0.182,0.125,0.185,null,"102-6"]
["1. Datos de Mayo 2023."]
["2. Datos de Marzo 2023."]
["3. Datos de Abril 2023."]
[]
["Banca próxima y accesible"]
["Red España"]
["Oficinas ","Uds.",3911,4081,4202,4966,"ü","102-6"]
["Oficinas Retail","Uds.",3649,3818,3934,4615,null,"102-6"]
["de las que Store ","Uds.",745,705,654,608,null,"102-6"]
["de las que Store Negocios","Uds.",68,67,92,84,null,"102-6"]
["de las que all in one ","Uds.",6,5,5,4,null,"102-6"]
["Centros Banca Privada","Uds.",88,88,88,127,null,"102-6"]
["Centros Empresa ","Uds.",159,160,164,208,null,"102-6"]
["Centros Institutional Banking","Uds.",14,14,15,15,null,"102-6"]
["Centros Corporate Banking","Uds.",1,1,1,1,null,"102-6"]
["Puntos de presencia internacional","Uds.",27,27,27,27,null,"102-6"]
["Poblaciones españolas >5.000 habitantes con presencia CaixaBank","%",0.99,0.99,0.99,0.99,"ü",null,null,"1; 11"]
["Poblaciones españolas >10.000 habitantes con presencia CaixaBank","%",1,1,1,1,"ü",null,null,"1; 11"]
["Número de poblaciones en la que es la única entidad financiera presente","Uds.",483,471,472,420,"ü",null,null,"1; 11"]
["Poblaciones españolas en las que CaixaBank está presente","Uds.",2233,2233,2234,2234,"ü",null,null,"1; 11"]
["Ciudadanos que disponen de una oficina en su municipio","%",0.91800000000000004,0.91800000000000004,0.92,0.92,"ü",null,null,"1; 11"]
["Número Oficinas Móviles (ofibuses)","Uds.",17,17,17,14]
["Número de poblaciones cubiertas por las Oficinas Móviles (ofibuses)","Uds.",636,626,579,426]
["Oficinas accesibles ","%",0.88,0.88,0.99,0.86,null,null,null,"1; 11"]
["Oficinas dónde se han eliminado barreras (España)","Uds.",21,48,15,16,null,null,null,"1; 11"]
["Cajeros automáticos","Uds.",11412,11608,11719,13008,"ü","102-6"]
["Cajeros accesibles","%",1,1,1,1,"ü",null,null,"1; 11"]
["1. Los datos del semestral 2022 y de 2021 incluían los Centros Store Negocios de microempresas."]
["Red Portugal"]
["Oficinas Portugal","Uds.",317,324,339,348,"ü","102-6"]
["Oficinas Retail","Uds.",272,278,291,297,null,"102-6"]
["Centros Premier/Privada","Uds.",16,17,19,22,null,"102-6"]
["Centros Empresa","Uds.",29,29,29,29,null,"102-6"]
["Oficinas dónde se han eliminado barreras (Portugal)1","Uds.",4,14,"n.d.","n.d.",null,null,null,"1; 11"]
["Cajeros automáticos - Portugal","Uds.",1279,1339,1376,1418,"ü","102-6"]
["1. Dato para 6 meses en semestral 2023, mientras que 12 meses en 2022."]
[]
["Innovación, multicanalidad y digitalización "]
["CaixaBank España"]
["Clientes digitales (Clientes Now)","MM",11.35,11.2,11.1,10.5,null,null,null,9]
["Clientes mobile only","MM",7.57,7.2,"n.d.","n.d.",null,null,null,9]
["Clientes mobile (s/ clientes digitales)","%",0.66710000000000003,0.65,"n.d.","n.d.",null,null,null,9]
["Clientes inTouch","MM",3.36,3.4,3.27,2.4,null,null,null,9]
["Clientes Imagin","MM",3.1,3,3.16,2.7,null,null,null,9]
["BPI"]
["Clientes digitales (BPI Net)","MM",0.90255300000000005,0.85580299999999998,0.80554700000000001,0.8,null,null,null,9]
[]
["Experiencia del cliente y calidad"]
["CaixaBank España"]
["Clientes Vinculados","%",0.71023840873585997,0.70399999999999996,0.69399999999999995,"n.d."]
["IEX Corporaciones","Uds.",92.8,91.6,"n.d.","n.d."]
