<![CDATA[CaixaBank - Communication]]> https://www.caixabank.com/aplnr/comunicacion/buscador/servicio.noticiasRSS_en.html WordPress <![CDATA[La solución que predice el comportamiento del terreno en una obra]]> https://blog.caixabank.es/?p=23645 2020-07-13T12:50:39.0Z 2020-07-13T12:50:39.0Z <![CDATA[La solución que predice el comportamiento del terreno en una obra]]> 0 <![CDATA[CaixaBank completes presidency of the Global Compact Network Spain after championing its role as a promoter of the Agenda for Sustainable Development in Spain]]> https://blog.caixabank.es/?p=23645 2020-07-06T00:00:00.0Z 2020-07-06T00:00:00.0Z <![CDATA[CaixaBank completes presidency of the Global Compact Network Spain after championing its role as a promoter of the Agenda for Sustainable Development in Spain]]>
CaixaBank, Spain’s leading retail bank, will finalise its presidency of the Global Compact Network Spain (REPM in its Spanish acronym) on 8 July. Ángel Pes, president from 2012 until present, has accompanied the financial institution through completion of a cycle that has served to intensify the association's professionalisation in all fields of action.

The priority goals that CaixaBank established at the outset have been fulfilled, given that it has fostered the presence of the ten Principles of the Global Compact and the Sustainable Development Goals (SDG) in the Spanish business network. Similarly, it has managed to promote digitalisation in all the company's processes and services, while raising awareness around the Global Compact Network Spain in various socioeconomic sectors and forums in the country.

For Ángel Pes, president of the REPM as a representative of CaixaBank and deputy director of the financial institution, the overall balance for these years has been extremely positive. “CaixaBank's years in the presidency of the REPM have served to make it a benchmark for Spanish companies committed to social responsibility”, stated Pes.

One of the first decisions made by CaixaBank after taking up the presidency was to promote the digitalisation of processes conducted from REPM’s office. The flow of information and processes faced by the association required IT tools that could offer the members better resources and services. This process resulted in an improvement in user management and enabled the initiative to be ready for the major challenge posed by the approval of the 2030 Agenda in 2015.

As a result of this, it was able to address the major increase in members achieved during this time. In 2012, REPM had 256 members and at the close of May this year it now has 722, representing an almost threefold increase in members.

Partnerships with the national and international social and business fabric

Ángel Pes's arrival as a representative of CaixaBank also brought with it a significant rise in the visibility of the Global Compact Network Spain. In this period, the company has managed to foster projects and craft partnerships with various organisations and representatives of the country's social and business sectors such as CEOE, CEPYME, Chambers of Commerce, the General Council of Economists, as well as with the various central and autonomous governments. The purpose of most of these agreements has been to raise awareness around and boost the Sustainable Development Goals.

Among all the events held, the most prominent was that held at CaixaForum Madrid with the former Secretary-General of the United Nations, Ban Ki-moon, in October 2015. The Global Compact Network Spain is the only one of the 68 in existence that has held a meeting at the highest level with the Secretary-General of the United Nations and CEOs of companies subscribing to the Global Compact.

Internationally, the initiative has evolved towards a more resolute approach to its local networks, strengthening its brand image towards one that is more united under the name One Global Compact. For this new Global Compact strategic plan, REPM has been one of best positioned members as a result of being the network with highest number of signatories, and most prominent in its management: a leading position that it has upheld throughout this eight-year presidency. 

As a result of this international leadership, Ángel Pes was able to attend the UN Global Compact Board as the sole representative of a local network, from June 2012 to September 2015. The United Nations Global Compact Board of Directors is a body solely comprising around thirty members from all over the world that it is chaired by the Secretary-General of the United Nations.

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CaixaBank, Spain’s leading retail bank, will finalise its presidency of the Global Compact Network Spain (REPM in its Spanish acronym) on 8 July. Ángel Pes, president from 2012 until present, has accompanied the financial institution through completion of a cycle that has served to intensify the association's professionalisation in all fields of action.

The priority goals that CaixaBank established at the outset have been fulfilled, given that it has fostered the presence of the ten Principles of the Global Compact and the Sustainable Development Goals (SDG) in the Spanish business network. Similarly, it has managed to promote digitalisation in all the company's processes and services, while raising awareness around the Global Compact Network Spain in various socioeconomic sectors and forums in the country.

For Ángel Pes, president of the REPM as a representative of CaixaBank and deputy director of the financial institution, the overall balance for these years has been extremely positive. “CaixaBank's years in the presidency of the REPM have served to make it a benchmark for Spanish companies committed to social responsibility”, stated Pes.

One of the first decisions made by CaixaBank after taking up the presidency was to promote the digitalisation of processes conducted from REPM’s office. The flow of information and processes faced by the association required IT tools that could offer the members better resources and services. This process resulted in an improvement in user management and enabled the initiative to be ready for the major challenge posed by the approval of the 2030 Agenda in 2015.

As a result of this, it was able to address the major increase in members achieved during this time. In 2012, REPM had 256 members and at the close of May this year it now has 722, representing an almost threefold increase in members.

Partnerships with the national and international social and business fabric

Ángel Pes's arrival as a representative of CaixaBank also brought with it a significant rise in the visibility of the Global Compact Network Spain. In this period, the company has managed to foster projects and craft partnerships with various organisations and representatives of the country's social and business sectors such as CEOE, CEPYME, Chambers of Commerce, the General Council of Economists, as well as with the various central and autonomous governments. The purpose of most of these agreements has been to raise awareness around and boost the Sustainable Development Goals.

Among all the events held, the most prominent was that held at CaixaForum Madrid with the former Secretary-General of the United Nations, Ban Ki-moon, in October 2015. The Global Compact Network Spain is the only one of the 68 in existence that has held a meeting at the highest level with the Secretary-General of the United Nations and CEOs of companies subscribing to the Global Compact.

Internationally, the initiative has evolved towards a more resolute approach to its local networks, strengthening its brand image towards one that is more united under the name One Global Compact. For this new Global Compact strategic plan, REPM has been one of best positioned members as a result of being the network with highest number of signatories, and most prominent in its management: a leading position that it has upheld throughout this eight-year presidency. 

As a result of this international leadership, Ángel Pes was able to attend the UN Global Compact Board as the sole representative of a local network, from June 2012 to September 2015. The United Nations Global Compact Board of Directors is a body solely comprising around thirty members from all over the world that it is chaired by the Secretary-General of the United Nations.

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<![CDATA[CaixaBank, first Spanish bank to enable non-residents to open an account and apply for a mortgage online]]> https://blog.caixabank.es/?p=23645 2020-07-06T00:00:00.0Z 2020-07-06T00:00:00.0Z <![CDATA[CaixaBank, first Spanish bank to enable non-residents to open an account and apply for a mortgage online]]>
CaixaBank, Spain’s leading retail bank headed by chairman Jordi Gual and chief executive officer Gonzalo Gortázar, has become the country’s first bank to present two digital solutions to accompany and facilitate banking for Spain's non-residents.

The new platform for digital on-boarding with the bank allows non-residents of Spain to sign up with HolaBank, the bank's program intended for the international community, in a digital way, from any device and anywhere.

The service, intended for Western European citizens with interests or property in Spain, enables them to complete the sign-up process in English through the bank's fully secured website and in six easy steps. With a video identification system and the signing of the contract carried out through SMS, new customers can have an HolaBank account within 48 hours and can sign up to CaixaBankNow online banking, where they can access all the benefits of the specific program for the international community digitally, as well as its financial and non-financial services. They can also receive transfers from abroad, make transfers within Spain, pay bills by direct debit, translate documents, and gain assistance with moving house or relocating, in addition to other services.  Once the online process is completed, the new clients will only have to confirm their identity in a physical branch within 3 months.

The service, groundbreaking in Spain, has been acknowledged for its innovation at The Innovators 2020 awards by the US magazine Global Finance. 

MortgageNow, an online mortgage application for non-residents

The new digital on-boarding comes in addition to MortgageNow, a digital mortgage application service for non-residents in Spain and international real estate brokers, and a pioneering service in the country. This service allows potential international buyers of property in Spain to apply for a mortgage from their country, in a fully secure way and with a feasibility response in 48 hours.

The platform includes the lists of documentation customised by country and the type of occupation in the customer's language and enables the registration of the documentation required to carry out the mortgage study, with no need to translate it into Spanish.  In addition, there is a private space for real-estate brokers who can manage all their applications with the guarantee of a fast feasibility response.

