<![CDATA[CaixaBank - Communication]]> https://www.caixabank.com/aplnr/comunicacion/buscador/servicio.noticiasRSS_en.html WordPress <![CDATA[CaixaBank launches DayOne, a specialised financial service to help drive the growth of start-ups]]> https://blog.caixabank.es/?p=23645 2017-12-05T01:00:00.0Z 2017-12-05T01:00:00.0Z <![CDATA[CaixaBank launches DayOne, a specialised financial service to help drive the growth of start-ups]]> CaixaBank has launched DayOne, a new concept in financial services targeted exclusively at businesses with strong growth potential. DayOne has been designed to provide specialised financial consulting to any global start-ups and scale-ups operating in Spain and that intend to ramp up growth. DayOne will also provide services to investors interested in providing seed capital to innovative companies, such as business angels, venture capital firms, and institutional investors.

DayOne aims to secure 4,000 clients in its first year of operations. In the words of Juan Alcaraz, CaixaBank’s Managing Director, “the creation of DayOne is part of our strategy of implementing a banking model specialised by segments and catering fully to the requirements of each client type. In the case of start-ups and scale-ups, said specialisation means taking an entirely novel and innovative approach to service, one that marks a radical departure from traditional banking in terms of the types of services provided, but also capitalising on CaixaBank’s valuable experience in business banking and working with entrepreneurs”.

DayOne centres: Hubs for talent and capital

CaixaBank’s new service for start-ups will be provided via dedicated centres, featuring innovative products and services designed specifically for each group, as well as a complimentary series of training and networking initiatives.

Specifically, there will be two major DayOne centres specialised in start-ups, located at iconic locations in Barcelona and Madrid. The Barcelona centre is to be found at the new CaixaBank premises in the Cambra de Comerç building, located in Avenida Diagonal, while the Madrid centre is on the ground floor of Calle Juan Bravo no. 3.

The DayOne centres are conceived as hubs to bring together talent and capital. Their main function is to serve as a meeting point between the founders of tech companies, partners that will help them grow, and investors interested in innovative companies with growth potential.

Therefore, the design and furnishings at DayOne centres differ greatly from those at traditional bank branches. Rather than display cases and customer service desks, these centres are chiefly comprised of open working spaces for entrepreneurs, meeting rooms, and even an auditorium for conferences, training sessions, and masterclasses.

Support for this model is provided by CaixaBank’s commanding range of tech services, giving clients control over their financial operations online and via mobiles devices. Thus, all in-person meetings with DayOne clients, which tend to be very much tech-orientated, are designed to provide support to their growth plans, with ongoing consultancy throughout the process, and furnishing them with the tools they need to achieve their goals.

Equipment, products, funding, and a customised range of activities

The DayOne team is currently comprised of a dozen specialists who serve clients via the dedicated centres and anywhere else as required. Said staff are specially trained to provide financial consultancy, giving start-ups and scale-ups key support to build and implement financial strategies.

DayOne will also offer a specific line of products and services for companies in rapid growth. Given that these are innovative businesses undergoing brisk transformation, the DayOne team will be able to fully tailor certain solutions, and even create new products to cater to client requirements.

One important aspect of these services is funding. DayOne can provide innovative businesses with a 250 million-euros credit facility via an agreement with the European Investment Fund (EIF).

Meanwhile, DayOne clients will have access to CaixaBank’s global network of contacts, including international funds and banks, helping clients seeking to raise capital via funding rounds to attract investors. In fact, DayOne will be the first service for start-ups and scale-ups that also includes a specific range of services for investors.

At the same time, DayOne will run a comprehensive range of training and networking initiatives tailored to entrepreneurs. The DayOne centre auditoriums will host most of these activities, run by financial consultants from the team and independent professionals of prestige within their areas of specialisation. Likewise, in 2018 DayOne will run the 12th EntrepreneurXXI Awards, organised by “la Caixa” together with the Ministry of Economy, Industry and Competitiveness to honour leading entrepreneurs.

A new concept founded on CaixaBank’s experience with entrepreneurs

DayOne also builds on the extensive experience of CaixaBank and “la Caixa” supporting entrepreneurs. In fact, based both on its track record and asset volumes, Caixa Capital Risc is Spain’s leading private institutional investor in seed capital. The venture capital firm will work closely with the new CaixaBank business area, and will take an active role in meetings between talent and capital arranged by DayOne.

DayOne thus further bolsters the comprehensive range of CaixaBank services aimed at entrepreneurs and its specialised business banking model. CaixaBank supports business clients via its CaixaBank Negocios model, aimed at merchants, the self-employed, professionals and micro businesses, and CaixaBank Empresa, a corporate and business banking service.

 

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CaixaBank has launched DayOne, a new concept in financial services targeted exclusively at businesses with strong growth potential. DayOne has been designed to provide specialised financial consulting to any global start-ups and scale-ups operating in Spain and that intend to ramp up growth. DayOne will also provide services to investors interested in providing seed capital to innovative companies, such as business angels, venture capital firms, and institutional investors.

DayOne aims to secure 4,000 clients in its first year of operations. In the words of Juan Alcaraz, CaixaBank’s Managing Director, “the creation of DayOne is part of our strategy of implementing a banking model specialised by segments and catering fully to the requirements of each client type. In the case of start-ups and scale-ups, said specialisation means taking an entirely novel and innovative approach to service, one that marks a radical departure from traditional banking in terms of the types of services provided, but also capitalising on CaixaBank’s valuable experience in business banking and working with entrepreneurs”.

DayOne centres: Hubs for talent and capital

CaixaBank’s new service for start-ups will be provided via dedicated centres, featuring innovative products and services designed specifically for each group, as well as a complimentary series of training and networking initiatives.

Specifically, there will be two major DayOne centres specialised in start-ups, located at iconic locations in Barcelona and Madrid. The Barcelona centre is to be found at the new CaixaBank premises in the Cambra de Comerç building, located in Avenida Diagonal, while the Madrid centre is on the ground floor of Calle Juan Bravo no. 3.

The DayOne centres are conceived as hubs to bring together talent and capital. Their main function is to serve as a meeting point between the founders of tech companies, partners that will help them grow, and investors interested in innovative companies with growth potential.

Therefore, the design and furnishings at DayOne centres differ greatly from those at traditional bank branches. Rather than display cases and customer service desks, these centres are chiefly comprised of open working spaces for entrepreneurs, meeting rooms, and even an auditorium for conferences, training sessions, and masterclasses.

Support for this model is provided by CaixaBank’s commanding range of tech services, giving clients control over their financial operations online and via mobiles devices. Thus, all in-person meetings with DayOne clients, which tend to be very much tech-orientated, are designed to provide support to their growth plans, with ongoing consultancy throughout the process, and furnishing them with the tools they need to achieve their goals.

Equipment, products, funding, and a customised range of activities

The DayOne team is currently comprised of a dozen specialists who serve clients via the dedicated centres and anywhere else as required. Said staff are specially trained to provide financial consultancy, giving start-ups and scale-ups key support to build and implement financial strategies.

DayOne will also offer a specific line of products and services for companies in rapid growth. Given that these are innovative businesses undergoing brisk transformation, the DayOne team will be able to fully tailor certain solutions, and even create new products to cater to client requirements.

One important aspect of these services is funding. DayOne can provide innovative businesses with a 250 million-euros credit facility via an agreement with the European Investment Fund (EIF).

Meanwhile, DayOne clients will have access to CaixaBank’s global network of contacts, including international funds and banks, helping clients seeking to raise capital via funding rounds to attract investors. In fact, DayOne will be the first service for start-ups and scale-ups that also includes a specific range of services for investors.

At the same time, DayOne will run a comprehensive range of training and networking initiatives tailored to entrepreneurs. The DayOne centre auditoriums will host most of these activities, run by financial consultants from the team and independent professionals of prestige within their areas of specialisation. Likewise, in 2018 DayOne will run the 12th EntrepreneurXXI Awards, organised by “la Caixa” together with the Ministry of Economy, Industry and Competitiveness to honour leading entrepreneurs.

A new concept founded on CaixaBank’s experience with entrepreneurs

DayOne also builds on the extensive experience of CaixaBank and “la Caixa” supporting entrepreneurs. In fact, based both on its track record and asset volumes, Caixa Capital Risc is Spain’s leading private institutional investor in seed capital. The venture capital firm will work closely with the new CaixaBank business area, and will take an active role in meetings between talent and capital arranged by DayOne.

DayOne thus further bolsters the comprehensive range of CaixaBank services aimed at entrepreneurs and its specialised business banking model. CaixaBank supports business clients via its CaixaBank Negocios model, aimed at merchants, the self-employed, professionals and micro businesses, and CaixaBank Empresa, a corporate and business banking service.

 

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<![CDATA[Kindle, o cómo transformar el mercado del e-book de la A a la Z]]> https://blog.caixabank.es/?p=23645 2017-12-04T08:05:02.0Z 2017-12-04T08:05:02.0Z <![CDATA[Kindle, o cómo transformar el mercado del e-book de la A a la Z]]> 0 <![CDATA[Gonzalo Gortázar welcomes the finalists in CaixaBank's first ever “Women in Business Award\"]]> https://blog.caixabank.es/?p=23645 2017-11-29T00:00:00.0Z 2017-11-29T00:00:00.0Z <![CDATA[Gonzalo Gortázar welcomes the finalists in CaixaBank's first ever “Women in Business Award\"]]> CaixaBank Chief Executive Gonzalo Gortázar welcomed the winner of CaixaBank's first ever "Women in Business Award", Inés Juste, along with the other regional finalists.

Inés Juste and Anna Vallés, chairwoman of Sorigué and Construmat, selected by the Barcelona Chamber of Commerce, chaired by Miquel Valls, have been the two Spanish businesswomen who attended the International Women’s Entrepreneurial Challenge (IWEC) held on 14 November 2017 in Seattle (US) among 40 female business leaders from 20 countries.

CaixaBank's "Women in Business Award" initiative aims to identify, recognise and acknowledge leading businesswomen with outstanding professional performance in Spain. The awards were created in the framework of the 10th annual International Women's Entrepreneurial Challenge (IWEC), a global network of female business owners providing opportunities for worldwide collaboration in order to help create and distribute wealth in the business arena.

After assessing the candidates proposed by CaixaBank's 14 Regional General Divisions, the panel selected Inés Juste, president of Grupo Juste, citing her consistent performance in making her company a benchmark in the Spanish chemical-pharmaceutical industry. This group currently exports 98% of its production.