["NPS Oficina1","Uds.",77.599999999999994,64,63,54.2]
["CTL mejora NPS2,3","Uds.",6,4.0999999999999996,4.2,"n.d."]
["1. Anteriormente el dato de NPS Oficina era NPS Retail + NPS Privada. A partir de enero de 2023 es el nivel de recomendación de un cliente de B. Retail, B. Privada, B. Empresas y Microempresas."]
["2. Dato en relación al NPS de Banca Retail."]
["3. Puntos porcentuales de mejora del NPS por gestión de alertas Close the Loop."]
[]
["Ciberseguridad, eficiencia y infraestructura IT"]
["Inversión en seguridad de la información","MM€","+65","+60","n.d.","+50",null,null,null,9]
["Personas en el equipo de Security & Governance","Uds.",86,83,"n.d.",55,null,null,null,9]
["Simulacros de phishing por empleado/año1","Uds.",6,12,"n.d.",12,null,null,null,9]
["0-clickers en campañas de phishing ","%",0.75,0.59,"n.d.",0.33,null,null,null,9]
["Empleados formados en Ciberseguridad","%",0.99,0.98899999999999999,"n.d.",0.99,null,null,null,9]
["Número de fugas de información","Uds.",0,0,0,0,null,null,null,9]
["Número de fugas con información personal identificable","Uds.",0,0,0,0,null,null,null,9]
["Número clientes afectados por la fugas de información personal identificable","Uds.",0,0,0,0,null,null,null,9]
["1. Dato para 6 meses en semestral 2023, mientras que 12 meses en 2022."]
[]
["Personas que trabajan en CaixaBank"]
["Empleados Grupo CaixaBank","Uds.",44683,"\n44.625",45022,49762,"ü","102-7"]
["CaixaBank, S.A.","Uds.",36048,36089,36422,41602,null,"102-7"]
["BPI","Uds.",4378,4387,4461,4462,null,"102-7"]
["Otras sociedades del Grupo","Uds.",4257,4149,4139,3698,null,"102-7"]
["Edad media","años",46.1,45.76,45.5,46,"ü","102-7"]
["Antigüedad media","años",18.3,17.91,17.7,18.399999999999999,null,"102-7"]
["Número de empleados con discapacidad","Uds.",596,578,578,588,"ü","102-7; 405-1"]
["Empleados con contrato fijo o indefinido a tiempo completo","%",0.996,0.995,0.998,0.998,"ü","102-7"]
["Mujeres","%",0.56469999999999998,0.56499999999999995,0.56499999999999995,0.55500000000000005,"ü","102-7; 405-1",null,5]
["Mujeres en posiciones directivas a partir de subdirección de oficina grande (A o B)1","%",0.42699999999999999,0.4178,0.41299999999999998,0.41299999999999998,null,"102-7; 405-1",null,5]
["Horas de formación ","horas",1191771,3178201.68,1269276,3943021.22,"ü","102-7; 404-1"]
["Formación Online","%",0.97599999999999998,0.96379999999999999,0.96599999999999997,0.98180000000000001,"ü","102-7; 404-1"]
["Empleados certificados en MiFiD II1","Uds.",29413,33512,29074,32088,null,"102-7; 404-1; 404-2"]
["Empleados certificados en Ley de Crédito Inmobiliario1","Uds.",29080,28792,28562,30664,null,"102-7; 404-1; 404-2"]
["Empleados certificados en IDD (Insurance Distribution Directive)1","Uds.",30457,30440,30833,33259,null,"102-7; 404-1; 404-2"]
["Empleados cubiertos por algún convenio colectivo","%",1,1,1,1,"ü","102-7; 102-30"]
["1. CaixaBank, S.A"]
[]
["Comportamiento responsable y ético"]
["Canal de consultas y denuncias - Denuncias2","Uds.",25,27,12,33,"ü","102-27; 412-1",null,"12; 16"]
["Canal de consultas y denuncias - Consultas2","Uds.",241,388,201,417,"ü","102-27; 102-28; 205-1; 412-1; ",null,"12; 16"]
["Servicio de Atención al Riesgo Reputacional - Consultas2","Uds.",151,235,131,293,null,"412-1",null,"12; 16"]
["2. Dato para 6 meses en semestral 2023, mientras que 12 meses en 2022."]