Both the digital on-boarding and MortgageNow are intended for people with an interest or property in Spain who are residents of Europe, who want to progress in their banking and real-estate procedures. It is available for people living in Germany, Austria, Belgium, Denmark, Italy, Luxembourg, Norway, Netherlands, Finland, France, Ireland, Portugal, Sweden, Switzerland and the United Kingdom.

To use the MortgageNow program, it is not necessary to be a CaixaBank customer, but instead to simply live in Europe and have an interest in purchasing a property in Spain.

In Spain, more than 62,000 property purchase agreement operations were carried out by non-residents in 2019, according to data from the Spanish Land Registry. This represents 12.5% of the national total, with major importance on the Mediterranean coast and islands.

HolaBank has close to 445,000 customers from 15 Western European countries who spend long periods in Spain, representing a market share of over 33%. 

Digital transformation and agile methodology to offer the best service at any time anywhere

Both the digital on-boarding and MortgageNow are a result of CaixaBank's strong commitment to innovation and digitalisation, enabling the bank to expedite innovative proposals for customers and potential customers, accompanying them in any country and through any service channel, adapting to the new constraints generated by the worldwide health crisis.

The digital sign-up process for non-residents has been conceptualised and created in just six months, thanks to the use of agile methodologies, with the involvement of various departments and companies of CaixaBank Group.

It has been developed in the Customer Lab area, a new initiative from the bank's business department to design and expedite innovative proposals focused on the needs of CaixaBank's customers in any setting and channel.

In Customer Lab, multi-disciplinary and autonomous teams work geared towards a specific need of customers to come up with the best solution, in an agile and reiterative way. This methodology brings to the development process the competitive edge of start-ups and small enterprises, which are necessary to compete in an increasingly dynamic, liquid and demanding market.

The teams work by incorporating design thinking as a core axis to focus on customers' actual problems. Once the challenges have been set out and the design assumptions have been validated, the teams work with agile methodologies that aim to develop the added value, obtaining testable and measurable results in the market in less than six months, from which point the solution is subject to gradual ongoing improvement and adaptation to suit the customer. 

HolaBank, the CaixaBank program for international customers

HolaBank is CaixaBank's specialised program intended for international customers who spend long periods in or who want to move to Spain.

HolaBank accompanies international customers, offering them a comprehensive financial service, with a customised service model and consultancy to meet the needs of people who do not live in Spain. To do so, the bank has 164 branches deployed throughout 70 municipalities of the Spanish coast and islands, and upwards of 500 multi-lingual advisers who are experts in international banking and high-value financial advisory. As part of its online service, HolaBank offers a 24-hour service in more than 20 languages.

HolaBank also offers a portfolio of financial and non-financial products and services, especially designed to meet the specific needs of CaixaBank's 495,000 international customers. This is the case with HolaBank Club or HolaBank Living Solutions Account, with services in various languages, such as financial advice, telephone healthcare assistance, online translators and interpreters, a personal assistant and a domestic emergency service, among others.

In this way, CaixaBank strengthens its strategy of offering a banking model specialised into sectors, fully tailored to suit the needs of each customer profile, with the goal of always offering the best customer experience.

]]>

CaixaBank, Spain’s leading retail bank headed by chairman Jordi Gual and chief executive officer Gonzalo Gortázar, has become the country’s first bank to present two digital solutions to accompany and facilitate banking for Spain's non-residents.

The new platform for digital on-boarding with the bank allows non-residents of Spain to sign up with HolaBank, the bank's program intended for the international community, in a digital way, from any device and anywhere.

The service, intended for Western European citizens with interests or property in Spain, enables them to complete the sign-up process in English through the bank's fully secured website and in six easy steps. With a video identification system and the signing of the contract carried out through SMS, new customers can have an HolaBank account within 48 hours and can sign up to CaixaBankNow online banking, where they can access all the benefits of the specific program for the international community digitally, as well as its financial and non-financial services. They can also receive transfers from abroad, make transfers within Spain, pay bills by direct debit, translate documents, and gain assistance with moving house or relocating, in addition to other services.  Once the online process is completed, the new clients will only have to confirm their identity in a physical branch within 3 months.

The service, groundbreaking in Spain, has been acknowledged for its innovation at The Innovators 2020 awards by the US magazine Global Finance. 

MortgageNow, an online mortgage application for non-residents

The new digital on-boarding comes in addition to MortgageNow, a digital mortgage application service for non-residents in Spain and international real estate brokers, and a pioneering service in the country. This service allows potential international buyers of property in Spain to apply for a mortgage from their country, in a fully secure way and with a feasibility response in 48 hours.

The platform includes the lists of documentation customised by country and the type of occupation in the customer's language and enables the registration of the documentation required to carry out the mortgage study, with no need to translate it into Spanish.  In addition, there is a private space for real-estate brokers who can manage all their applications with the guarantee of a fast feasibility response.

Both the digital on-boarding and MortgageNow are intended for people with an interest or property in Spain who are residents of Europe, who want to progress in their banking and real-estate procedures. It is available for people living in Germany, Austria, Belgium, Denmark, Italy, Luxembourg, Norway, Netherlands, Finland, France, Ireland, Portugal, Sweden, Switzerland and the United Kingdom.

To use the MortgageNow program, it is not necessary to be a CaixaBank customer, but instead to simply live in Europe and have an interest in purchasing a property in Spain.

In Spain, more than 62,000 property purchase agreement operations were carried out by non-residents in 2019, according to data from the Spanish Land Registry. This represents 12.5% of the national total, with major importance on the Mediterranean coast and islands.

HolaBank has close to 445,000 customers from 15 Western European countries who spend long periods in Spain, representing a market share of over 33%. 

Digital transformation and agile methodology to offer the best service at any time anywhere

Both the digital on-boarding and MortgageNow are a result of CaixaBank's strong commitment to innovation and digitalisation, enabling the bank to expedite innovative proposals for customers and potential customers, accompanying them in any country and through any service channel, adapting to the new constraints generated by the worldwide health crisis.

The digital sign-up process for non-residents has been conceptualised and created in just six months, thanks to the use of agile methodologies, with the involvement of various departments and companies of CaixaBank Group.

It has been developed in the Customer Lab area, a new initiative from the bank's business department to design and expedite innovative proposals focused on the needs of CaixaBank's customers in any setting and channel.

In Customer Lab, multi-disciplinary and autonomous teams work geared towards a specific need of customers to come up with the best solution, in an agile and reiterative way. This methodology brings to the development process the competitive edge of start-ups and small enterprises, which are necessary to compete in an increasingly dynamic, liquid and demanding market.

The teams work by incorporating design thinking as a core axis to focus on customers' actual problems. Once the challenges have been set out and the design assumptions have been validated, the teams work with agile methodologies that aim to develop the added value, obtaining testable and measurable results in the market in less than six months, from which point the solution is subject to gradual ongoing improvement and adaptation to suit the customer. 

HolaBank, the CaixaBank program for international customers

HolaBank is CaixaBank's specialised program intended for international customers who spend long periods in or who want to move to Spain.

HolaBank accompanies international customers, offering them a comprehensive financial service, with a customised service model and consultancy to meet the needs of people who do not live in Spain. To do so, the bank has 164 branches deployed throughout 70 municipalities of the Spanish coast and islands, and upwards of 500 multi-lingual advisers who are experts in international banking and high-value financial advisory. As part of its online service, HolaBank offers a 24-hour service in more than 20 languages.

HolaBank also offers a portfolio of financial and non-financial products and services, especially designed to meet the specific needs of CaixaBank's 495,000 international customers. This is the case with HolaBank Club or HolaBank Living Solutions Account, with services in various languages, such as financial advice, telephone healthcare assistance, online translators and interpreters, a personal assistant and a domestic emergency service, among others.

In this way, CaixaBank strengthens its strategy of offering a banking model specialised into sectors, fully tailored to suit the needs of each customer profile, with the goal of always offering the best customer experience.

]]>
0
<![CDATA[CaixaBank, recognised as a leading bank in foreign trade financing solutions by the IFC (World Bank Group)]]> https://blog.caixabank.es/?p=23645 2020-07-03T00:00:00.0Z 2020-07-03T00:00:00.0Z <![CDATA[CaixaBank, recognised as a leading bank in foreign trade financing solutions by the IFC (World Bank Group)]]>
CaixaBank has been named the Best Confirming Bank 2019 in the Global Trade Finance Awards FY2019, by the International Finance Corporation (IFC), a company of the World Bank Group. These awards, this year in their ninth edition, recognise leading companies in terms of foreign trade. 