Commitment to developing talent

While speaking to the finalists of this first edition of CaixaBank's "Women in Business Awards" and the representatives of the IWEC Awards in Spain, Inés Juste y Anna Vallés, and the winners of previous editions, the Bank's Chief Executive Gonzalo Gortázar stated that "our institution is at the forefront of implementing policies to promote gender equality and ensure that females are represented in business, mainstreaming these objectives in our strategic plans since 2007".

According to Mr. Gortázar, ”with this initiative, we hope to further equal opportunities amongst professionals and highlight, once again, our commitment to developing talent, removing any discrimination or barriers that could stand in the way of effective equality between men and women".

Mr. Gortázar also cited CaixaBank's commitment to companies, noting that the Bank has opened 116 business centres staffed by more than 1,375 highly-specialised and skilled professionals. "Thanks to this personalised attention, 48% of Spanish companies invoicing between 1 million euros and 100 million euros have become CaixaBank customers. We are the largest lender to companies," said Mr. Gortázar. He added that CaixaBank is the only European financial institution holding AENOR certification for its financial services and high-level assistance in corporate banking.

IWEC Awards

During the event presided over by CaixaBank's chief executive, Inés Juste shared her experience at the International Women’s Entrepreneurial Challenge (IWEC) held on 14 November 2017 in Seattle (US), which she attended as one of the two Spanish businesswomen represented among 40 female business leaders from 20 countries, and Anna Vallès, chairman of Sorigué and Construmat.

In her speech, Ms. Juste thanked CaixaBank for "acknowledging the value of female business leaders, who work day in and day out to be recognised in the business world, thereby supporting gender equality". She stated that, for her, "it was an honour to be one of the Spanish representatives in such a distinguished event as the IWEC Awards 2017, particularly during the 10th anniversary of these international accolades".

The IWEC Awards aim to highlight the visibility, credibility and responsibility of female business owners, so they can play a decisive and important role in shaping the 21st Century global economy. The awards were founded by the Barcelona Chamber of Commerce, chaired by Miquel Valls, in 2007 with the support of CaixaBank and IESE and in collaboration with the Manhattan Chamber of Commerce and the Federation of Indian Chambers of Commerce and Industry's FICCI Ladies Organisation (FICCI/FLO). The awards are also supported by the Cape Chamber of Commerce in South Africa. Since 2007, IWEC has presented its awards to 277 business owners. The IWEC network operates in 34 countries and employs over 125,000 professionals with a turnover of more than 26 billion dollars.

Regional finalists

As part of the event, CaixaBank presented its "Women in Business Award" to both the regional finalists and the overall winner, all of whom are successful female business owners:

  • Rocío Medina Muñoz, executive chairwoman of Grupo Medina (Western Andalusia Regional General Division)
  •  
  • Esther Gómez, executive at Frutas Esther (Eastern Andalusia-Murcia Regional General Division)
  • Alicia Asín, co-founder and executive at Libelium Comunicaciones Distribuidas S.L. (Aragón-La Rioja Regional General Division)
  • Corinna Graf, CEO of Puerto Portals (Balearic Islands Regional General Division)
  • Carmen García, CEO of Montesano Canarias (Canary Islands Regional General Division)
  • María del Mar García Baquero, chairwoman of Lácteas García Baquero (Castilla-La Mancha and Extremadura Regional General Division)
  • María Helena Antolin, vice-chairwoman of Grupo Antolin (Castilla y León-Asturias Regional General Division)
  • Anna Bosch, general manager of Noel Alimentaria (Catalonia Regional General Division)
  • Rosa Ana Perán, vice-chairwoman of Grupo Pikolinos (Valencia Regional General Division)
  • Silvia Ezquerra, chairwoman of Talleres Ezquerra Seamers SL and of Sommetrade SL (Navarra Regional General Division)
  • Isabel Vega, director of Club Deportivo Marisma Wellness Center de Santander (Basque Country-Cantabria Regional General Division)

And the winner:

  • Inés Juste (Madrid, 1974), who assumed the helm of the chemical group in 2011 and oversaw a complete reorganisation of the corporate structure, the business and the financial structure. This family-owned pharmaceutical group, founded in 1922, has become a global benchmark in diagnostic imaging pharmaceutical specialities. The group operates in the European Union, the United States, Canada, Central and South America, India and the Middle East.

CaixaBank, supporting gender equality and diversity

The "Women in Business Award" is one of the many initiatives CaixaBank has rolled out in order to bring about true gender parity. The Bank is also a signatory of the Women’s Empowerment Principles, an initiative championed by the United Nations Entity for Gender Equality and the Empowerment of Women (UN Women) and the United Nations Global Compact. This membership implies a public commitment to align the Bank's policies with the advancement of gender equality. Along the same line, CaixaBank signed a voluntary agreement with the Ministry of Health, Social Services and Equality to work towards increasing the percentage of women in executive positions. The Bank is a signatory of the Diversity Charter, reflecting its commitment to promoting equal opportunities and eradicating discrimination, and a member of the Generation and Talent Observatory, which fosters inter-generational diversity in organisations.

In line with these commitments, CaixaBank actively promotes policies and measures to further equal opportunities amongst its professionals and supports a number of initiatives that promote gender equality. At CaixaBank, 38.4% of executive positions are held by women and females represent 53.2% of total staff. Moreover, the Bank has rolled out an Equality and Work/Life Balance Program to encourage a balance between employees' personal, family and professional lives and an Equality Plan to foster and ensure effective equality between both genders.

]]>
CaixaBank Chief Executive Gonzalo Gortázar welcomed the winner of CaixaBank's first ever "Women in Business Award", Inés Juste, along with the other regional finalists.

Inés Juste and Anna Vallés, chairwoman of Sorigué and Construmat, selected by the Barcelona Chamber of Commerce, chaired by Miquel Valls, have been the two Spanish businesswomen who attended the International Women’s Entrepreneurial Challenge (IWEC) held on 14 November 2017 in Seattle (US) among 40 female business leaders from 20 countries.

CaixaBank's "Women in Business Award" initiative aims to identify, recognise and acknowledge leading businesswomen with outstanding professional performance in Spain. The awards were created in the framework of the 10th annual International Women's Entrepreneurial Challenge (IWEC), a global network of female business owners providing opportunities for worldwide collaboration in order to help create and distribute wealth in the business arena.

After assessing the candidates proposed by CaixaBank's 14 Regional General Divisions, the panel selected Inés Juste, president of Grupo Juste, citing her consistent performance in making her company a benchmark in the Spanish chemical-pharmaceutical industry. This group currently exports 98% of its production.

Commitment to developing talent

While speaking to the finalists of this first edition of CaixaBank's "Women in Business Awards" and the representatives of the IWEC Awards in Spain, Inés Juste y Anna Vallés, and the winners of previous editions, the Bank's Chief Executive Gonzalo Gortázar stated that "our institution is at the forefront of implementing policies to promote gender equality and ensure that females are represented in business, mainstreaming these objectives in our strategic plans since 2007".

According to Mr. Gortázar, ”with this initiative, we hope to further equal opportunities amongst professionals and highlight, once again, our commitment to developing talent, removing any discrimination or barriers that could stand in the way of effective equality between men and women".

Mr. Gortázar also cited CaixaBank's commitment to companies, noting that the Bank has opened 116 business centres staffed by more than 1,375 highly-specialised and skilled professionals. "Thanks to this personalised attention, 48% of Spanish companies invoicing between 1 million euros and 100 million euros have become CaixaBank customers. We are the largest lender to companies," said Mr. Gortázar. He added that CaixaBank is the only European financial institution holding AENOR certification for its financial services and high-level assistance in corporate banking.

IWEC Awards

During the event presided over by CaixaBank's chief executive, Inés Juste shared her experience at the International Women’s Entrepreneurial Challenge (IWEC) held on 14 November 2017 in Seattle (US), which she attended as one of the two Spanish businesswomen represented among 40 female business leaders from 20 countries, and Anna Vallès, chairman of Sorigué and Construmat.

In her speech, Ms. Juste thanked CaixaBank for "acknowledging the value of female business leaders, who work day in and day out to be recognised in the business world, thereby supporting gender equality". She stated that, for her, "it was an honour to be one of the Spanish representatives in such a distinguished event as the IWEC Awards 2017, particularly during the 10th anniversary of these international accolades".

The IWEC Awards aim to highlight the visibility, credibility and responsibility of female business owners, so they can play a decisive and important role in shaping the 21st Century global economy. The awards were founded by the Barcelona Chamber of Commerce, chaired by Miquel Valls, in 2007 with the support of CaixaBank and IESE and in collaboration with the Manhattan Chamber of Commerce and the Federation of Indian Chambers of Commerce and Industry's FICCI Ladies Organisation (FICCI/FLO). The awards are also supported by the Cape Chamber of Commerce in South Africa. Since 2007, IWEC has presented its awards to 277 business owners. The IWEC network operates in 34 countries and employs over 125,000 professionals with a turnover of more than 26 billion dollars.

Regional finalists

As part of the event, CaixaBank presented its "Women in Business Award" to both the regional finalists and the overall winner, all of whom are successful female business owners:

  • Rocío Medina Muñoz, executive chairwoman of Grupo Medina (Western Andalusia Regional General Division)
  •  
  • Esther Gómez, executive at Frutas Esther (Eastern Andalusia-Murcia Regional General Division)
  • Alicia Asín, co-founder and executive at Libelium Comunicaciones Distribuidas S.L. (Aragón-La Rioja Regional General Division)
  • Corinna Graf, CEO of Puerto Portals (Balearic Islands Regional General Division)
  • Carmen García, CEO of Montesano Canarias (Canary Islands Regional General Division)
  • María del Mar García Baquero, chairwoman of Lácteas García Baquero (Castilla-La Mancha and Extremadura Regional General Division)
  • María Helena Antolin, vice-chairwoman of Grupo Antolin (Castilla y León-Asturias Regional General Division)
  • Anna Bosch, general manager of Noel Alimentaria (Catalonia Regional General Division)
  • Rosa Ana Perán, vice-chairwoman of Grupo Pikolinos (Valencia Regional General Division)
  • Silvia Ezquerra, chairwoman of Talleres Ezquerra Seamers SL and of Sommetrade SL (Navarra Regional General Division)
  • Isabel Vega, director of Club Deportivo Marisma Wellness Center de Santander (Basque Country-Cantabria Regional General Division)

And the winner:

  • Inés Juste (Madrid, 1974), who assumed the helm of the chemical group in 2011 and oversaw a complete reorganisation of the corporate structure, the business and the financial structure. This family-owned pharmaceutical group, founded in 1922, has become a global benchmark in diagnostic imaging pharmaceutical specialities. The group operates in the European Union, the United States, Canada, Central and South America, India and the Middle East.