[]
["Inclusión financiera"]
["Bonos sociales emitidos CaixaBank ","MM€",1000,1000,1000,1000,"ü","203-1; 413-1",null,"1; 8"]
["Microcréditos y otros préstamos con impacto social concedidos1","MM€",{"$f":"C151+C152+C153","v":634.40000000000009},1015.817471,570,953,"ü","203-1; 413-1","ü"]
["Familiares","MM€",376.49,636.49345500000004,351,547,"ü","203-1; 413-1","ü","1; 10"]
["Negocios","MM€",126.79,171.14222100000001,96.340191750000002,196,"ü","203-1; 413-1","ü",8]
["Otros préstamos con impacto social","MM€",131.12,208.18179499999999,122.40157132,210,"ü","203-1; 413-1","ü","3; 4; 9"]
["Acumulado de fallidos sobre capital concedido vencido","%",6.2399999999999997E-2,6.1800000000000001E-2,"n.d.",6.0699999999999997E-2,null,null,"ü"]
["Microcréditos y otros préstamos con impacto social concedidos1","Uds.",62463,100323,55770,107222,"ü","203-1; 413-1",null,"1; 3; 4; 8; 9; 10"]
["Nuevos negocios creados gracias al apoyo a emprendedores1","Uds.",4060,5876,"n.d.",6672,"ü","203-1; 413-1",null,"1; 3; 4; 8; 9; 10"]
["Puestos de trabajo creados gracias al apoyo a emprendedores1","Uds.",12097,17455,"n.d.",17007,"ü","203-1; 413-1",null,"1; 3; 4; 8; 9; 10"]
["Productos bancarios para colectivos vulnerables (Cuentas Sociales + Cuentas Inserción)2","Uds.",341871,324685,302915,211432,"ü","413-1","ü","1; 8; 10"]
["N.º gestores especializados sénior con dedicación exclusiva","Uds.",1644,1233,982,"n.a."]
["N.º sesiones formativas presenciales colectivo sénior (año en curso)1","Uds.",2149,3000,114,"n.a."]
["NPS Clientes Sénior","Uds.",71.7,64.099999999999994,"n.a.","n.a."]
["1. Dato para 6 meses en semestral 2023, mientras que 12 meses en 2022.\n2. En semestral 2023 hace referencia a número de clientes e incluye cuentas de pago básicas para personas vulnerables. El resto de comparables hace referencia a número de contratos."]
[]
["Negocio Sostenible1"]
["Negocio Sostenible España"]
["Movilización de finanzas sostenibles (acum. 2022-2024)","MM€",39687,23583,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Movilización de finanzas sostenibles (no acumulado)","MM€",16104,23583,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Financiación sostenible","MM€",14710,20633,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["del que: según tipología"]
["Verde","MM€",5360,8074,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Energías renovables","MM€",3259,3065,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Real Estate","MM€",1310,3532,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Infraestructura","MM€",430,311,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Transporte","MM€",200,310,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Economía Circular","MM€",101,"n.d.","n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Resto","MM€",60,856,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Social","MM€",1586,1016,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Ligados a sostenibilidad","MM€",7764,11543,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["del que: según categoría"]
["Retail","MM€",858,1645,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Empresas2","MM€",1996,2850,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["CIB&IB","MM€",11856,16138,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Intermediación sostenible","MM€",1394,2950,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["de la que: participación en la colocación de bonos sostenibles (excluidas emisiones propias)","MM€",1333,1134,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["de la que: incremento patrimonio sostenible bajo gestión","MM€",61,1816,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Negocio Sostenible Portugal"]
["Movilización de finanzas sostenibles","MM€",299,2185,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Financiación sostenible","MM€",335.8,785,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["del que:"]
["Promociones con calificación energética A o B","MM€",148.9,361,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Operaciones obligacionistas","MM€",160,"n.d.","n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Línea IFFRU","MM€",5.5,69,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Línea ESG Empresas","MM€",15.9,22,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Otros ","MM€",5.5,{"$f":"8+325","v":333},"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Intermediación sostenible3","MM€","(37)",1400,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["1. Dato para 6 meses en semestral 2023, mientras que 12 meses en 2022."]
["2. La actividad promotora aporta 502MM€."]
["3. No incluye la participación en bonos sostenibles (a diferencia del importe contemplado para negocio en España). En 2023 si que está incluido."]