IFC, the top multilateral institution dedicated exclusively to the private sector, singles out CaixaBank for its innovation and experience in developing foreign trade finance solutions, under the framework of the Global Trade Finance Programme (GTFP). 

CaixaBank has been contributing to the IFC's GTFP for more than five years, thanks to its steady commitment to boost foreign trade in emerging countries, and for offering its customers the best experience in the business financing process, both in countries where the institution has branches and in regions where it has no physical presence. 

Furthermore, CaixaBank participates in other foreign trade impulse programmes with institutions such as the Asian Development Bank, the Central American Bank for Economic Integration and the Inter-American Development Bank, among others.  

In 2019, the institution closed operations for a total of more than 900 million euros under the framework of programmes of foreign trade finance with multilateral coverage. Asia represented nearly 60% of the total turnover. There, CaixaBank has representation branches in Beijing, Shanghai, Hong Kong, India and Singapore. 

Through these programmes, CaixaBank is positioned as a pioneering institution in terms of foreign trade finance solutions, and strengthens its relations with local banks where it operates. CaixaBank has agreements in place with 1,600 international banks, to facilitate international the operations of businesses and individuals all over the world. 

CaixaBank has also been recognised as the "Domestic Factoring Provider of the Year" and the "International Factoring Provider of the Year" in the RFIx Awards 2020, which recognise leading companies in the receivables finance sector. 

CaixaBank is a pioneer in factoring solutions. This year, it signed its first sustainable factoring contract in Spain, and in 2019 it introduced its AgroFresh Factoring product, specialised in the agri-food industry. In 2018, it was the first Spanish company to launch a solution to fund businesses in the tourism sector, such as travel agencies (Tourism Factoring Solutions). 

CaixaBank, the bank chosen by companies 

CaixaBank consolidates itself as a benchmark institution for businesses with a specialised model, which has a network of 126 CaixaBank Empresas centres distributed across all the autonomous communities in Spain, with 1,200 highly-qualified employees and a solid reputation in business consulting. 

Internationally, CaixaBank supports its business customers in 127 countries through its operational branches, representation branches, correspondent banks and holdings, in addition to its highly-specialised advisers — specialists in financing and services, foreign trade and liquid assets, structured financing, tourism and real estate — who work in the branches in Spain, offering the best advice for business transactions abroad. The institution provides services to both SMEs and micro-enterprises beginning their export activities, and large corporations and business groups handling more complex international projects. 

CaixaBank's international presence 

CaixaBank's international presence is channelled in different ways: through its Portuguese subsidiary, BPI; through its International Banking network of branches and representation offices, all over the world; through cooperation agreements with first-rate international banks; and with stakes in international companies.  

CaixaBank's International Banking network comprises branches in Morocco, the United Kingdom, Germany, France and Poland. The institution also has 18 representation branches in all 5 continents: Istanbul (Turkey), Beijing, Shanghai and Hong Kong (China), Singapore, Dubai (United Arab Emirates), New Delhi (India), Cairo (Egypt), Algiers (Algeria), Johannesburg (South Africa), New York (the USA), Santiago de Chile (Chile), Bogotá (Colombia), Sao Paulo (Brazil), Lima (Peru), Sidney (Australia) and Toronto (Canada). It also has two Spanish Desk teams in Austria's Erste Bank and Mexico's Inbursa, to advise CaixaBank business customers in these markets. 

CaixaBank's international network is the only international banking network in Spain certified by AENOR. 

About the IFC

IFC—a sister organization of the World Bank and member of the World Bank Group—is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2019, we invested more than $19 billion in private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity. For more information, visit www.ifc.org.

]]>

CaixaBank has been named the Best Confirming Bank 2019 in the Global Trade Finance Awards FY2019, by the International Finance Corporation (IFC), a company of the World Bank Group. These awards, this year in their ninth edition, recognise leading companies in terms of foreign trade. 

IFC, the top multilateral institution dedicated exclusively to the private sector, singles out CaixaBank for its innovation and experience in developing foreign trade finance solutions, under the framework of the Global Trade Finance Programme (GTFP). 

CaixaBank has been contributing to the IFC's GTFP for more than five years, thanks to its steady commitment to boost foreign trade in emerging countries, and for offering its customers the best experience in the business financing process, both in countries where the institution has branches and in regions where it has no physical presence. 

Furthermore, CaixaBank participates in other foreign trade impulse programmes with institutions such as the Asian Development Bank, the Central American Bank for Economic Integration and the Inter-American Development Bank, among others.  

In 2019, the institution closed operations for a total of more than 900 million euros under the framework of programmes of foreign trade finance with multilateral coverage. Asia represented nearly 60% of the total turnover. There, CaixaBank has representation branches in Beijing, Shanghai, Hong Kong, India and Singapore. 

Through these programmes, CaixaBank is positioned as a pioneering institution in terms of foreign trade finance solutions, and strengthens its relations with local banks where it operates. CaixaBank has agreements in place with 1,600 international banks, to facilitate international the operations of businesses and individuals all over the world. 

CaixaBank has also been recognised as the "Domestic Factoring Provider of the Year" and the "International Factoring Provider of the Year" in the RFIx Awards 2020, which recognise leading companies in the receivables finance sector. 

CaixaBank is a pioneer in factoring solutions. This year, it signed its first sustainable factoring contract in Spain, and in 2019 it introduced its AgroFresh Factoring product, specialised in the agri-food industry. In 2018, it was the first Spanish company to launch a solution to fund businesses in the tourism sector, such as travel agencies (Tourism Factoring Solutions). 

CaixaBank, the bank chosen by companies 

CaixaBank consolidates itself as a benchmark institution for businesses with a specialised model, which has a network of 126 CaixaBank Empresas centres distributed across all the autonomous communities in Spain, with 1,200 highly-qualified employees and a solid reputation in business consulting. 

Internationally, CaixaBank supports its business customers in 127 countries through its operational branches, representation branches, correspondent banks and holdings, in addition to its highly-specialised advisers — specialists in financing and services, foreign trade and liquid assets, structured financing, tourism and real estate — who work in the branches in Spain, offering the best advice for business transactions abroad. The institution provides services to both SMEs and micro-enterprises beginning their export activities, and large corporations and business groups handling more complex international projects. 

CaixaBank's international presence 

CaixaBank's international presence is channelled in different ways: through its Portuguese subsidiary, BPI; through its International Banking network of branches and representation offices, all over the world; through cooperation agreements with first-rate international banks; and with stakes in international companies.  

CaixaBank's International Banking network comprises branches in Morocco, the United Kingdom, Germany, France and Poland. The institution also has 18 representation branches in all 5 continents: Istanbul (Turkey), Beijing, Shanghai and Hong Kong (China), Singapore, Dubai (United Arab Emirates), New Delhi (India), Cairo (Egypt), Algiers (Algeria), Johannesburg (South Africa), New York (the USA), Santiago de Chile (Chile), Bogotá (Colombia), Sao Paulo (Brazil), Lima (Peru), Sidney (Australia) and Toronto (Canada). It also has two Spanish Desk teams in Austria's Erste Bank and Mexico's Inbursa, to advise CaixaBank business customers in these markets. 

CaixaBank's international network is the only international banking network in Spain certified by AENOR. 

About the IFC

IFC—a sister organization of the World Bank and member of the World Bank Group—is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2019, we invested more than $19 billion in private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity. For more information, visit www.ifc.org.

]]>
0
<![CDATA[CaixaBank launches programme to detect young talent and bring on board professionals with great potential at the start of their career]]> https://blog.caixabank.es/?p=23645 2020-07-02T13:00:00.0Z 2020-07-02T13:00:00.0Z <![CDATA[CaixaBank launches programme to detect young talent and bring on board professionals with great potential at the start of their career]]> A total of 34 qualified young people have joined CaixaBank, Spain’s leading retail bank, in the framework of the first edition of the New Graduate Talent Program for attracting talent.

The company, headed by chairman Jordi Gual and chief executive officer Gonzalo Gortázar, has launched the initiative with the aim of detecting professionals with high potential at the outset of their career, and offering them the chance to take part in key projects in the company's corporate services.