CaixaBank, supporting gender equality and diversity

The "Women in Business Award" is one of the many initiatives CaixaBank has rolled out in order to bring about true gender parity. The Bank is also a signatory of the Women’s Empowerment Principles, an initiative championed by the United Nations Entity for Gender Equality and the Empowerment of Women (UN Women) and the United Nations Global Compact. This membership implies a public commitment to align the Bank's policies with the advancement of gender equality. Along the same line, CaixaBank signed a voluntary agreement with the Ministry of Health, Social Services and Equality to work towards increasing the percentage of women in executive positions. The Bank is a signatory of the Diversity Charter, reflecting its commitment to promoting equal opportunities and eradicating discrimination, and a member of the Generation and Talent Observatory, which fosters inter-generational diversity in organisations.

In line with these commitments, CaixaBank actively promotes policies and measures to further equal opportunities amongst its professionals and supports a number of initiatives that promote gender equality. At CaixaBank, 38.4% of executive positions are held by women and females represent 53.2% of total staff. Moreover, the Bank has rolled out an Equality and Work/Life Balance Program to encourage a balance between employees' personal, family and professional lives and an Equality Plan to foster and ensure effective equality between both genders.

]]>
0
<![CDATA[CaixaBank, Global Payments, Samsung, Visa and Arval inaugurate the Payment Innovation Hub to shape the future of merchant commerce]]> https://blog.caixabank.es/?p=23645 2017-11-27T00:00:00.0Z 2017-11-27T00:00:00.0Z <![CDATA[CaixaBank, Global Payments, Samsung, Visa and Arval inaugurate the Payment Innovation Hub to shape the future of merchant commerce]]> CaixaBank, Global Payments Inc., Samsung, Visa and Arval today inaugurated the Payment Innovation Hub, Spain’s first innovation hub specialising in merchant commerce and payment methods, and one of the first anywhere in the world to be backed by a cross-industry businesses each of them leaders in their respective business areas.

Attending the opening ceremony were Juan Alcaraz, CaixaBank Managing Director; Ciaran Cassidy, Global Vice President E-commerce Product Strategy at Global Payments; Celestino García, Corporate Vice President of Samsung Spain; Bertrand Sava, Managing Director of Southern Europe for Visa, and Luc Soriau, CEO of Arval Spain.

The Payment Innovation Hub is located at Barcelona’s Pier01, a space set up by Barcelona Tech City to accommodate more than 100 digital and tech businesses and start-ups. With a total floor area of 1,000 square metres, the facility is equipped with all the services and resources required for R&D&I projects: coworking areas, a product demo and testing zone, and even a 120-seat auditorium, which will not only host activities run by the hub team, but also innovation events from other businesses and organisations.

An initial total investment of 5 million euros has been earmarked for the project over the next 3 years.

The centre will be staffed by a dedicated multidisciplinary team, although each project will have its own group of researchers, which also may include members of the Payment Innovation Hub, experts from partner companies, independent specialists, start-ups, or other groups and institutions interested in specific areas of research.

Research into new solutions for the merchant commerce of the future

The hub will specialise in R&D&I initiatives that seek novel solutions for online and offline merchant commerce, and that address emerging trends and consumer demands. There are several ongoing areas of investigation, ranging from biometrics to the Internet of Things, including the harnessing of new technologies such as blockchain and machine learning.

Projects at the Payment Innovation Hub will largely focus on customer experience and security, as well as exploring new models and business opportunities related to the world of payment methods.

In the first few months the centre has plans to pursue four core projects:

  • Creating cashless spaces: A cashless space is one where all payments within a specific enclosure are digitised. The Payment Innovation Hub will develop cashless solutions for different environments.
  • Invisible payments: This is a ground-breaking trend with real potential to shake up brick-and-mortar merchant commerce by eliminating lines at cashiers. Amazon and Google are already running projects in this area, with rapid progress anticipated over the coming years.
  • Fintech: The introduction of the PSD2 directive as of January 2018 will ramp up the potential for partnerships between financial institutions and fintech firms. The Payment Innovation Hub will explore potential new services under the directive and the growing convergence between tech companies and banks.
  • Connected cars: The rise of the connected car has opened the door to new possibilities, such as motorists paying at service stations without leaving their vehicles, as well as new solutions for car parks and accessing events or enclosures.

Industry leaders

The aim of the project is to establish a world-leading innovation hub in payment methods. In fact, the partner companies behind the initiative are among the most innovative anywhere in the world in their respective areas of specialisation.

CaixaBank is considered a major driver of innovation in financial services worldwide, serving 5.6 million online banking customers, of which 4.1 million are regular mobile banking users. The bank leads the electronic banking market, with more than 15.6 million cards in circulation and a market share in terms of turnover of 23.3%. It was one of the first banks anywhere in the world to commercially launch contactless payment systems and mobile payment platforms, winning it numerous international awards. For further information: www.caixabank.com

Global Payments Inc. (NYSE:GPN) is a leading worldwide provider of payment technology services that delivers innovative solutions driven by customer needs globally. Its technologies, partnerships and employee expertise enable it to provide a broad range of products and services that allow its customers to accept all payment types across a variety of distribution channels in many markets around the world. Headquartered in Atlanta, Georgia with more than 10,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 30 countries throughout North America, Europe, the Asia-Pacific region and Brazil. For further information: www.globalpaymentsinc.com.

Samsung Electronics Co., Ltd. inspires the world and shapes the future with transformative ideas and technologies. The company is redefining the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, and memory, system LSI and LED solutions. For further information: news.samsung.com

Visa Inc (NYSE:V) is the world’s leader in digital payments. Our mission is to connect the world through the most innovative, reliable and secure payment network - enabling individuals, businesses and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s relentless focus on innovation is a catalyst for the rapid growth of connected commerce on any device, and a driving force behind the dream of a cashless future for everyone, everywhere. As the world moves from analogue to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce. For more information, visit (www.visaeurope.com), the Visa Vision blog (vision.visaeurope.com) and @VisaInEurope @Visa_ES.

Arval: Founded in 1989 and fully owned by BNP Paribas, Arval specialises in full service vehicle leasing. Arval offers its customers – large international corporates, SMEs and professionals – tailored solutions that optimise their employees’ mobility and outsource the risks associated with fleet management. Expert advice and service quality, which are the foundations of Arval’s customer promise, are delivered in 29 countries by over 6,400 employees. Arval’s total leased fleet adds up to 1,028,142 vehicles throughout the world (December 2016). Arval is a founding member of the Element-Arval Global Alliance, the longest standing strategic alliance in the fleet management industry and the worldwide leader with 3 million vehicles in 50 countries. Within BNP Paribas, Arval belongs to the Retail Banking core activity. Further information: www.arval.com

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CaixaBank, Global Payments Inc., Samsung, Visa and Arval today inaugurated the Payment Innovation Hub, Spain’s first innovation hub specialising in merchant commerce and payment methods, and one of the first anywhere in the world to be backed by a cross-industry businesses each of them leaders in their respective business areas.

Attending the opening ceremony were Juan Alcaraz, CaixaBank Managing Director; Ciaran Cassidy, Global Vice President E-commerce Product Strategy at Global Payments; Celestino García, Corporate Vice President of Samsung Spain; Bertrand Sava, Managing Director of Southern Europe for Visa, and Luc Soriau, CEO of Arval Spain.

The Payment Innovation Hub is located at Barcelona’s Pier01, a space set up by Barcelona Tech City to accommodate more than 100 digital and tech businesses and start-ups. With a total floor area of 1,000 square metres, the facility is equipped with all the services and resources required for R&D&I projects: coworking areas, a product demo and testing zone, and even a 120-seat auditorium, which will not only host activities run by the hub team, but also innovation events from other businesses and organisations.

An initial total investment of 5 million euros has been earmarked for the project over the next 3 years.

The centre will be staffed by a dedicated multidisciplinary team, although each project will have its own group of researchers, which also may include members of the Payment Innovation Hub, experts from partner companies, independent specialists, start-ups, or other groups and institutions interested in specific areas of research.

Research into new solutions for the merchant commerce of the future

The hub will specialise in R&D&I initiatives that seek novel solutions for online and offline merchant commerce, and that address emerging trends and consumer demands. There are several ongoing areas of investigation, ranging from biometrics to the Internet of Things, including the harnessing of new technologies such as blockchain and machine learning.

Projects at the Payment Innovation Hub will largely focus on customer experience and security, as well as exploring new models and business opportunities related to the world of payment methods.

In the first few months the centre has plans to pursue four core projects:

  • Creating cashless spaces: A cashless space is one where all payments within a specific enclosure are digitised. The Payment Innovation Hub will develop cashless solutions for different environments.
  • Invisible payments: This is a ground-breaking trend with real potential to shake up brick-and-mortar merchant commerce by eliminating lines at cashiers. Amazon and Google are already running projects in this area, with rapid progress anticipated over the coming years.
  • Fintech: The introduction of the PSD2 directive as of January 2018 will ramp up the potential for partnerships between financial institutions and fintech firms. The Payment Innovation Hub will explore potential new services under the directive and the growing convergence between tech companies and banks.
  • Connected cars: The rise of the connected car has opened the door to new possibilities, such as motorists paying at service stations without leaving their vehicles, as well as new solutions for car parks and accessing events or enclosures.

Industry leaders

The aim of the project is to establish a world-leading innovation hub in payment methods. In fact, the partner companies behind the initiative are among the most innovative anywhere in the world in their respective areas of specialisation.

CaixaBank is considered a major driver of innovation in financial services worldwide, serving 5.6 million online banking customers, of which 4.1 million are regular mobile banking users. The bank leads the electronic banking market, with more than 15.6 million cards in circulation and a market share in terms of turnover of 23.3%. It was one of the first banks anywhere in the world to commercially launch contactless payment systems and mobile payment platforms, winning it numerous international awards. For further information: www.caixabank.com

Global Payments Inc. (NYSE:GPN) is a leading worldwide provider of payment technology services that delivers innovative solutions driven by customer needs globally. Its technologies, partnerships and employee expertise enable it to provide a broad range of products and services that allow its customers to accept all payment types across a variety of distribution channels in many markets around the world. Headquartered in Atlanta, Georgia with more than 10,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 30 countries throughout North America, Europe, the Asia-Pacific region and Brazil. For further information: www.globalpaymentsinc.com.

Samsung Electronics Co., Ltd. inspires the world and shapes the future with transformative ideas and technologies. The company is redefining the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, and memory, system LSI and LED solutions. For further information: news.samsung.com

Visa Inc (NYSE:V) is the world’s leader in digital payments. Our mission is to connect the world through the most innovative, reliable and secure payment network - enabling individuals, businesses and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s relentless focus on innovation is a catalyst for the rapid growth of connected commerce on any device, and a driving force behind the dream of a cashless future for everyone, everywhere. As the world moves from analogue to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce. For more information, visit (www.visaeurope.com), the Visa Vision blog (vision.visaeurope.com) and @VisaInEurope @Visa_ES.