[]
["Inversión responsable"]
["Patrimonio gestionado con calificación artículos 8 y 9 bajo SFDR (España) - (VC+CAM)","MM€",47063,47605,46625.35,48704,null,"102-2; 102-6"]
["Patrimonio gestionado con calificación artículos 8 y 9 bajo SFDR (Portugal) - (VC+CAM)","MM€",5357,4847,4890,2522,null,"413-1",null,12]
["VidaCaixa"]
["Recursos gestionados de clientes1","MM€",112429,107478,106142,106032,null,"102-2; 102-6"]
["Inversiones que tienen en consideración criterios ASG","%",1,1,1,1,null,"413-1",null,12]
["Distribución patrimonio de productos bajo SFDR (Planes de pensiones en España)"]
["Patrimonio de productos clasificado bajo artículo 6","MM€/%","22.974 / 52,6%","21.843 / 51,4%","23.507 / 54,1%","24.770 / 52,8%",null,"413-1",null,12]
["Patrimonio de productos con calificación de sostenibilidad \n(artículo 8)","MM€/%","19.356 / 44,3%","19.108 / 45,0%","18.222 / 42,0%","21.970 / 46,8%",null,"413-1",null,12]
["Patrimonio de productos con calificación de sostenibilidad\n (artículo 9)","MM€/%","1.331 / 3,0%","1.507 / 3,5%","1.691 / 3,9%","195 / 0,4%",null,"413-1",null,12]
["Distribución patrimonio de productos bajo SFDR (Planes de pensiones en Portugal)"]
["Patrimonio de productos clasificado bajo artículo 6","MM€/%","3.932 / 54,4 %","3.549 / 56,1 %","n.d.","n.d.",null,"413-1",null,12]
["Patrimonio de productos con calificación de sostenibilidad \n(artículo 8)","MM€/%","3.300 / 45,6 %","2.777 / 43,9 %","n.d.","n.d.",null,"413-1",null,12]
["Patrimonio de productos con calificación de sostenibilidad\n (artículo 9)","MM€/%","0 / 0,0 %","0 / 0,0 %","n.d.","n.d.",null,"413-1",null,12]
["CaixaBank Asset Management"]
["Activos bajo gestión","MM€",87204.6,81530.2,80445.08,84507,null,"102-6"]
["Inversiones que tienen en consideración criterios ASG","%",1,1,1,1,null,"413-1",null,12]
["Distribución patrimonio de productos comercializados activamente bajo SFDR - España"]
["Patrimonio de productos clasificado bajo artículo 6","MM€/%","53.742 / 67,1%","48.146 / 64,1%","46.902 / 63,7%","50.360 / 65,5%",null,"413-1",null,12]
["Patrimonio de productos con calificación de sostenibilidad \n(artículo 8)","MM€/%","24.347/30,4%","24.495/32,6%","23.850/32,4%","23.325 / 30,3%",null,"413-1",null,12]
["Patrimonio de productos con calificación de sostenibilidad\n (artículo 9)","MM€/%","2.029/ 2,5%","2.495 / 3,3%","2.863 / 3,9%","3.214  / 4,2%",null,"413-1",null,12]
["Distribución patrimonio de productos comercializados activamente bajo SFDR - Portugal"]
["Patrimonio de productos clasificado bajo artículo 6 ","MM€/%","1.513 / 42,4%","1.467 / 41,5%","1.420 / 39,5%","1.514 / 37,5%",null,"413-1",null,12]
["Patrimonio de productos con calificación de sostenibilidad \n(artículo 8)","MM€/%","1.957 / 54,8%","1.994 / 56,4%","2.154/59,9%","2.522 / 62,5%",null,"413-1",null,12]
["Patrimonio de productos con calificación de sostenibilidad\n (artículo 9)","MM€/%","100 / 2,8%","76 / 2,1%","24 / 0,7%","0 / 0%",null,"413-1",null,12]
["1. Incluye el negocio de vida y de planes de pensiones de VidaCaixa, S.A y Sa Nostra Vida, S.A."]