The challenge of seeking out future banking leaders

The young people selected have passed a demanding recruitment process entered by 2,300 candidates from across Spain, which took place throughout the first six months of 2020. The process included various kinds of tests, video and dynamic presentations, some of which were of an innovative nature and specifically crafted to assess key skills, such as innovation, creativity, and analytical thinking.

The profiles of those recruited feature, on the one hand, young people with qualifications and skills to be expert professionals in commercial banking, with a special talent for innovation, who are customer-oriented, and have qualifications chiefly focused on the likes of Business Administration and Management, and Economics.  On the other hand, several of the candidates chosen have STEM (Science, Technology, Engineering, Mathematics) qualifications, and an interest for gaining an understanding of the banking sector and taking part in digital transformation projects.

All of them have a good academic record, a high level of English, good communications skills, an innovative approach, and a large capacity for self-motivation and self-leadership.

For the company, this programme enables it to bring on board young people for projects in which the contribution of new visions and approaches is key, such as areas linked to technology, innovation and development of the user experience.

Similarly, through this programme, the company commits to contributing to training future banking professionals. The participants of the New Graduate Talent Program will be connected to the financial institution for a two-year period and they will have a highly competitive remuneration package compared to the usual market conditions.

 

 

]]>
A total of 34 qualified young people have joined CaixaBank, Spain’s leading retail bank, in the framework of the first edition of the New Graduate Talent Program for attracting talent.

The company, headed by chairman Jordi Gual and chief executive officer Gonzalo Gortázar, has launched the initiative with the aim of detecting professionals with high potential at the outset of their career, and offering them the chance to take part in key projects in the company's corporate services.

The challenge of seeking out future banking leaders

The young people selected have passed a demanding recruitment process entered by 2,300 candidates from across Spain, which took place throughout the first six months of 2020. The process included various kinds of tests, video and dynamic presentations, some of which were of an innovative nature and specifically crafted to assess key skills, such as innovation, creativity, and analytical thinking.

The profiles of those recruited feature, on the one hand, young people with qualifications and skills to be expert professionals in commercial banking, with a special talent for innovation, who are customer-oriented, and have qualifications chiefly focused on the likes of Business Administration and Management, and Economics.  On the other hand, several of the candidates chosen have STEM (Science, Technology, Engineering, Mathematics) qualifications, and an interest for gaining an understanding of the banking sector and taking part in digital transformation projects.

All of them have a good academic record, a high level of English, good communications skills, an innovative approach, and a large capacity for self-motivation and self-leadership.

For the company, this programme enables it to bring on board young people for projects in which the contribution of new visions and approaches is key, such as areas linked to technology, innovation and development of the user experience.

Similarly, through this programme, the company commits to contributing to training future banking professionals. The participants of the New Graduate Talent Program will be connected to the financial institution for a two-year period and they will have a highly competitive remuneration package compared to the usual market conditions.

 

 

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0
<![CDATA[Major Eurozone banks start the implementation phase of a new unified payment scheme and solution, the European Payment Initiative (EPI)]]> https://blog.caixabank.es/?p=23645 2020-07-02T00:00:00.0Z 2020-07-02T00:00:00.0Z <![CDATA[Major Eurozone banks start the implementation phase of a new unified payment scheme and solution, the European Payment Initiative (EPI)]]>
Today, a group of 16 major European banks from five countries (Belgium, France, Germany, the Netherlands and Spain) paved the way for the future launch of the European Payments Initiative (EPI).

The ambition of EPI is to create a unified pan-European payment solution leveraging Instant Payments/SEPA Instant Credit Transfer (SCT Inst), offering a card for consumers and merchants across Europe, a digital wallet and P2P payments. The solution aims to become a new standard means of payment for European consumers and merchants in all types of transactions including in-store, online, cash withdrawal and “peer-to-peer” in addition to existing international payment scheme solutions.

A pan-European payment solution to bring concrete benefits to European merchants and consumers

EPI’s objective is to offer a digital payment solution that can be used anywhere in Europe and to supersede the fragmented landscape that currently still exists. In doing so, EPI founders are responding to merchant and consumer communities that have been calling for payment initiatives to take a more pan-European approach.

EPI will first and foremost benefit European citizens, possibly boosting innovation in the world of payments. More than 50% of retail payment transactions in Europe are still done by cash today. The EPI solution will also bring tangible benefits to European merchants, by offering them a seamless, competitive and unified payment solution for the whole of Europe that is also available to all European consumers. 

EPI aims to support the strengthening of the Single Market and the European digital agenda

In addition, the creation of EPI will support the implementation of the political agenda for both European public institutions and national authorities, in particular through the creation of a truly European solution in the fields of payments, banking and technology. Existing digital payment solutions are fragmented in Europe and European citizens are still unable to pay digitally everywhere. Moreover, the Covid-19 crisis has underlined the need for a unified European digital payment solution. In this sense, EPI also aims to align the European payments ecosystem of banks, merchants and acquirers / payment services providers, thereby contributing to strengthening of the Single Market and the European digital agenda.

The beginning of the implementation phase is expected to materialize in the coming weeks through the creation of an interim company in Brussels, Belgium, which will set out clear deliverables including the completion of the technical and operational roadmap and initiating the implementation work to achieve a best-in-class user experience. The accomplishments of this Interim Company will be evaluated by each bank before moving on to the EPI’s final corporate structure.  

Other payment service providers are invited to join the initiative. Until the end of 2020, a window remains open for European market players, individual banks or banking syndicates, as well as third-party payment service providers to apply and join EPI as a founder. EPI is expected to enter the operational stage in 2022. 

About CaixaBank

CaixaBank is the leading financial group in retail banking in Spain and one of the top banks in Portugal, where it controls 100% of BPI, as well as the market leader in cards and payment solutions through CaixaBank Payments & Consumer. The group, with Jordi Gual as chairman and Gonzalo Gortázar as CEO, has 15.5 million customers and the largest commercial network in Spain and Portugal with more than 4,500 branches, and is a leader in innovation with the largest base of digital customers in Spain (6.5 million).

CaixaBank has developed projects that have marked technological milestones in the sector, such as the first commercial roll out of contactless and mobile payment systems in Europe, the creation of the first contactless ATMs in the world, the introduction of ATMs with facial recognition technology and the development of the first artificial intelligence applications for customer services. CaixaBank is also committed to a socially-responsible model of universal banking, based on quality, customer service, and specialisation with a tailor-made value-proposition for each segment. Its goal is to contribute to its customers' financial well-being while supporting the progress of society as a whole. 

About EPI: The European Payments Initiative (EPI) aims to create a unified pan-European payment solution. Its founding members to date are:

]]>

Today, a group of 16 major European banks from five countries (Belgium, France, Germany, the Netherlands and Spain) paved the way for the future launch of the European Payments Initiative (EPI).

The ambition of EPI is to create a unified pan-European payment solution leveraging Instant Payments/SEPA Instant Credit Transfer (SCT Inst), offering a card for consumers and merchants across Europe, a digital wallet and P2P payments. The solution aims to become a new standard means of payment for European consumers and merchants in all types of transactions including in-store, online, cash withdrawal and “peer-to-peer” in addition to existing international payment scheme solutions.

A pan-European payment solution to bring concrete benefits to European merchants and consumers

EPI’s objective is to offer a digital payment solution that can be used anywhere in Europe and to supersede the fragmented landscape that currently still exists. In doing so, EPI founders are responding to merchant and consumer communities that have been calling for payment initiatives to take a more pan-European approach.

EPI will first and foremost benefit European citizens, possibly boosting innovation in the world of payments. More than 50% of retail payment transactions in Europe are still done by cash today. The EPI solution will also bring tangible benefits to European merchants, by offering them a seamless, competitive and unified payment solution for the whole of Europe that is also available to all European consumers. 

EPI aims to support the strengthening of the Single Market and the European digital agenda

In addition, the creation of EPI will support the implementation of the political agenda for both European public institutions and national authorities, in particular through the creation of a truly European solution in the fields of payments, banking and technology. Existing digital payment solutions are fragmented in Europe and European citizens are still unable to pay digitally everywhere. Moreover, the Covid-19 crisis has underlined the need for a unified European digital payment solution. In this sense, EPI also aims to align the European payments ecosystem of banks, merchants and acquirers / payment services providers, thereby contributing to strengthening of the Single Market and the European digital agenda.

The beginning of the implementation phase is expected to materialize in the coming weeks through the creation of an interim company in Brussels, Belgium, which will set out clear deliverables including the completion of the technical and operational roadmap and initiating the implementation work to achieve a best-in-class user experience. The accomplishments of this Interim Company will be evaluated by each bank before moving on to the EPI’s final corporate structure.  