Arval: Founded in 1989 and fully owned by BNP Paribas, Arval specialises in full service vehicle leasing. Arval offers its customers – large international corporates, SMEs and professionals – tailored solutions that optimise their employees’ mobility and outsource the risks associated with fleet management. Expert advice and service quality, which are the foundations of Arval’s customer promise, are delivered in 29 countries by over 6,400 employees. Arval’s total leased fleet adds up to 1,028,142 vehicles throughout the world (December 2016). Arval is a founding member of the Element-Arval Global Alliance, the longest standing strategic alliance in the fleet management industry and the worldwide leader with 3 million vehicles in 50 countries. Within BNP Paribas, Arval belongs to the Retail Banking core activity. Further information: www.arval.com

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<![CDATA[Ten-year anniversary for the number one corporate bank]]> https://blog.caixabank.es/?p=23645 2017-11-22T00:00:00.0Z 2017-11-22T00:00:00.0Z <![CDATA[Ten-year anniversary for the number one corporate bank]]>

Kinépolis Madrid Ciudad de la Imagen was the venue chosen to celebrate the tenth anniversary of CaixaBank Empresas. Over 900 CaixaBank directors, managers and specialists filled the main hall of this spectacular cinema complex for an event dedicated to analysing the historical journey, current context and outlook for this brand specialised in serving companies.

CaixaBank's Managing Director of Business Development, Juan Alcaraz, opened the event recalling that the brand was incorporated into CaixaBank in 2007 when one of the priorities in its Strategic Plan was to diversify a business which at the time was heavily focused on the individual and mortgage segments. Alcaraz noted that "we decided to start with the corporate business because it was the most disruptive".

The Bank focused its efforts on creating the necessary structure in record time and the first business centre opened its doors in Pamplona. Ten years later, CaixaBank now has 116 business centres handling over 81,000 companies. Business volume has tripled over the last ten years from €17,200 million to €59,800 million.

Alcaraz handed over to Luis Cabanas, CaixaBank Executive Manager of Business Banking, who used his speech to spell out the factors behind CaixaBank Empresas' success:

The essence of our leadership resides in our network outreach and trustworthiness. Having such a close relationship with our customers is an enormous competitive advantage

The figures attest to this. CaixaBank's current corporate loan portfolio amounts to €74,746 million. €9,213 million of new loans were granted to companies in the first nine months of 2017, up 28% on the same period last year. CaixaBank is the market leader for corporate lending with a market share of 14.4%. Leasing has seen particularly vigorous growth with the bank rising for third to first place in the ranking, obtaining a market share of 19.9%. The Bank ranks second in Confirming with a share of 21% and third in Factoring with an 18% market share.

Best branch awards

The event continued with the CaixaBank Empresas awards ceremony for the best branches and employees in 2017.

After a refreshment break, the focus turned to analysis. Two roundtables debated issues relating to the business environment and future challenges, involving directors from different business centres across Spain. This was followed by one of the most highly anticipated and entertaining moments of the day: the YouTubers competition. The second edition of this competition was won by the Cuzco branch in the Madrid Regional General Division from among 21 participating branches.

Finally, Luis Cabanas brought the event to a close by thanking his entire team, comprising 1,375 highly-specialised professionals who are constantly improving their skills and have a well-established reputation in advising companies.

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Kinépolis Madrid Ciudad de la Imagen was the venue chosen to celebrate the tenth anniversary of CaixaBank Empresas. Over 900 CaixaBank directors, managers and specialists filled the main hall of this spectacular cinema complex for an event dedicated to analysing the historical journey, current context and outlook for this brand specialised in serving companies.

CaixaBank's Managing Director of Business Development, Juan Alcaraz, opened the event recalling that the brand was incorporated into CaixaBank in 2007 when one of the priorities in its Strategic Plan was to diversify a business which at the time was heavily focused on the individual and mortgage segments. Alcaraz noted that "we decided to start with the corporate business because it was the most disruptive".

The Bank focused its efforts on creating the necessary structure in record time and the first business centre opened its doors in Pamplona. Ten years later, CaixaBank now has 116 business centres handling over 81,000 companies. Business volume has tripled over the last ten years from €17,200 million to €59,800 million.

Alcaraz handed over to Luis Cabanas, CaixaBank Executive Manager of Business Banking, who used his speech to spell out the factors behind CaixaBank Empresas' success:

The essence of our leadership resides in our network outreach and trustworthiness. Having such a close relationship with our customers is an enormous competitive advantage

The figures attest to this. CaixaBank's current corporate loan portfolio amounts to €74,746 million. €9,213 million of new loans were granted to companies in the first nine months of 2017, up 28% on the same period last year. CaixaBank is the market leader for corporate lending with a market share of 14.4%. Leasing has seen particularly vigorous growth with the bank rising for third to first place in the ranking, obtaining a market share of 19.9%. The Bank ranks second in Confirming with a share of 21% and third in Factoring with an 18% market share.

Best branch awards

The event continued with the CaixaBank Empresas awards ceremony for the best branches and employees in 2017.

After a refreshment break, the focus turned to analysis. Two roundtables debated issues relating to the business environment and future challenges, involving directors from different business centres across Spain. This was followed by one of the most highly anticipated and entertaining moments of the day: the YouTubers competition. The second edition of this competition was won by the Cuzco branch in the Madrid Regional General Division from among 21 participating branches.

Finally, Luis Cabanas brought the event to a close by thanking his entire team, comprising 1,375 highly-specialised professionals who are constantly improving their skills and have a well-established reputation in advising companies.

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<![CDATA[CaixaBank among the first European banks to harness the new instant transfer system]]> https://blog.caixabank.es/?p=23645 2017-11-17T01:30:00.0Z 2017-11-17T01:30:00.0Z <![CDATA[CaixaBank among the first European banks to harness the new instant transfer system]]> This morning CaixaBank completed its first transfer under the European Payments Council’s instant credit transfer scheme. The financial institution thus established itself as one of the first international banks to harness the new pan-European scheme for transferring money between accounts. Specifically, CaixaBank sent a transfer of funds to an account held at Austria’s Erste Bank. The recipients confirmed that the transfer had arrived within five seconds. 

These instant transfers are based on a new scheme that allows payments of up to 15,000 euros to any account in Europe, with the funds being received in less than 10 seconds. The scheme’s multiple benefits include instant confirmation to the payer that the transfer has been made and received, while recipients have immediate access to the transferred funds.

The instant transfer application was launched today as a pilot scheme exclusively for transfers between those banks taking part in the project and that have implemented the required technology. CaixaBank has set up all the required systems to send and receive instant transfers to and from all of Europe, and will make the service available to customers as of Tuesday 21 November, the first day that the system will be up and running for commercial use.

Service available to customers as of 21 November

Any customer wishing to make instant transfers will be able to access the service at their CaixaBank branch and likewise via the online Línea Abierta service, which is compatible with all web browsers and mobile devices. The option will appear as of 21 November, supporting transfers sent to and received from other European financial institutions.

Initially the fund transfer service will only be available to those banks that have the required technology in place. At present some are only able to receive fund transfers, while others will introduce the technology over the coming months. Only CaixaBank and a handful of European banks are fully ready to send and receive instant transfers.

CaixaBank, the leading bank in innovation

The launch of the instant fund transfer service strengthens CaixaBank’s commitment to technological leadership. The bank is considered a leading driver of innovation in financial services worldwide, serving 5.6 million online banking customers, of which 4.1 million are mobile banking users. CaixaBank likewise leads the electronic banking market, with more than 15.5 million cards in circulation and a market share in terms of turnover of 23.3%.

Numerous CaixaBank projects have marked technological milestones in the industry, such as Europe’s first commercial deployment of contactless payment and mobile payment systems, the rollout of the world’s first contactless ATMs, the launch of imaginBank, the first mobile-only bank in Spain; and development of the first customer service applications to harness artificial intelligence.

Likewise, the bank was the first in Spain to fully adapt all transfer and payment services to the new Single Euro Payments Area (SEPA). Since the system was introduced, CaixaBank has processed more than 400 million SEPA transfers to countries across Europe.

In 2017, The Banker, part of the Financial Times Group, picked out the launch of the imaginBank chatbot as the year’s best technology project. Said service uses artificial intelligence to notify customers of exclusive offers and discounts. Likewise, Global Finance magazine named CaixaBank as the Best Digital Bank in Spain, the Best Digital bank in Western Europe 2017, and the World’s Best Bank in Social media 2017.

]]>
This morning CaixaBank completed its first transfer under the European Payments Council’s instant credit transfer scheme. The financial institution thus established itself as one of the first international banks to harness the new pan-European scheme for transferring money between accounts. Specifically, CaixaBank sent a transfer of funds to an account held at Austria’s Erste Bank. The recipients confirmed that the transfer had arrived within five seconds. 

These instant transfers are based on a new scheme that allows payments of up to 15,000 euros to any account in Europe, with the funds being received in less than 10 seconds. The scheme’s multiple benefits include instant confirmation to the payer that the transfer has been made and received, while recipients have immediate access to the transferred funds.

The instant transfer application was launched today as a pilot scheme exclusively for transfers between those banks taking part in the project and that have implemented the required technology. CaixaBank has set up all the required systems to send and receive instant transfers to and from all of Europe, and will make the service available to customers as of Tuesday 21 November, the first day that the system will be up and running for commercial use.

Service available to customers as of 21 November

Any customer wishing to make instant transfers will be able to access the service at their CaixaBank branch and likewise via the online Línea Abierta service, which is compatible with all web browsers and mobile devices. The option will appear as of 21 November, supporting transfers sent to and received from other European financial institutions.

Initially the fund transfer service will only be available to those banks that have the required technology in place. At present some are only able to receive fund transfers, while others will introduce the technology over the coming months. Only CaixaBank and a handful of European banks are fully ready to send and receive instant transfers.

CaixaBank, the leading bank in innovation

The launch of the instant fund transfer service strengthens CaixaBank’s commitment to technological leadership. The bank is considered a leading driver of innovation in financial services worldwide, serving 5.6 million online banking customers, of which 4.1 million are mobile banking users. CaixaBank likewise leads the electronic banking market, with more than 15.5 million cards in circulation and a market share in terms of turnover of 23.3%.

Numerous CaixaBank projects have marked technological milestones in the industry, such as Europe’s first commercial deployment of contactless payment and mobile payment systems, the rollout of the world’s first contactless ATMs, the launch of imaginBank, the first mobile-only bank in Spain; and development of the first customer service applications to harness artificial intelligence.