[" "]
["Acceso a la vivienda"]
["Daciones en pago año en curso","Uds.",200,419,192,843,"ü","203-1",null,"1; 10; 11"]
["Viviendas programa de alquiler social - España1","Uds.",10446,11105,12103,13235,"ü","203-1",null,"1; 10; 11"]
["Viviendas con subvención","Uds.",3291,3360,3985,4160,"ü","203-1",null,"1; 10; 11"]
["Viviendas sin subvención","Uds.",6662,7161,7342,7996,"ü","203-1",null,"1; 10; 11"]
["Programa de alquiler social centralizado - Fundación \"la Caixa\"","Uds.",493,584,776,1079,"ü","203-1",null,"1; 10; 11"]
["1. Dato para 6 meses en semestral 2023, mientras que 12 meses en 2022."]
[]
["Proveedores2"]
["Número de proveedores Activos3","Uds.",1857,3323,"n.d.",3390,null,"102-6"]
["Plazo medio de pago a proveedores","días",13.8,16.8,"n.d.",22.1,"ü","102-6"]
["Volumen de gestión correspondiente a proveedores locales - España","%",0.92,0.92600000000000005,"n.d.",0.97,"ü","102-6; 204-1"]
["Volumen adjudicado a centros especiales de empleo (CEE)1","MM€",2.9849999999999999,7.01,3.2,7.3,"ü","102-6"]
["Auditorías realizadas durante el año a proveedores","Uds.",10,30,"n.d.",30,"ü","102-6; 308-1"]
["Proveedores que han aportado certificados en materia social y medioambiental1","Uds.",812,249,"n.d.","n.d.","ü","102-6; 308-1; 414-1"]
["1. Dato para 6 meses en semestral 2023, mientras que 12 meses en 2022."]
["2. Aplicable a las empresas del Grupo con las que comparte modelo corporativo de Compras Se incluyen proveedores cuya facturación en 2023 sea superior a 30.000€. Se han excluido acreedores, organismos oficiales, comunidades."]
["3. Se define como proveedor activo el que cumple con alguna de las siguientes: algún contrato activo en Ariba con fecha acuerdo últimos 3 años; ha facturado en año actual o anterior o ha participado en alguna negociación en los últimos 12 meses. En 2023 se ha reforzado el criterio de proveedor activo, eliminando de la definición los proveedores relacionados con convenios y colaboraciones entre otros."]
[]
["Acción social"]
["Acción Social con la Fundación \"la Caixa\" - Fondos dirigidos a entidades sociales que  canalizado a través de la red de oficinas","MM€",25,25,25,40,"ü","413-1",null,"1;2;10"]
["Acción Social con la Fundación \"la Caixa\" - Número de acciones","Uds.",2237,5624,1609,7607,"ü","413-1",null,"1;2;10"]
["Acción Social con la Fundación \"la Caixa\" - Entidades beneficiarias","Uds.",2167,5041,1558,6427,"ü","413-1",null,"1;2;10"]
["Acción Social - Plataforma de captación de donativos","MM€",7.53,22.9,12.1,21,"ü","413-1",null,"1;2;10"]
["Voluntarios1","Uds.",20339,14000,6228,"n.d.","ü","413-1",null,"1;2;10"]
["Voluntarios activos2","Uds.",4527,5263,"n.d.",4997,"ü","413-1",null,"1;2;10"]
["CaixaBank Dualiza - Estudiantes Beneficiados (año en curso)","Uds.",3489,6864,"n.d.",6489,"ü","413-1",null,"1;2;4;10"]
["CaixaBank Dualiza - Empresas Beneficiadas (año en curso)","Uds.",513,484,"n.d.",459,"ü","413-1",null,"1;2;4;10"]
["CaixaBank Dualiza - Docentes Beneficiados (año en curso)","Uds.",1160,2143,"n.d.",1767,"ü","413-1",null,"1;2;4;10"]
["CaixaBank Dualiza - Centros Educativos Beneficiados (año en curso)","Uds.",568,316,"n.d.",595,"ü","413-1",null,"1;2;4;10"]
["1. Incluye el n.º total de personas que han participado en actividades de voluntariado dentro y fuera del ámbito del Mes Social-Semana Social en los 12 últimos meses.                                                                                                                                                                                                                                                                                                               La cifra elimina duplicidades de aquellos voluntarios participantes en ambos ámbitos. Incluye los participantes en el Mes Social de mayo 2023 y la Semana Social de octubre 2022."]
["2. No incluye voluntarios del mes social ni de la semana social."]