Other payment service providers are invited to join the initiative. Until the end of 2020, a window remains open for European market players, individual banks or banking syndicates, as well as third-party payment service providers to apply and join EPI as a founder. EPI is expected to enter the operational stage in 2022. 

About CaixaBank

CaixaBank is the leading financial group in retail banking in Spain and one of the top banks in Portugal, where it controls 100% of BPI, as well as the market leader in cards and payment solutions through CaixaBank Payments & Consumer. The group, with Jordi Gual as chairman and Gonzalo Gortázar as CEO, has 15.5 million customers and the largest commercial network in Spain and Portugal with more than 4,500 branches, and is a leader in innovation with the largest base of digital customers in Spain (6.5 million).

CaixaBank has developed projects that have marked technological milestones in the sector, such as the first commercial roll out of contactless and mobile payment systems in Europe, the creation of the first contactless ATMs in the world, the introduction of ATMs with facial recognition technology and the development of the first artificial intelligence applications for customer services. CaixaBank is also committed to a socially-responsible model of universal banking, based on quality, customer service, and specialisation with a tailor-made value-proposition for each segment. Its goal is to contribute to its customers' financial well-being while supporting the progress of society as a whole. 

About EPI: The European Payments Initiative (EPI) aims to create a unified pan-European payment solution. Its founding members to date are:

]]>
0
<![CDATA[CaixaBank issues COVID-19 Social Bond for €1 billion to fund SMEs and micro-enterprises in Spain's most disadvantaged areas]]> https://blog.caixabank.es/?p=23645 2020-07-01T12:00:00.0Z 2020-07-01T12:00:00.0Z <![CDATA[CaixaBank issues COVID-19 Social Bond for €1 billion to fund SMEs and micro-enterprises in Spain's most disadvantaged areas]]> CaixaBank, Spain’s leading retail bank, has made the second issuance under the framework of green, social and sustainable bonds that it published in August 2019. On this occasion, the bank has issued €1 billion over six years, with the option of redeeming the bond at five years, in the form of senior preferred debt.

The goal of the issuance is to curb the effects of COVID-19 by funding SMEs and micro-enterprises located in Spain's most disadvantaged regions. These are areas that are within the 30th percentile in GDP per capita, that is, under 19,665 euros, or with unemployment rates above 16.69%.

The company, headed by Chairman Jordi Gual and Chief Executive Officer Gonzalo Gortázar, proposes that the funds raised are allocated to promote SDG number eight “Decent work and economic growth”, where an eligible €1.7 billion has already been identified following the strict eligibility criteria set out by CaixaBank in the framework, seeking to absorb the effects of COVID-19.

The price of the bond is set at 117 basis points over the mid swap, after lowering the starting price indication by 33 basis points, and the coupon has been set at 0.75%. The success of the issuance is reflected in its demand, which has exceeded €3 billion euros, and in its high quality. In accordance with the banks that have participated in the transaction, 72% of the bonds have been awarded to recognised market investors such as socially responsible investors (SRI), among which, 56% have the highest recognition in responsible investment (Dark SRI). 

The commitment to businesses and economic recovery is highlighted through the growth of the Group's gross credit portfolio, which from the beginning of the year and until 31 May stood at €13.3 billion, representing a 5.8% increase.

This bond once again proves the alignment of financing with CaixaBank's model of social and responsible banking. This strategy is being recognised by fixed income investors, who have emphasised how the bank has been able to reflect this strategy in a credible and sound social bond framework.

The issuance seeks to have a rating of Baa1/BBB+/A-/A from Moody’s, S&P, Fitch and DBRS respectively. The banks placing this new issuance are CaixaBank, HSBC, ING, Natixis and UniCredit.

Second issuance under the SDG framework

This is the second issuance CaixaBank has made under the SDG framework (green, social and sustainable bonds). With the first issuance in September 2019, CaixaBank was acknowledged with the “Social Bond of the year 2019” award by the prestigious publication Environmental Finance. This inaugural operation included loans granted by MicroBank to individuals or families whose total available income is €17,200 or less, with a view to fund daily needs such as healthcare, education or household and vehicle repairs, as well as loans to self-employed workers and SMEs in Spain's most disadvantaged regions.

]]>
CaixaBank, Spain’s leading retail bank, has made the second issuance under the framework of green, social and sustainable bonds that it published in August 2019. On this occasion, the bank has issued €1 billion over six years, with the option of redeeming the bond at five years, in the form of senior preferred debt.

The goal of the issuance is to curb the effects of COVID-19 by funding SMEs and micro-enterprises located in Spain's most disadvantaged regions. These are areas that are within the 30th percentile in GDP per capita, that is, under 19,665 euros, or with unemployment rates above 16.69%.

The company, headed by Chairman Jordi Gual and Chief Executive Officer Gonzalo Gortázar, proposes that the funds raised are allocated to promote SDG number eight “Decent work and economic growth”, where an eligible €1.7 billion has already been identified following the strict eligibility criteria set out by CaixaBank in the framework, seeking to absorb the effects of COVID-19.

The price of the bond is set at 117 basis points over the mid swap, after lowering the starting price indication by 33 basis points, and the coupon has been set at 0.75%. The success of the issuance is reflected in its demand, which has exceeded €3 billion euros, and in its high quality. In accordance with the banks that have participated in the transaction, 72% of the bonds have been awarded to recognised market investors such as socially responsible investors (SRI), among which, 56% have the highest recognition in responsible investment (Dark SRI). 

The commitment to businesses and economic recovery is highlighted through the growth of the Group's gross credit portfolio, which from the beginning of the year and until 31 May stood at €13.3 billion, representing a 5.8% increase.

This bond once again proves the alignment of financing with CaixaBank's model of social and responsible banking. This strategy is being recognised by fixed income investors, who have emphasised how the bank has been able to reflect this strategy in a credible and sound social bond framework.

The issuance seeks to have a rating of Baa1/BBB+/A-/A from Moody’s, S&P, Fitch and DBRS respectively. The banks placing this new issuance are CaixaBank, HSBC, ING, Natixis and UniCredit.

Second issuance under the SDG framework

This is the second issuance CaixaBank has made under the SDG framework (green, social and sustainable bonds). With the first issuance in September 2019, CaixaBank was acknowledged with the “Social Bond of the year 2019” award by the prestigious publication Environmental Finance. This inaugural operation included loans granted by MicroBank to individuals or families whose total available income is €17,200 or less, with a view to fund daily needs such as healthcare, education or household and vehicle repairs, as well as loans to self-employed workers and SMEs in Spain's most disadvantaged regions.

]]>
0
<![CDATA[CaixaBank launches virtual network on LinkedIn to bring together the winners of its Women in Business Awards]]> https://blog.caixabank.es/?p=23645 2020-07-01T00:00:00.0Z 2020-07-01T00:00:00.0Z <![CDATA[CaixaBank launches virtual network on LinkedIn to bring together the winners of its Women in Business Awards]]>
Gonzalo Gortázar, CEO of CaixaBank, Spain’s leading retail bank, has opened the 'CaixaBank Women in Business Community' in a virtual meeting; the online network that brings together regional and national winners from the three editions of the CaixaBank Women in Business Awards.

The virtual community, operational through a private area on LinkedIn, has been created as a platform to share knowledge, ideas and experiences, and as a meeting point to establish professional connections between the group of female managers, who stand out for their careers, strategic vision, innovation capacity and transformational leadership.

During the launch session, Gonzalo Gortázar shared his vision on leadership in times of COVID-19 with businesswomen from the community, and expressed his satisfaction with this new initiative, which represents a step forward in terms of gender equality: "In times like these, the need to move forward towards equal opportunities is even more essential, and at CaixaBank, we want to contribute with initiatives like this new virtual businesswoman community, which aims to pool together female talent and leadership and expand their visibility.

The 'CaixaBank Women in Business Community' offers an extensive repository of information on female business and leadership, adapted to the interests of participants, and enables a participatory forum in which businesswomen can exchange knowledge, learning from the best practices that have been adopted in each of the businesses represented.

The platform also offers access to exclusive experiences, such as forums, debates, conferences and national and international events, with which it aims to contribute to the development and leadership of women in the business world. This month will see an exclusive virtual session on Disruptive Innovation, led by chef Ferran Adrià.