Likewise, the bank was the first in Spain to fully adapt all transfer and payment services to the new Single Euro Payments Area (SEPA). Since the system was introduced, CaixaBank has processed more than 400 million SEPA transfers to countries across Europe.

In 2017, The Banker, part of the Financial Times Group, picked out the launch of the imaginBank chatbot as the year’s best technology project. Said service uses artificial intelligence to notify customers of exclusive offers and discounts. Likewise, Global Finance magazine named CaixaBank as the Best Digital Bank in Spain, the Best Digital bank in Western Europe 2017, and the World’s Best Bank in Social media 2017.

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<![CDATA[CaixaBank, the first bank to support iPhone X Face ID facial recognition via its mobile applications]]> https://blog.caixabank.es/?p=23645 2017-11-03T01:00:00.0Z 2017-11-03T01:00:00.0Z <![CDATA[CaixaBank, the first bank to support iPhone X Face ID facial recognition via its mobile applications]]> CaixaBank has become the first bank in Spain to ensure that its mobile applications support Apple’s latest launch, the Face ID technology built into the new iPhone X. The bank’s customers can now use facial recognition via iPhones to access their accounts, doing away with the need to enter any other login information, such as ID numbers, user identification codes or passwords.

The service will be available from the moment the new iPhone X goes on sale. Users will simply need to download the latest updates for their CaixaBank applications, CaixaBank Pay and imaginBank for iOS.

Access with full security and privacy guarantees

Facial recognition as a means of accessing CaixaBank applications is backed by full security and privacy guarantees. To make use of the feature, users first need to complete a simple registration process when they first open the system, which will associate their identification information with their facial image.

Face ID technology uses the new iPhone X's built-in camera. The mobile device creates a detailed map of the face via the projection and analysis of more than 30,000 invisible dots, thus allowing an individual to be identified in a completely secure manner.

Face ID identification will unlock full access to CaixaBank applications, CaixaBank Pay and imaginBank, allowing users to check their account balances and movements, as well as complete transactions in the same was as when using conventional application login procedures.

About CaixaBank

Support for the iPhone X expands the array of mobile financial services available to Apple mobile users. CaixaBank is currently Spain’s leading mobile banking operator, serving 4.2 million customers via mobile devices, and has set up the country's first mobile-only bank, imaginBank, where users operate exclusively via apps. CaixaBank likewise leads the electronic banking market, with more than 15.5 million cards in circulation and a market share in terms of turnover of 23.3%.

Numerous CaixaBank projects have marked technological milestones in the industry, such as Europe’s first commercial deployment of contactless payment and mobile payment systems, the rollout of the world’s first contactless ATMs, the launch of imaginBank, and development of the first customer service application to harness artificial intelligence.

As well as the recent launch of Apple Pay, in payment systems CaixaBank has introduced a new money transfer service using voice commands to Siri, the iOS personal assistant. Meanwhile, imaginBank has also launched another mobile money transfer service that harnesses instant messaging systems such as WhatsApp, Facebook Messenger or Telegram.

The Banker, part of the Financial Times Group, recently honoured the launch of the imaginBank chatbot as the year’s best technology project. Said service uses artificial intelligence to notify customers of excusive offers and discounts. Likewise, Global Finance magazine named CaixaBank the Best Digital Bank in Spain for its commitment to digitization as a means of improving service quality for customers.

]]>
CaixaBank has become the first bank in Spain to ensure that its mobile applications support Apple’s latest launch, the Face ID technology built into the new iPhone X. The bank’s customers can now use facial recognition via iPhones to access their accounts, doing away with the need to enter any other login information, such as ID numbers, user identification codes or passwords.

The service will be available from the moment the new iPhone X goes on sale. Users will simply need to download the latest updates for their CaixaBank applications, CaixaBank Pay and imaginBank for iOS.

Access with full security and privacy guarantees

Facial recognition as a means of accessing CaixaBank applications is backed by full security and privacy guarantees. To make use of the feature, users first need to complete a simple registration process when they first open the system, which will associate their identification information with their facial image.

Face ID technology uses the new iPhone X's built-in camera. The mobile device creates a detailed map of the face via the projection and analysis of more than 30,000 invisible dots, thus allowing an individual to be identified in a completely secure manner.

Face ID identification will unlock full access to CaixaBank applications, CaixaBank Pay and imaginBank, allowing users to check their account balances and movements, as well as complete transactions in the same was as when using conventional application login procedures.

About CaixaBank

Support for the iPhone X expands the array of mobile financial services available to Apple mobile users. CaixaBank is currently Spain’s leading mobile banking operator, serving 4.2 million customers via mobile devices, and has set up the country's first mobile-only bank, imaginBank, where users operate exclusively via apps. CaixaBank likewise leads the electronic banking market, with more than 15.5 million cards in circulation and a market share in terms of turnover of 23.3%.

Numerous CaixaBank projects have marked technological milestones in the industry, such as Europe’s first commercial deployment of contactless payment and mobile payment systems, the rollout of the world’s first contactless ATMs, the launch of imaginBank, and development of the first customer service application to harness artificial intelligence.

As well as the recent launch of Apple Pay, in payment systems CaixaBank has introduced a new money transfer service using voice commands to Siri, the iOS personal assistant. Meanwhile, imaginBank has also launched another mobile money transfer service that harnesses instant messaging systems such as WhatsApp, Facebook Messenger or Telegram.

The Banker, part of the Financial Times Group, recently honoured the launch of the imaginBank chatbot as the year’s best technology project. Said service uses artificial intelligence to notify customers of excusive offers and discounts. Likewise, Global Finance magazine named CaixaBank the Best Digital Bank in Spain for its commitment to digitization as a means of improving service quality for customers.

]]>
0
<![CDATA[CaixaBank named Europe's best private bank for customer service by ‘The Banker’]]> https://blog.caixabank.es/?p=23645 2017-10-27T00:00:00.0Z 2017-10-27T00:00:00.0Z <![CDATA[CaixaBank named Europe's best private bank for customer service by ‘The Banker’]]> British magazine The Banker has named CaixaBank as ‘Best Private Bank for Customer Service in Europe 2017’. The Financial Time Group magazine included CaixaBank Private Banking in its Global Private Banking Awards for the quality of its service, its stringent customised advisory model, and application of continuous innovation in its business model to the benefit of customer service.

The panel of judges, 16 executives working in the banking sector and strategic consultancy, took due note of CaixaBank Private Banking's customer service model, based on a combination of a universal office service, with more than 5,000 branches, a highly specialised team of managers and centres, and a range of technological features unique to the private banking sector.

CaixaBank was, in fact, the first bank in the world to deploy a technological service with the capacity for comprehensive communication and instrumentation of operations in a totally secure environment through its online channel Línea Abierta. This enables customers to be in contact with their managers at all times. CaixaBank Private Banking managers are skilled professionals with substantial financial advisory experience, as accredited by the international Wealth Management certificate issued by the Chartered Institute for Securities & Investment (CISI).

Jordi Gual, CaixaBank's Chairman, believes the new award is "acknowledgement of a management model inspired by the bank's values: quality, trust and social commitment. When they are applied to private banking, they are reflected in a unique way of understanding the stringent and totally customised advisory service provided by a team of highly qualified managers".

CaixaBank CEO Gonzalo Gortázar singled out the importance of innovation in the private banking business: "Technology helps boost communication between managers and customers, and this is a key feature to maintain a relation of proximity in order to customise the advisory process. Working on continuous innovation also helps us create more efficient new services".

BPI, the Portuguese bank which has formed part of the CaixaBank Group since February, also received an award from The Banker for Best Private Banking in Portugal, as a reflection of its growth in this business segment and the quality service it offers its customers.

About CaixaBank Private Banking

CaixaBank Private Banking is one of the largest banks in the sector in Spain, with €62,200 million in assets under management and over 57,200 customers, until 30th September. The range of products and services targets customers with more than €500,000 at their disposal. This year the volume of assets specifically managed in this segment rose by 4.9%.

The key to success is based on a private banking model which is a combination of the universal office service, with more than 5,000 branches, with a specialised service featuring 550 managers, 44 exclusive centres and a range of technological features to offer advice from any location. In 2017 CaixaBank Private Banking was named by Euromoney magazine as Best Private Bank in Spain in the 2017 Private Banking Surveys. In 2016 it was also named Best Private Bank in Digital Communication by The Banker.

About The Banker

The Banker is a British publication owned by the Financial Time Group, which has been providing economic and financial information since 1926. It also covers news in markets, banking, regulation and risk, transactions and technology. The Banker also organises awards such as Bank of the Year, prizes for Best Technology Projects or the Private Banking awards, alongside PWM magazine from the same group.

]]>
British magazine The Banker has named CaixaBank as ‘Best Private Bank for Customer Service in Europe 2017’. The Financial Time Group magazine included CaixaBank Private Banking in its Global Private Banking Awards for the quality of its service, its stringent customised advisory model, and application of continuous innovation in its business model to the benefit of customer service.

The panel of judges, 16 executives working in the banking sector and strategic consultancy, took due note of CaixaBank Private Banking's customer service model, based on a combination of a universal office service, with more than 5,000 branches, a highly specialised team of managers and centres, and a range of technological features unique to the private banking sector.

CaixaBank was, in fact, the first bank in the world to deploy a technological service with the capacity for comprehensive communication and instrumentation of operations in a totally secure environment through its online channel Línea Abierta. This enables customers to be in contact with their managers at all times. CaixaBank Private Banking managers are skilled professionals with substantial financial advisory experience, as accredited by the international Wealth Management certificate issued by the Chartered Institute for Securities & Investment (CISI).

Jordi Gual, CaixaBank's Chairman, believes the new award is "acknowledgement of a management model inspired by the bank's values: quality, trust and social commitment. When they are applied to private banking, they are reflected in a unique way of understanding the stringent and totally customised advisory service provided by a team of highly qualified managers".

CaixaBank CEO Gonzalo Gortázar singled out the importance of innovation in the private banking business: "Technology helps boost communication between managers and customers, and this is a key feature to maintain a relation of proximity in order to customise the advisory process. Working on continuous innovation also helps us create more efficient new services".

BPI, the Portuguese bank which has formed part of the CaixaBank Group since February, also received an award from The Banker for Best Private Banking in Portugal, as a reflection of its growth in this business segment and the quality service it offers its customers.

About CaixaBank Private Banking

CaixaBank Private Banking is one of the largest banks in the sector in Spain, with €62,200 million in assets under management and over 57,200 customers, until 30th September. The range of products and services targets customers with more than €500,000 at their disposal. This year the volume of assets specifically managed in this segment rose by 4.9%.