Besides creating a personal and professional connection among winners in Spain, the Women in Business Community' will facilitate access to other networks of businesswomen in Spain and internationally, such as IWEC, the International Women's Forum, Vital Voices and EJE&CON, among others. Each year, the network will incorporate the winners from new editions.

The Women in Business Award and the international IWEC awards

Each year, the CaixaBank Women in Business Award recognises professional and business excellence in women with a significant and recognised trajectory of leadership in the Spanish business world. The award has been endorsed nationwide for its boost to diversity and its contribution to promoting gender equality in the Spanish society.

The national winner of the Women in Business Award is one of the Spanish representatives in the IWEC awards, which are given out as part of the International Women's Entrepreneurial Challenge (IWEC), the global network of leading businesswomen around the world, that own part of the capital of the companies in which they work, and who cooperate worldwide to help to create and distribute the business wealth. After its first edition in Barcelona in 2007, the International IWEC Conference has travelled to various cities throughout the world, such as New York, Stockholm, Cape Town and New Delhi, among others.

Since the creation of the IWEC awards, 411 women from 42 countries have been awarded, whose companies have a total turnover of $35.5 billion and employ more than 348,200 people.

CaixaBank's Wengage programme, the institution's commitment to equality

Diversity, meritocracy, equal opportunities and talent recognition are some of the pillars of CaixaBank's corporate culture. Under these premises, it works with a commitment to be a pacesetter for its employees, promoting inclusion and participation and bolstering projects that promote equality, both within the company and across the whole of society. In fact, 41.3% of management positions in CaixaBank are held by women, with a public commitment to increase this figure to 43% in 2021, and with 40% proportion of women on its Board of Directors, one of the highest in the sector.

CaixaBank's Wengage diversity programme is a cross-disciplinary project developed by people from all areas of CaixaBank, based on meritocracy and the promotion of equal opportunities, which works to foster and visualise gender, functional and generational diversity. Wengage includes internal measures to promote flexibility and work-life balance, training and female mentoring plans, through which managers of the company help other professionals to develop their careers. 

Furthermore, in January 2020, CaixaBank signed an Equality Plan to promote the principles of equal opportunities and diversity in work teams, increase the presence of women in management positions and strengthen measures to enhance the work-life balance. The plan features gender as part of managerial development programs and in recruitment and training processes, as well as in the fostering of teleworking and flexibility. 

Thanks to this commitment, CaixaBank has distinctions such as being included in the Bloomberg 2020 Gender-Equality Index, the Equality in Business Badge (DIE), managed by the Institute of Women, and has been recognised by the Másfamilia Foundation with EFR Certification (Family Responsible Company). It has received various recognitions, such as the 25th anniversary of the FEDEPE Award (The Spanish Federation of Female Managers, Executives, Professionals and Entrepreneurs). It also features on the EWoB Gender Diversity Index.

CaixaBank is associated with the international programme Target Gender Equality and the Women’s Empowerment Principles, of the United Nations; the Voluntary Agreement with the Ministry of Health, Social Services and Equality, 'More women, better businesses', seeking better representativeness of women in management positions; and to the Diversity Charter, promoting equal opportunities and anti-discriminatory measures.

]]>

Gonzalo Gortázar, CEO of CaixaBank, Spain’s leading retail bank, has opened the 'CaixaBank Women in Business Community' in a virtual meeting; the online network that brings together regional and national winners from the three editions of the CaixaBank Women in Business Awards.

The virtual community, operational through a private area on LinkedIn, has been created as a platform to share knowledge, ideas and experiences, and as a meeting point to establish professional connections between the group of female managers, who stand out for their careers, strategic vision, innovation capacity and transformational leadership.

During the launch session, Gonzalo Gortázar shared his vision on leadership in times of COVID-19 with businesswomen from the community, and expressed his satisfaction with this new initiative, which represents a step forward in terms of gender equality: "In times like these, the need to move forward towards equal opportunities is even more essential, and at CaixaBank, we want to contribute with initiatives like this new virtual businesswoman community, which aims to pool together female talent and leadership and expand their visibility.

The 'CaixaBank Women in Business Community' offers an extensive repository of information on female business and leadership, adapted to the interests of participants, and enables a participatory forum in which businesswomen can exchange knowledge, learning from the best practices that have been adopted in each of the businesses represented.

The platform also offers access to exclusive experiences, such as forums, debates, conferences and national and international events, with which it aims to contribute to the development and leadership of women in the business world. This month will see an exclusive virtual session on Disruptive Innovation, led by chef Ferran Adrià.

Besides creating a personal and professional connection among winners in Spain, the Women in Business Community' will facilitate access to other networks of businesswomen in Spain and internationally, such as IWEC, the International Women's Forum, Vital Voices and EJE&CON, among others. Each year, the network will incorporate the winners from new editions.

The Women in Business Award and the international IWEC awards

Each year, the CaixaBank Women in Business Award recognises professional and business excellence in women with a significant and recognised trajectory of leadership in the Spanish business world. The award has been endorsed nationwide for its boost to diversity and its contribution to promoting gender equality in the Spanish society.

The national winner of the Women in Business Award is one of the Spanish representatives in the IWEC awards, which are given out as part of the International Women's Entrepreneurial Challenge (IWEC), the global network of leading businesswomen around the world, that own part of the capital of the companies in which they work, and who cooperate worldwide to help to create and distribute the business wealth. After its first edition in Barcelona in 2007, the International IWEC Conference has travelled to various cities throughout the world, such as New York, Stockholm, Cape Town and New Delhi, among others.

Since the creation of the IWEC awards, 411 women from 42 countries have been awarded, whose companies have a total turnover of $35.5 billion and employ more than 348,200 people.

CaixaBank's Wengage programme, the institution's commitment to equality

Diversity, meritocracy, equal opportunities and talent recognition are some of the pillars of CaixaBank's corporate culture. Under these premises, it works with a commitment to be a pacesetter for its employees, promoting inclusion and participation and bolstering projects that promote equality, both within the company and across the whole of society. In fact, 41.3% of management positions in CaixaBank are held by women, with a public commitment to increase this figure to 43% in 2021, and with 40% proportion of women on its Board of Directors, one of the highest in the sector.

CaixaBank's Wengage diversity programme is a cross-disciplinary project developed by people from all areas of CaixaBank, based on meritocracy and the promotion of equal opportunities, which works to foster and visualise gender, functional and generational diversity. Wengage includes internal measures to promote flexibility and work-life balance, training and female mentoring plans, through which managers of the company help other professionals to develop their careers. 

Furthermore, in January 2020, CaixaBank signed an Equality Plan to promote the principles of equal opportunities and diversity in work teams, increase the presence of women in management positions and strengthen measures to enhance the work-life balance. The plan features gender as part of managerial development programs and in recruitment and training processes, as well as in the fostering of teleworking and flexibility. 

Thanks to this commitment, CaixaBank has distinctions such as being included in the Bloomberg 2020 Gender-Equality Index, the Equality in Business Badge (DIE), managed by the Institute of Women, and has been recognised by the Másfamilia Foundation with EFR Certification (Family Responsible Company). It has received various recognitions, such as the 25th anniversary of the FEDEPE Award (The Spanish Federation of Female Managers, Executives, Professionals and Entrepreneurs). It also features on the EWoB Gender Diversity Index.

CaixaBank is associated with the international programme Target Gender Equality and the Women’s Empowerment Principles, of the United Nations; the Voluntary Agreement with the Ministry of Health, Social Services and Equality, 'More women, better businesses', seeking better representativeness of women in management positions; and to the Diversity Charter, promoting equal opportunities and anti-discriminatory measures.

]]>
0
<![CDATA[CaixaBank named “Best Private Bank in Europe for its digital culture and vision” by the magazine PWM (Financial Times Group)]]> https://blog.caixabank.es/?p=23645 2020-06-25T00:00:00.0Z 2020-06-25T00:00:00.0Z <![CDATA[CaixaBank named “Best Private Bank in Europe for its digital culture and vision” by the magazine PWM (Financial Times Group)]]> CaixaBank, Spain’s leading retail bank, with Jordi Gual as Chairman and Gonzalo Gortázar as CEO, has been named “Best Private Bank in Europe for its digital culture and vision” by Professional Wealth Management (PWM), the Financial Times Group magazine specialising in private banking and asset management.