The key to success is based on a private banking model which is a combination of the universal office service, with more than 5,000 branches, with a specialised service featuring 550 managers, 44 exclusive centres and a range of technological features to offer advice from any location. In 2017 CaixaBank Private Banking was named by Euromoney magazine as Best Private Bank in Spain in the 2017 Private Banking Surveys. In 2016 it was also named Best Private Bank in Digital Communication by The Banker.

About The Banker

The Banker is a British publication owned by the Financial Time Group, which has been providing economic and financial information since 1926. It also covers news in markets, banking, regulation and risk, transactions and technology. The Banker also organises awards such as Bank of the Year, prizes for Best Technology Projects or the Private Banking awards, alongside PWM magazine from the same group.

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0
<![CDATA[CaixaBank drives up profits by 53.4% to €1,488 million, with an €11,000 million increase in assets under management in Spain]]> https://blog.caixabank.es/?p=23645 2017-10-24T00:00:00.0Z 2017-10-24T00:00:00.0Z <![CDATA[CaixaBank drives up profits by 53.4% to €1,488 million, with an €11,000 million increase in assets under management in Spain]]>
  •  Net interest income gains 15.2% to reach €3,550 million (+6.5% excluding BPI); fee and commission income totals €1,867 million (+20.8%, +8.2% excluding BPI), while income and expense arising from insurance and reinsurance contracts climb 65.9% to €354 million.
  • Gross income amounts to €6,491 million. The 9.3% increase with respect to the first nine months of the previous year is down to the integration of BPI and higher income from banking and insurance business.
  • The NPL ratio is 6.4%, well below the average among peers, while the coverage ratio improves to 50% (47% at year-end 2016).
  • Total liquid assets stood at €71,581 million. The Group's liquidity position strengthened in the course of the year, with a Liquidity Coverage Ratio (LCR) of 213%, well clear of the minimum requirement of 80%.
  • The CaixaBank Group's ROTE improved to 8% (+235 basis points in the year), driven by a sound performance by CaixaBank banking and insurance business, producing returns of 10.5%.
  • The CaixaBank Group has a fully-loaded Common Equity Tier 1 (CET1) ratio of 11.7%, within the 11-12% target band envisioned in the Strategic Plan, and almost 3 percentage points clear of the supervisory requirement of 8.75%.
  • The CaixaBank Group, the number one retail bank in Spain with Jordi Gual as Chairman and Gonzalo Gortázar as CEO, secured a net attributable profit of €1,488 million in the first nine months of 2017 (+53.4% compared to September 2016), the Group's best result ever for this period, and the same may be said of its quarterly profits, which stood at €649 million.

    The change up to September was fuelled by full consolidation of the results of BPI from February onwards, which impacted the main items on the income statement, and by intensive commercial activity at CaixaBank.

    This commercial strength translates to high income generation capacity, with gross income of €6,491 million. The year-on-year change (+9.3%) is down to the integration of BPI and higher core income from banking business (net interest income, fee and commission income and income from insurance business), which up by 19.4% at the Group and 10% at CaixaBank. This healthy set of figures has offset the lower earnings on financial assets and liabilities.

    Profitability at the CaixaBank Group has gained 235 basis points since December to stand at 8%, while recurring ROTE from banking and insurance business stands at 10.5%, with profit of €1,490 million over the first nine months of the year.

    CaixaBank continues to lead the retail banking sector in Spain, with a top-ranking market penetration of 26.7% (+100 basis points in the last twelve months). It also ranks first in payroll deposits with a 26.6% share, and also in insurance products, plans and funds under management, with 21.8%.

    It also leads the way in terms of online banking and mobile banking, with 5.6 million and 4.1 million customers respectively. CaixaBank’s business model relies heavily on technology and digitalisation, with 29,500 smart PCs up and running and 42 million digital signatures.

    Net interest income climbs to €3,550 million (+15.2%)

    Against a backdrop of rock-bottom interest rates, net interest income totalled €3,550 million (+15.2% year on year) following the integration of business from BPI, which contributed growth of 8.7%. At CaixaBank, net interest income was up 6.5% largely in response to sound management of retail activity. The period saw a sharp reduction in the cost of maturity deposits and also a drop in income as the climate of low market interest rates sapped returns on the loan and fixed income portfolios.

    Fee and commission income totalled €1,867 million. The change here (+20.8%) was driven by the contribution made by BPI (+12.6%) and income obtained from commercial activity at CaixaBank (+8.2%), indicating an increase in transaction volumes and in fees from investment banking transactions.

    Recurring administrative expenses, depreciation and amortisation total €3,343 million (+11.5%), largely in response to the integration of BPI, although they remain steady on a like-for-like basis. The two early retirement agreements signed in 2017 will generate yearly savings of €104 million. Extraordinary costs of €109 million were booked in connection with BPI.

    Gains/losses on financial assets and liabilities and other fell to €287 million (-60%), while income from the investee portfolio was up by 11.7% to €614 million, partly due to the sound performance of inestees in terms of results, absorbing the impact of the sale of 2% of BPI's stake in BFA (-€97 million attributed), booked in January before the takeover, and certain perimeter changes.

    Leadership in long-term savings products

    On the commercial front at CaixaBank, the period saw sharp growth in insurance and asset management business. Assets under management stand at €86,860 million, up by 6.1% in the year.

    Following the pattern observed in recent years, assets under management in investment funds, portfolios and SICAVs made sizeable gains to stand at €60,331 million (+6.5% in the year), while pension plans also performed well (+5.2% in the year) to reach €26,529 million.

    CaixaBank remains the leader when it comes to assets under management through insurance products, plans and funds, with a market share of 21.8%.

    The Group's total customer funds are €350,014 million, up 15.2% (+46,119 million) in 2017 following the integration of BPI (+11.5%, 34,773 million). At CaixaBank, customer funds are up 3.7% in 2017 (+11,346 million), with a good quarterly performance (+0.3%) in a quarter normally prone to reductions in AUM.

    CaixaBank's gross lending portfolio is down by 1.5% and the performing portfolio is down by 1.1% in 2017. If we exclude the drop in lending to CriteriaCaixa due to the process of prudential deconsolidation (with a relevant impact on the first quarter of 2017), the performing portfolio has lost only 0.6%. Loans to the non-real estate development segment also performed well, up by 1.8% in the year, while consumer credit climbed 18.9%.

    The Group has an NPL ratio of 6.4%

    The CaixaBank Group’s NPL ratio was 6.4% (6.9% at 31 December 2016), well below the average for the sector, while the NPL coverage ratio improved to 50% (47% at year-end 2016).

    Loan loss provisions totalled €658 million (-5.5% on the same period in 2016, with a quarterly change of -16.0%). Meanwhile, other charges to provisions totalled €800 million, mainly featuring €455 million in connection with early retirements (€152 million and €303 million in the first and second quarter of the year respectively) and €154 million in write-downs on exposure to the SAREB.

    In connection with floor clauses, CaixaBank has now made payment on half of the approximately 94,000 claims received which were eligible for the extrajudicial proceedings stipulated in Royal Decree-Law 1/2017. These payments were made in cases where it was considered, following an exhaustive stringent review by a team of more than 270 employees, that the floor clauses concerned, mostly in relation to companies taken over in recent years, did not meet the transparency criteria established in case-law. The amount paid was €210 million.

    Strong boost to liquidity throughout the year

    Total liquid assets stood at €71,581 million. The Group's liquidity position strengthened in the course of the year, with a Liquidity Coverage Ratio (LCR) of 213%, well clear of the minimum requirement of 80%.

    The CaixaBank Group had a fully-loaded Common Equity Tier 1 (CET1) ratio of 11.7% at 30 September, within the target band established in the 2015-2018 Strategic Plan (11-12%), and almost 3 percentage points clear of the supervisory requirement of 8.75%. Following the integration of BPI, the ratio gained 50 basis points in the first nine months of the year on the back of solid generation of profits, but shed 16 basis points, mostly due to market conditions.

    Meanwhile, fully-loaded total capital was 15.8%, exceeding the 14.5% target established in the Strategic Plan. The ratio was boosted in the first nine months of the year with a €1,000 million issue of AT1 and several issues of subordinated debt in the total amount of €2,150 million, between February and July.

    BPI contributes €180 million to the CaixaBank Group's earnings

    As of 1 February CaixaBank's stake in BPI (84.5%) has been fully consolidated, whereas previously it was consolidated using the equity method (45.5%). Over those eight months BPI has contributed €180 million to CaixaBank’s profits (€103 million in the third quarter).

    The highlights of BPI earnings in the third quarter were as follows:

    • Gross income climbed by 10.2% thanks to a good performance by net interest income (+4.0%) and fee income (+4.2%), along with other operating income and expenses.
    •  BPI’s NPL ratio fell to 5.5%, using the CaixaBank Group's NPL classification criteria, with a coverage ratio of 81%.
    •  BPI succeeded in boosting its capital adequacy during the year, pushing its fully-loaded Common Equity Tier 1 (CET1) from 10.3% to 11.5% over the nine months.

    Welfare Projects: changing the present, building the future

    The ”la Caixa” Banking Foundation led by Isidro Fainé completed the third quarter of 2017 to observe the transformational impact of its projects. The final straight in 2017 also marks the halfway point in the bank's 2016-2019 Strategic Plan, which has earmarked total investment of over €2,000 million euros for social, educational, cultural and research projects. This master plan supports the Banking Foundation, which directly oversees Welfare Projects and uses CriteriaCaixa to pool all the shareholdings of the ”la Caixa” Group, including CaixaBank, as Spain's largest foundation and Europe's second largest.

    The Banking Foundation's social programmes are still its hallmarks , and the main beneficiaries are vulnerable groups, in a bid to foster equal opportunities. Specifically, these schemes are allocated 60% of the Welfare Projects' €510 million budget for 2017.

    One of the social initiatives is "CaixaProinfancia". Ten years on, the programme is now being extended to gradually cover all the autonomous communities.

    Between January and September 2017, CaixaProinfancia provided support for 53,662 vulnerable children and young people aged 0 to 18, along with members of their families, in a bid to break the vicious circle of inherited poverty. In coherence with its main lines of action, CaixaProinfancia recently implemented a back to school scheme for almost 38,000 children on the programme. 

    More than 22,000 jobs created

    Another priority of the Welfare Projects is the creation of employment, and most especially for disadvantaged groups. Through the job integration scheme Incorpora, a total of 22,433 jobs for people at risk or in situations of exclusion were created between January and September this year, thanks to the assistance of 8,516 companies.

    Moving to healthcare, the bank has an aid programme for people with advanced illnesses at 123 health care centres. In the first three quarters of the year, a total of 17,727 patients received psychological and social support, as did 22,289 family members.

    Providing easier access to housing is another strategic priority of the Strategic Plan. The ”la Caixa” Group already has upwards of 32,700 flats available to those earning low incomes, with monthly rents starting at just €85.

    The elderly are also still a priority in the bank's social projects. Between January and September, over 580,000 people were involved in 11,722 initiatives to boost their social participation, taking action to improve their lifestyles, prevent loneliness and assist with their personal development.

    On top of all this, we have the extremely successful milk collection campaign Milk moustache for all kids, which is aimed at vulnerable families and is supported by food banks across Spain. In its third year, the scheme collected 1.2 million litres of milk thanks to public solidarity.

    The main achievement in the realm of educational action was the award of 77 grants for post-graduate studies at some of the finest universities and research centres in Spain. Welfare Projects also created the new ”la Caixa” post-doctorate grant programme, Junior Leader. The programme sets out to engage the best researchers in Spain and other countries to carry out projects at Spanish research centres and universities.

    With this goal in mind, the EduCaixa programme has reached out to 1.5 million pupils at 6,710 schools in Spain. The initiative offers innovative, practical and easy-to-access educational resources, with programmes designed to hone entrepreneurial skills, boost careers in science, and disseminate art and culture.

    Meanwhile, the ”la Caixa” Banking Foundation and the Telefónica Foundation continue to work together on their joint ProFuturo project. The initiative, inspired by Pope Francis, seeks to give a boost to the digital education of children, teenagers and adults from the most underprivileged regions of Africa, Latin America, the Middle East and South-East Asia.

    On the international stage, a joint innovative project was launched alongside the United Nations High Commissioner for Refugees (UNHCR) to improve the living conditions of refugees, which concentrates on preventing malnutrition.

    With the Research Essentials

    The Strategic Plan is heavily committed to research, and aims to triple its budget to €90 million in 2019. This has been made clear by the Banking Foundation's new communication campaign, which pays homage to the scientists who dedicate their lives to preserving one of the most important things in life: our health. They are the Essentials.

    In this regard, 23 projects selected by CaixaImpulse were presented as part of a programme to pass on scientific knowledge to society through patents, the creation of companies, or transfer agreements.

    In the cultural realm, highlights include the superb range of events and activities arranged by the eight CaixaForum centres. Exhibitions currently running or due shortly include Warhol. Mechanical art (CaixaForum Barcelona); The world of Giorgio de Chirico. Dream or reality (CaixaForum Madrid); Disney. The art of storytelling (CaixaForum Sevilla) and Goya and the illustrated court (CaixaForum Zaragoza).

     

    ]]>
  •  Net interest income gains 15.2% to reach €3,550 million (+6.5% excluding BPI); fee and commission income totals €1,867 million (+20.8%, +8.2% excluding BPI), while income and expense arising from insurance and reinsurance contracts climb 65.9% to €354 million.
  • Gross income amounts to €6,491 million. The 9.3% increase with respect to the first nine months of the previous year is down to the integration of BPI and higher income from banking and insurance business.
  • The NPL ratio is 6.4%, well below the average among peers, while the coverage ratio improves to 50% (47% at year-end 2016).
  • Total liquid assets stood at €71,581 million. The Group's liquidity position strengthened in the course of the year, with a Liquidity Coverage Ratio (LCR) of 213%, well clear of the minimum requirement of 80%.
  • The CaixaBank Group's ROTE improved to 8% (+235 basis points in the year), driven by a sound performance by CaixaBank banking and insurance business, producing returns of 10.5%.
  • The CaixaBank Group has a fully-loaded Common Equity Tier 1 (CET1) ratio of 11.7%, within the 11-12% target band envisioned in the Strategic Plan, and almost 3 percentage points clear of the supervisory requirement of 8.75%.
  • The CaixaBank Group, the number one retail bank in Spain with Jordi Gual as Chairman and Gonzalo Gortázar as CEO, secured a net attributable profit of €1,488 million in the first nine months of 2017 (+53.4% compared to September 2016), the Group's best result ever for this period, and the same may be said of its quarterly profits, which stood at €649 million.

    The change up to September was fuelled by full consolidation of the results of BPI from February onwards, which impacted the main items on the income statement, and by intensive commercial activity at CaixaBank.

    This commercial strength translates to high income generation capacity, with gross income of €6,491 million. The year-on-year change (+9.3%) is down to the integration of BPI and higher core income from banking business (net interest income, fee and commission income and income from insurance business), which up by 19.4% at the Group and 10% at CaixaBank. This healthy set of figures has offset the lower earnings on financial assets and liabilities.

    Profitability at the CaixaBank Group has gained 235 basis points since December to stand at 8%, while recurring ROTE from banking and insurance business stands at 10.5%, with profit of €1,490 million over the first nine months of the year.

    CaixaBank continues to lead the retail banking sector in Spain, with a top-ranking market penetration of 26.7% (+100 basis points in the last twelve months). It also ranks first in payroll deposits with a 26.6% share, and also in insurance products, plans and funds under management, with 21.8%.

    It also leads the way in terms of online banking and mobile banking, with 5.6 million and 4.1 million customers respectively. CaixaBank’s business model relies heavily on technology and digitalisation, with 29,500 smart PCs up and running and 42 million digital signatures.

    Net interest income climbs to €3,550 million (+15.2%)

    Against a backdrop of rock-bottom interest rates, net interest income totalled €3,550 million (+15.2% year on year) following the integration of business from BPI, which contributed growth of 8.7%. At CaixaBank, net interest income was up 6.5% largely in response to sound management of retail activity. The period saw a sharp reduction in the cost of maturity deposits and also a drop in income as the climate of low market interest rates sapped returns on the loan and fixed income portfolios.

    Fee and commission income totalled €1,867 million. The change here (+20.8%) was driven by the contribution made by BPI (+12.6%) and income obtained from commercial activity at CaixaBank (+8.2%), indicating an increase in transaction volumes and in fees from investment banking transactions.

    Recurring administrative expenses, depreciation and amortisation total €3,343 million (+11.5%), largely in response to the integration of BPI, although they remain steady on a like-for-like basis. The two early retirement agreements signed in 2017 will generate yearly savings of €104 million. Extraordinary costs of €109 million were booked in connection with BPI.

    Gains/losses on financial assets and liabilities and other fell to €287 million (-60%), while income from the investee portfolio was up by 11.7% to €614 million, partly due to the sound performance of inestees in terms of results, absorbing the impact of the sale of 2% of BPI's stake in BFA (-€97 million attributed), booked in January before the takeover, and certain perimeter changes.

    Leadership in long-term savings products

    On the commercial front at CaixaBank, the period saw sharp growth in insurance and asset management business. Assets under management stand at €86,860 million, up by 6.1% in the year.

    Following the pattern observed in recent years, assets under management in investment funds, portfolios and SICAVs made sizeable gains to stand at €60,331 million (+6.5% in the year), while pension plans also performed well (+5.2% in the year) to reach €26,529 million.

    CaixaBank remains the leader when it comes to assets under management through insurance products, plans and funds, with a market share of 21.8%.

    The Group's total customer funds are €350,014 million, up 15.2% (+46,119 million) in 2017 following the integration of BPI (+11.5%, 34,773 million). At CaixaBank, customer funds are up 3.7% in 2017 (+11,346 million), with a good quarterly performance (+0.3%) in a quarter normally prone to reductions in AUM.

    CaixaBank's gross lending portfolio is down by 1.5% and the performing portfolio is down by 1.1% in 2017. If we exclude the drop in lending to CriteriaCaixa due to the process of prudential deconsolidation (with a relevant impact on the first quarter of 2017), the performing portfolio has lost only 0.6%. Loans to the non-real estate development segment also performed well, up by 1.8% in the year, while consumer credit climbed 18.9%.

    The Group has an NPL ratio of 6.4%

    The CaixaBank Group’s NPL ratio was 6.4% (6.9% at 31 December 2016), well below the average for the sector, while the NPL coverage ratio improved to 50% (47% at year-end 2016).

    Loan loss provisions totalled €658 million (-5.5% on the same period in 2016, with a quarterly change of -16.0%). Meanwhile, other charges to provisions totalled €800 million, mainly featuring €455 million in connection with early retirements (€152 million and €303 million in the first and second quarter of the year respectively) and €154 million in write-downs on exposure to the SAREB.

    In connection with floor clauses, CaixaBank has now made payment on half of the approximately 94,000 claims received which were eligible for the extrajudicial proceedings stipulated in Royal Decree-Law 1/2017. These payments were made in cases where it was considered, following an exhaustive stringent review by a team of more than 270 employees, that the floor clauses concerned, mostly in relation to companies taken over in recent years, did not meet the transparency criteria established in case-law. The amount paid was €210 million.

    Strong boost to liquidity throughout the year

    Total liquid assets stood at €71,581 million. The Group's liquidity position strengthened in the course of the year, with a Liquidity Coverage Ratio (LCR) of 213%, well clear of the minimum requirement of 80%.

    The CaixaBank Group had a fully-loaded Common Equity Tier 1 (CET1) ratio of 11.7% at 30 September, within the target band established in the 2015-2018 Strategic Plan (11-12%), and almost 3 percentage points clear of the supervisory requirement of 8.75%. Following the integration of BPI, the ratio gained 50 basis points in the first nine months of the year on the back of solid generation of profits, but shed 16 basis points, mostly due to market conditions.

    Meanwhile, fully-loaded total capital was 15.8%, exceeding the 14.5% target established in the Strategic Plan. The ratio was boosted in the first nine months of the year with a €1,000 million issue of AT1 and several issues of subordinated debt in the total amount of €2,150 million, between February and July.

    BPI contributes €180 million to the CaixaBank Group's earnings

    As of 1 February CaixaBank's stake in BPI (84.5%) has been fully consolidated, whereas previously it was consolidated using the equity method (45.5%). Over those eight months BPI has contributed €180 million to CaixaBank’s profits (€103 million in the third quarter).

    The highlights of BPI earnings in the third quarter were as follows:

    • Gross income climbed by 10.2% thanks to a good performance by net interest income (+4.0%) and fee income (+4.2%), along with other operating income and expenses.
    •  BPI’s NPL ratio fell to 5.5%, using the CaixaBank Group's NPL classification criteria, with a coverage ratio of 81%.
    •  BPI succeeded in boosting its capital adequacy during the year, pushing its fully-loaded Common Equity Tier 1 (CET1) from 10.3% to 11.5% over the nine months.