The PWM Wealth Tech Awards, this year in their third edition, award private banking entities that demonstrate excellence in their digital transformation strategy and stand out for their constant innovation. The panel of judges, made up of professionals who are specialists in the sector, analysed the products and services of private banking entities from all over the world to identify innovations that are making the biggest contribution to promoting change in the sector, covering 13 different categories.

In this edition, CaixaBank stood out in two categories. The first was with the prize for “Best Private Bank in Europe for its digital culture and vision 2020", with which the magazine recognised the bank's digital strategy. This marks the culmination of its continuous efforts in recent years in the fields of innovation and customer service, which have led to the omni-channel model that combines customer service and personal advisory with the ability for customers to perform all their operations online, as well as to have access to secure digital communication channels with their advisers.

The second area in which CaixaBank stood out was in the “Big Data Analysis and Artificial Intelligence” category, placing second in the global ranking.

For Víctor Allende, chief executive of CaixaBank Private Banking, this award is another recognition of CaixaBank Private Banking's business model: “Our omni-channel customer service model, known as “Human Technology”, combines the experience and know-how of more than 600 highly-specialised advisers, distributed across 56 exclusive centres, who work in collaboration with CaixaBank's primary network, the largest branch network in Spain, and making use of all the benefits offered by new technologies to offer the best customer experience in any circumstance. In this regard, our robo-advisor has proven to be one of the most resistant value propositions in the market in recent months.”

PWM has also awarded a prize to the private banking business of the Portuguese bank BPI, which forms part of the CaixaBank Group, naming it “Best Private Bank in Europe for its portfolio management technology”.

Professional Wealth Management (PWM) is a British publication by the Financial Times Group with headquarters in London, founded in 2001 and specialising in analysing the growth strategies of European international private banking and of the financial centres in which they operate.

An omni-channel model to offer the best customer experience in any circumstance

The digital culture and vision of CaixaBank Private Banking acknowledged by PWM have allowed the bank to continue to operate with normality throughout the period of the state of alarm in Spain. Thanks to tools such as the Wall and comprehensive mobile solutions, the bank has been able to boost communication with its customers, providing its Private Banking advisers with the ability to offer advice and operate freely from any location.

The bank has also boosted the funcionalities of its digital service channels, with services that are 100% online such as its robo-advisor Smart Money; its Ocean fund management platform, which has been given a new impetus by making it available to all customers; the Ready to Buy remote signing function; and the CaixaBankNow service, which allows the bank's customers to perform practically all their banking operations in an easy, quick and convenient manner without the need to go anywhere.

Over the last few weeks, the bank has continued to launch new proposals and services, such as Smart Allocation portfolios, a new discretionary management solution that offers dynamic management with greater control of volatility based on a quantitative model that identifies different market scenarios to adjust the portfolio's risk level by modifying the portion allocated to equities within each investor profile.

CaixaBank's Private Banking business has €73.3 billion in assets under management and around 65,000 customers (end 2019).

International acknowledgement of CaixaBank

The PWM Wealth Tech Awards provide continuity to a year of recognitions for CaixaBank. At the end of 2019, the magazine The Banker, together with PWM, named CaixaBank “Best Private Bank in Spain”; and this year the US magazine Global Finance awarded the bank the prize of “Best Bank in Spain” for the sixth consecutive year and “Best Bank in Western Europe” for the second consecutive time.

In the field of innovation, the US magazine Global Finance highlighted three of the bank's projects for their use of biometrics in banking services and for the continuous improvement of its CaixaBankNow application and of its chatbot Neo in The Innovators Awards 2020.

]]>
CaixaBank, Spain’s leading retail bank, with Jordi Gual as Chairman and Gonzalo Gortázar as CEO, has been named “Best Private Bank in Europe for its digital culture and vision” by Professional Wealth Management (PWM), the Financial Times Group magazine specialising in private banking and asset management.

The PWM Wealth Tech Awards, this year in their third edition, award private banking entities that demonstrate excellence in their digital transformation strategy and stand out for their constant innovation. The panel of judges, made up of professionals who are specialists in the sector, analysed the products and services of private banking entities from all over the world to identify innovations that are making the biggest contribution to promoting change in the sector, covering 13 different categories.

In this edition, CaixaBank stood out in two categories. The first was with the prize for “Best Private Bank in Europe for its digital culture and vision 2020", with which the magazine recognised the bank's digital strategy. This marks the culmination of its continuous efforts in recent years in the fields of innovation and customer service, which have led to the omni-channel model that combines customer service and personal advisory with the ability for customers to perform all their operations online, as well as to have access to secure digital communication channels with their advisers.

The second area in which CaixaBank stood out was in the “Big Data Analysis and Artificial Intelligence” category, placing second in the global ranking.

For Víctor Allende, chief executive of CaixaBank Private Banking, this award is another recognition of CaixaBank Private Banking's business model: “Our omni-channel customer service model, known as “Human Technology”, combines the experience and know-how of more than 600 highly-specialised advisers, distributed across 56 exclusive centres, who work in collaboration with CaixaBank's primary network, the largest branch network in Spain, and making use of all the benefits offered by new technologies to offer the best customer experience in any circumstance. In this regard, our robo-advisor has proven to be one of the most resistant value propositions in the market in recent months.”

PWM has also awarded a prize to the private banking business of the Portuguese bank BPI, which forms part of the CaixaBank Group, naming it “Best Private Bank in Europe for its portfolio management technology”.

Professional Wealth Management (PWM) is a British publication by the Financial Times Group with headquarters in London, founded in 2001 and specialising in analysing the growth strategies of European international private banking and of the financial centres in which they operate.

An omni-channel model to offer the best customer experience in any circumstance

The digital culture and vision of CaixaBank Private Banking acknowledged by PWM have allowed the bank to continue to operate with normality throughout the period of the state of alarm in Spain. Thanks to tools such as the Wall and comprehensive mobile solutions, the bank has been able to boost communication with its customers, providing its Private Banking advisers with the ability to offer advice and operate freely from any location.

The bank has also boosted the funcionalities of its digital service channels, with services that are 100% online such as its robo-advisor Smart Money; its Ocean fund management platform, which has been given a new impetus by making it available to all customers; the Ready to Buy remote signing function; and the CaixaBankNow service, which allows the bank's customers to perform practically all their banking operations in an easy, quick and convenient manner without the need to go anywhere.

Over the last few weeks, the bank has continued to launch new proposals and services, such as Smart Allocation portfolios, a new discretionary management solution that offers dynamic management with greater control of volatility based on a quantitative model that identifies different market scenarios to adjust the portfolio's risk level by modifying the portion allocated to equities within each investor profile.

CaixaBank's Private Banking business has €73.3 billion in assets under management and around 65,000 customers (end 2019).

International acknowledgement of CaixaBank

The PWM Wealth Tech Awards provide continuity to a year of recognitions for CaixaBank. At the end of 2019, the magazine The Banker, together with PWM, named CaixaBank “Best Private Bank in Spain”; and this year the US magazine Global Finance awarded the bank the prize of “Best Bank in Spain” for the sixth consecutive year and “Best Bank in Western Europe” for the second consecutive time.

In the field of innovation, the US magazine Global Finance highlighted three of the bank's projects for their use of biometrics in banking services and for the continuous improvement of its CaixaBankNow application and of its chatbot Neo in The Innovators Awards 2020.

]]>
0
<![CDATA[CaixaBank and Arval to boost vehicle leases to individuals and sustainable mobility solutions to offer 150,000 new vehicles by 2025]]> https://blog.caixabank.es/?p=23645 2020-06-22T02:30:00.0Z 2020-06-22T02:30:00.0Z <![CDATA[CaixaBank and Arval to boost vehicle leases to individuals and sustainable mobility solutions to offer 150,000 new vehicles by 2025]]> Barcelona, 22 June 2020. 

CaixaBank, via CaixaBank Payments & Consumer, the subsidiary specialised in consumer financing and payment methods, and Arval, world leader in car leasing and mobility solutions, will continue to work together on innovation in mobility and the creation of new products and services until 2025. Juan Antonio Alcaraz, CaixaBank's chief business officer, and Alain van Groenendael, Arval’s President and CEO, have signed the renewal of the alliance between both companies as partners in the vehicle leasing and mobility solutions business for Spain and Portugal.

Juan Antonio Alcaraz has emphasised that “this new commitment is especially aimed at promoting new mobility alternatives that are more sustainable and adapted to the new and evolving environment, aimed at meeting the needs of each customer, whether it is an individual or a company”. CaixaBank's chief business officer wanted to highlight the importance of the agreement, which he said "will allow for the transformation of mobility alongside a benchmark partner in the vehicle leasing sector, and will help dealerships explore new collective business channels".