    Welfare Projects: changing the present, building the future

    The ”la Caixa” Banking Foundation led by Isidro Fainé completed the third quarter of 2017 to observe the transformational impact of its projects. The final straight in 2017 also marks the halfway point in the bank's 2016-2019 Strategic Plan, which has earmarked total investment of over €2,000 million euros for social, educational, cultural and research projects. This master plan supports the Banking Foundation, which directly oversees Welfare Projects and uses CriteriaCaixa to pool all the shareholdings of the ”la Caixa” Group, including CaixaBank, as Spain's largest foundation and Europe's second largest.

    The Banking Foundation's social programmes are still its hallmarks , and the main beneficiaries are vulnerable groups, in a bid to foster equal opportunities. Specifically, these schemes are allocated 60% of the Welfare Projects' €510 million budget for 2017.

    One of the social initiatives is "CaixaProinfancia". Ten years on, the programme is now being extended to gradually cover all the autonomous communities.

    Between January and September 2017, CaixaProinfancia provided support for 53,662 vulnerable children and young people aged 0 to 18, along with members of their families, in a bid to break the vicious circle of inherited poverty. In coherence with its main lines of action, CaixaProinfancia recently implemented a back to school scheme for almost 38,000 children on the programme. 

    More than 22,000 jobs created

    Another priority of the Welfare Projects is the creation of employment, and most especially for disadvantaged groups. Through the job integration scheme Incorpora, a total of 22,433 jobs for people at risk or in situations of exclusion were created between January and September this year, thanks to the assistance of 8,516 companies.

    Moving to healthcare, the bank has an aid programme for people with advanced illnesses at 123 health care centres. In the first three quarters of the year, a total of 17,727 patients received psychological and social support, as did 22,289 family members.

    Providing easier access to housing is another strategic priority of the Strategic Plan. The ”la Caixa” Group already has upwards of 32,700 flats available to those earning low incomes, with monthly rents starting at just €85.

    The elderly are also still a priority in the bank's social projects. Between January and September, over 580,000 people were involved in 11,722 initiatives to boost their social participation, taking action to improve their lifestyles, prevent loneliness and assist with their personal development.

    On top of all this, we have the extremely successful milk collection campaign Milk moustache for all kids, which is aimed at vulnerable families and is supported by food banks across Spain. In its third year, the scheme collected 1.2 million litres of milk thanks to public solidarity.

    The main achievement in the realm of educational action was the award of 77 grants for post-graduate studies at some of the finest universities and research centres in Spain. Welfare Projects also created the new ”la Caixa” post-doctorate grant programme, Junior Leader. The programme sets out to engage the best researchers in Spain and other countries to carry out projects at Spanish research centres and universities.

    With this goal in mind, the EduCaixa programme has reached out to 1.5 million pupils at 6,710 schools in Spain. The initiative offers innovative, practical and easy-to-access educational resources, with programmes designed to hone entrepreneurial skills, boost careers in science, and disseminate art and culture.

    Meanwhile, the ”la Caixa” Banking Foundation and the Telefónica Foundation continue to work together on their joint ProFuturo project. The initiative, inspired by Pope Francis, seeks to give a boost to the digital education of children, teenagers and adults from the most underprivileged regions of Africa, Latin America, the Middle East and South-East Asia.

    On the international stage, a joint innovative project was launched alongside the United Nations High Commissioner for Refugees (UNHCR) to improve the living conditions of refugees, which concentrates on preventing malnutrition.

    With the Research Essentials

    The Strategic Plan is heavily committed to research, and aims to triple its budget to €90 million in 2019. This has been made clear by the Banking Foundation's new communication campaign, which pays homage to the scientists who dedicate their lives to preserving one of the most important things in life: our health. They are the Essentials.

    In this regard, 23 projects selected by CaixaImpulse were presented as part of a programme to pass on scientific knowledge to society through patents, the creation of companies, or transfer agreements.

    In the cultural realm, highlights include the superb range of events and activities arranged by the eight CaixaForum centres. Exhibitions currently running or due shortly include Warhol. Mechanical art (CaixaForum Barcelona); The world of Giorgio de Chirico. Dream or reality (CaixaForum Madrid); Disney. The art of storytelling (CaixaForum Sevilla) and Goya and the illustrated court (CaixaForum Zaragoza).

     

    ]]>
    0
    <![CDATA[Apple Pay now available to CaixaBank and imaginBank customers offering an easy, secure & private way to pay]]> https://blog.caixabank.es/?p=23645 2017-10-18T00:30:00.0Z 2017-10-18T00:30:00.0Z <![CDATA[Apple Pay now available to CaixaBank and imaginBank customers offering an easy, secure & private way to pay]]> CaixaBank, the Spanish banking industry leader in terms of electronic payment methods with more than 15 million cards in circulation, today brings its customers and imaginBank customers Apple Pay, which is transforming mobile payments with an easy, secure and private way to pay that’s fast and convenient. The service is now available for Visa cards issued by CaixaBank.

    CaixaBank’s engagement with mobile payments has come hand in hand with the growth of mobile banking. CaixaBank serves 4.2 million customers operating via mobile devices, and was the first bank in Spain to set up a mobile-only bank, imaginBank, where transactions are completed exclusively via apps.

    Security and privacy is at the core of Apple Pay. When you use a credit or debit card with Apple Pay, the actual card numbers are not stored on the device, nor on Apple servers. Instead, a unique Device Account Number is assigned, encrypted and securely stored in the Secure Element on your device. Each transaction is authorized with a one-time unique dynamic security code.

    “The launch of Apple Pay strengthens our bank’s leading position in online banking and mobile banking,” said Juan Alcaraz, CaixaBank’s Managing Director. “CaixaBank currently serves the most customers in Spain with mobile phones. Thus, by harnessing innovation and designing new digital solutions we will drive further growth both in terms of customer numbers and transactions, while also enhancing the user experience and service quality, which are central to the CaixaBank business model”.

    Apple Pay is easy to set up and users will continue to receive all of the rewards and benefits offered by credit and debit Visa cards. In stores, Apple Pay works with iPhone SE, iPhone 6 and later, and Apple Watch.

    Online shopping in apps and on websites accepting Apple Pay is as simple as thetouch of a finger with Touch ID, so there’s no need to manually fill out lengthy account forms or repeatedly type in shipping and billing information. When paying for goods and services on the go in apps or Safari, Apple Pay works with iPhone 6 and later, iPhone SE, iPad Pro, iPad Air 2, and iPad mini 3 and later. You can also use Apple Pay in Safari on any Mac introduced in or after 2012 running macOS Sierra and confirm the payment with iPhone 6 or later or Apple Watch, or with Touch ID on the new MacBook Pro

    CaixaBank was the first bank in Spain to harness mobile payments, launching pilot programmes in 2010 and rolling out the first commercial systems in 2013. It was likewise the first to deploy contactless POS terminals at merchants, which was essential to ensuring that mobile payments gained traction. At present, 9 out of every 10 CaixaBank POS terminals support contactless payments.

    For more information on Apple Pay, visit: http://www.apple.com/apple-pay/

    Notes to editors

    CaixaBank is the current leader in the Spanish payment methods market, with more than 15 million cards in circulation (including cards in mobile and wearable format), a market share in terms of purchases of 23.1%, and more than 340,000 POS deployed. In 2016 CaixaBank cards recorded turnover at merchants of 33.457 billion euros (up 14.3% against 2015), and 5.196 billion euros in online purchases. Likewise, there was a 17% uptick in transactions at merchants during the year, standing at 1.119 billion operations, with payments totalling 40.881 billion euros, 14% higher than in 2015.

    The bank has garnered international accolades in recent years for being the first in the world to implement key innovation initiatives in mobile banking and payment methods. As well as deploying mobile and contactless payments in Spain, it has developed other innovations such as wearable payments.

    ]]>
    CaixaBank, the Spanish banking industry leader in terms of electronic payment methods with more than 15 million cards in circulation, today brings its customers and imaginBank customers Apple Pay, which is transforming mobile payments with an easy, secure and private way to pay that’s fast and convenient. The service is now available for Visa cards issued by CaixaBank.

    CaixaBank’s engagement with mobile payments has come hand in hand with the growth of mobile banking. CaixaBank serves 4.2 million customers operating via mobile devices, and was the first bank in Spain to set up a mobile-only bank, imaginBank, where transactions are completed exclusively via apps.

    Security and privacy is at the core of Apple Pay. When you use a credit or debit card with Apple Pay, the actual card numbers are not stored on the device, nor on Apple servers. Instead, a unique Device Account Number is assigned, encrypted and securely stored in the Secure Element on your device. Each transaction is authorized with a one-time unique dynamic security code.

    “The launch of Apple Pay strengthens our bank’s leading position in online banking and mobile banking,” said Juan Alcaraz, CaixaBank’s Managing Director. “CaixaBank currently serves the most customers in Spain with mobile phones. Thus, by harnessing innovation and designing new digital solutions we will drive further growth both in terms of customer numbers and transactions, while also enhancing the user experience and service quality, which are central to the CaixaBank business model”.

    Apple Pay is easy to set up and users will continue to receive all of the rewards and benefits offered by credit and debit Visa cards. In stores, Apple Pay works with iPhone SE, iPhone 6 and later, and Apple Watch.

    Online shopping in apps and on websites accepting Apple Pay is as simple as thetouch of a finger with Touch ID, so there’s no need to manually fill out lengthy account forms or repeatedly type in shipping and billing information. When paying for goods and services on the go in apps or Safari, Apple Pay works with iPhone 6 and later, iPhone SE, iPad Pro, iPad Air 2, and iPad mini 3 and later. You can also use Apple Pay in Safari on any Mac introduced in or after 2012 running macOS Sierra and confirm the payment with iPhone 6 or later or Apple Watch, or with Touch ID on the new MacBook Pro

    CaixaBank was the first bank in Spain to harness mobile payments, launching pilot programmes in 2010 and rolling out the first commercial systems in 2013. It was likewise the first to deploy contactless POS terminals at merchants, which was essential to ensuring that mobile payments gained traction. At present, 9 out of every 10 CaixaBank POS terminals support contactless payments.

    For more information on Apple Pay, visit: http://www.apple.com/apple-pay/

    Notes to editors

    CaixaBank is the current leader in the Spanish payment methods market, with more than 15 million cards in circulation (including cards in mobile and wearable format), a market share in terms of purchases of 23.1%, and more than 340,000 POS deployed. In 2016 CaixaBank cards recorded turnover at merchants of 33.457 billion euros (up 14.3% against 2015), and 5.196 billion euros in online purchases. Likewise, there was a 17% uptick in transactions at merchants during the year, standing at 1.119 billion operations, with payments totalling 40.881 billion euros, 14% higher than in 2015.

    The bank has garnered international accolades in recent years for being the first in the world to implement key innovation initiatives in mobile banking and payment methods. As well as deploying mobile and contactless payments in Spain, it has developed other innovations such as wearable payments.

    ]]>
    0