Furthermore, Alain van Groenendael stated that, "with this agreement, we are bringing out the best of two worlds; the capillarity and trading potential of CaixaBank, combined with the trajectory and experience of Arval in the world of mobility, in such a way that we can bring society closer towards an environmentally-friendly mobility that is more responsible and closer to the needs of customers who, after all, are the main protagonists of this collaboration”.

Objective: drive the mobility of the future

The new agreement establishes the development of new mobility solutions that offer excellent user experience, particularly through digital channels, as the main objective for the 2021-2025 period. Through this plan, the companies expect to exceed 150,000 vehicles made available and financed between 2021 and 2025. 

To do this, the value proposal for current and potential customers will be extended to include specific products and services related to electric, shared, connected and self-driving mobility options.

At the start of this five-year collaboration period, both companies will jointly develop four major projects to establish the bases and achieve the objectives laid out:

The first point of the agreement will centre around the configuration of a new commercial organisation dedicated to the creation and commercialisation of new products focused on the specific needs of each customer, both individuals and companies. Individuals will be offered specific campaigns that include the sale of second-hand vehicles or the digitalisation of the user experience. Meanwhile, companies will be supported throughout the process via account teams, where a group of advisers from different departments (purchases, insurance, maintenance, etc.) will meet regularly to manage a group of customers, allowing them to be as reactive as possible when managing any requirement or incident. At the same time, they will provide new solutions and services such as carsharing for companies, medium-term leases or other sustainable mobility alternatives.

Secondly, the commercial strategy will be enhanced across digital channels to amplify the dissemination of new products and solutions. CaixaBank and Arval will use the collaboration with the sector to offer exclusive benefits to manufacturers, dealerships and end customers.

The third point extends the commercialisation of second-hand vehicles, derived from Arval's portfolio, among CaixaBank customers in the form of a loan or 'second-renting'. This proposal will also include vehicles provided by dealerships or CaixaBank customers.

Finally, the fourth point will be the leasing offer to all dealerships in Spain to make it easier to finance the acquisition of new vehicles, both by individuals and companies.

Leading vehicle leasing alliance in Spain

With this new collaboration, both companies renew their original agreement from 2010, which positioned CaixaBank and Arval as leaders in the vehicle leasing business of in Spain.

This agreement brought about the commercialisation of vehicles by CaixaBank, with Arval providing the final product with a high level of quality and competitiveness. At the same time, CaixaBank extended the business for leasing capital goods and real estate. This process allowed it to strengthen and develop financing to businesses, which is essential for their evolution and innovation.

Continuing with the process of constant renovation and the search for improvement and innovation, in 2017, Arval and CaixaBank joined forces, together with Global Payments, Samsung and Visa, to continue innovating in the Payment Innovation Hub, the first specialised commerce and payments innovation hub in Spain.

CaixaBank Payments & Consumer focused on specific solutions for customers

CaixaBank Payments & Consumer, 100% subsidiary of CaixaBank, is the leading company in consumer financing and payment methods in Spain.

The company's mission hones in on developing solutions that offer the best payment experience and facilitate the financing of customers' projects and dreams, in a simple, agile and responsible way, through own channels as well as agreements with major commercial distributors.

CaixaBank Payments & Consumer also works to accelerate the digital transformation and technological capacities of the company.

Arval Service Lease, a company specialised in full-service vehicle leasing, provides flexible, easy and sustainable mobility solutions to all its customers and has a financed fleet of more than 1.3 million vehicles in the 30 countries where it operates. Arval was founded in 1989 and is 100% owned by BNP Paribas.

It has been present in Spain since 1996, and has more than 750 employees. The total number of financed vehicles in Spain is higher than 150,000 units, which makes it the top nationwide leasing operator.

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Barcelona, 22 June 2020. 

CaixaBank, via CaixaBank Payments & Consumer, the subsidiary specialised in consumer financing and payment methods, and Arval, world leader in car leasing and mobility solutions, will continue to work together on innovation in mobility and the creation of new products and services until 2025. Juan Antonio Alcaraz, CaixaBank's chief business officer, and Alain van Groenendael, Arval’s President and CEO, have signed the renewal of the alliance between both companies as partners in the vehicle leasing and mobility solutions business for Spain and Portugal.

Juan Antonio Alcaraz has emphasised that “this new commitment is especially aimed at promoting new mobility alternatives that are more sustainable and adapted to the new and evolving environment, aimed at meeting the needs of each customer, whether it is an individual or a company”. CaixaBank's chief business officer wanted to highlight the importance of the agreement, which he said "will allow for the transformation of mobility alongside a benchmark partner in the vehicle leasing sector, and will help dealerships explore new collective business channels".

Furthermore, Alain van Groenendael stated that, "with this agreement, we are bringing out the best of two worlds; the capillarity and trading potential of CaixaBank, combined with the trajectory and experience of Arval in the world of mobility, in such a way that we can bring society closer towards an environmentally-friendly mobility that is more responsible and closer to the needs of customers who, after all, are the main protagonists of this collaboration”.

Objective: drive the mobility of the future

The new agreement establishes the development of new mobility solutions that offer excellent user experience, particularly through digital channels, as the main objective for the 2021-2025 period. Through this plan, the companies expect to exceed 150,000 vehicles made available and financed between 2021 and 2025. 

To do this, the value proposal for current and potential customers will be extended to include specific products and services related to electric, shared, connected and self-driving mobility options.

At the start of this five-year collaboration period, both companies will jointly develop four major projects to establish the bases and achieve the objectives laid out:

The first point of the agreement will centre around the configuration of a new commercial organisation dedicated to the creation and commercialisation of new products focused on the specific needs of each customer, both individuals and companies. Individuals will be offered specific campaigns that include the sale of second-hand vehicles or the digitalisation of the user experience. Meanwhile, companies will be supported throughout the process via account teams, where a group of advisers from different departments (purchases, insurance, maintenance, etc.) will meet regularly to manage a group of customers, allowing them to be as reactive as possible when managing any requirement or incident. At the same time, they will provide new solutions and services such as carsharing for companies, medium-term leases or other sustainable mobility alternatives.

Secondly, the commercial strategy will be enhanced across digital channels to amplify the dissemination of new products and solutions. CaixaBank and Arval will use the collaboration with the sector to offer exclusive benefits to manufacturers, dealerships and end customers.

The third point extends the commercialisation of second-hand vehicles, derived from Arval's portfolio, among CaixaBank customers in the form of a loan or 'second-renting'. This proposal will also include vehicles provided by dealerships or CaixaBank customers.

Finally, the fourth point will be the leasing offer to all dealerships in Spain to make it easier to finance the acquisition of new vehicles, both by individuals and companies.

Leading vehicle leasing alliance in Spain

With this new collaboration, both companies renew their original agreement from 2010, which positioned CaixaBank and Arval as leaders in the vehicle leasing business of in Spain.

This agreement brought about the commercialisation of vehicles by CaixaBank, with Arval providing the final product with a high level of quality and competitiveness. At the same time, CaixaBank extended the business for leasing capital goods and real estate. This process allowed it to strengthen and develop financing to businesses, which is essential for their evolution and innovation.

Continuing with the process of constant renovation and the search for improvement and innovation, in 2017, Arval and CaixaBank joined forces, together with Global Payments, Samsung and Visa, to continue innovating in the Payment Innovation Hub, the first specialised commerce and payments innovation hub in Spain.

CaixaBank Payments & Consumer focused on specific solutions for customers

CaixaBank Payments & Consumer, 100% subsidiary of CaixaBank, is the leading company in consumer financing and payment methods in Spain.

The company's mission hones in on developing solutions that offer the best payment experience and facilitate the financing of customers' projects and dreams, in a simple, agile and responsible way, through own channels as well as agreements with major commercial distributors.

CaixaBank Payments & Consumer also works to accelerate the digital transformation and technological capacities of the company.

Arval Service Lease, a company specialised in full-service vehicle leasing, provides flexible, easy and sustainable mobility solutions to all its customers and has a financed fleet of more than 1.3 million vehicles in the 30 countries where it operates. Arval was founded in 1989 and is 100% owned by BNP Paribas.

It has been present in Spain since 1996, and has more than 750 employees. The total number of financed vehicles in Spain is higher than 150,000 units, which makes it the top nationwide leasing operator.

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